Chapter 10 Quiz – Flashcards

A(n) _____ is defined as a small number of people with complementary skills who hold themselves mutually accountable for pursuing a common purpose, achieving performance goals, and improving interdependent work processes.

An advantage of _____ is that it broadens workers' skills and increases their capabilities while also making their work more varied and interesting.

_____ is one of the disadvantages associated with the use of work teams.

Teams should NOT be used when:

The least amount of autonomy is found in ____.

A manager who wants to give his team the highest amount of autonomy should select _____.

In the autonomy continuum, the correct sequence, from low team autonomy to high team autonomy, is:

A(n) _____ is defined as a group that has the authority to make decisions and solve problems related to the major tasks of producing a product or service.

Self-managing teams are different from semi-autonomous work groups in that team members:

Which of the following types of teams has the authority to change their composition as well as all of their tasks and work methods?

_____ are best defined as groups of geographically and/or organizationally dispersed coworkers who use a combination of telecommunications and information technologies to accomplish an organizational task.

_____ are often used to develop new products, significantly improve existing products, roll out new information systems, or build new factories or offices within a specific time, following which the team members either move on to the next project or return to their functional units.

Which of the following statements regarding cohesiveness is true?

_____ refers to the emotional reactions that can occur when disagreements become personal rather than professional.

Which of the following types of conflicts is most strongly associated with improvements in team performance?

Which of the following typically happens during the storming stage of team development?

Group cohesion tends to be relatively strong at the _____ stage of team development.

A team finally matures into a fully functioning team at the _____ stage of development.

In the stages of team development, a team first moves from growth to decline during the _____ stage.

_____ can be best defined as the ability to change organizational structures, policies, and practices if doing so helps teams meet their stretch goals.

Which of the following factors is necessary for stretch goals to effectively motivate teams?

The finance team of a start-up company has a majority of white employees. It, however, plans to hire more people from various other ethnic backgrounds in the near future. The organization is trying to increase its _____.

Which of the following statements about team training is true?

_____ is defined as a compensation system in which companies share the financial value of performance gains, such as increased productivity, cost savings, or improved quality, with their workers.

Which of the following statements about team compensation is generally true?