Chapter 1 Intro to MIS

question
1. emerging mobile digital platform 2. growth of online software as a service 3. growth in "cloud computing" business software runs over the Internet
answer
3 Changes in Technology
question
new developments based on an array of new hardware and software technologies
answer
emerging mobile platform
question
social networking, collaboration tools, and wikis to make better, faster decisions
answer
Web 2.0
question
jobs in architecture, financial services, customer call centers, consulting, engineering, and radiology, etc
answer
tradable service
question
1. operational excellence 2. new products, services, business models 3. customer and supplier intimacy 4. improved decision making 5. competitive advantage 6. survival
answer
6 business objectives
question
how a company produces, delivers, and sells a product or service to create wealth
answer
business model
question
consists of all hardware and software that a firm needs to use in order to achieve its business objectives
answer
Information Technology (IT)
question
set of interrelated components that collect, process, store, and distribute info to support decision making, coordinating, and control in an organization
answer
Information System (IS)
question
data that have been shaped into a form that is meaningful and useful to humans
answer
information
question
streams of raw facts representing events occurring in organizations
answer
Data
question
captures raw data from within the organization or from its external environment
answer
input
question
converts raw input into meaningful form
answer
processing
question
transfers the processes info to people who will use it
answer
output
question
output that is returned to members of the organization to help them evaluate or correct the input stage
answer
feedback
question
understanding of IS which consists of an understanding of people and organizational dimensions of systems and technical dimensions of system
answer
information systems literacy
question
knowledge of information technology
answer
computer literacy
question
achieve broader info systems literacy, deals with behavioral issues as well as technical issues with development, use, and impact of info systems used by managers and employees
answer
management information systems (MIS)
question
logically related tasks and behaviors for accomplishing work, as well as formal rules that guide these tasks
answer
business process
question
fundamental set of assumptions, values, and ways of doing things
answer
culture
question
physical equipment used to input, processing, and output activities in an info system, consists of computers of various sizes, various input, output, storage devices, and telecommunications that link computers
answer
computer hardware
question
detailed, preprogrammed instructions that control and coordinate computer hardware components in an IS
answer
computer software
question
software governing organization of data on physical storage media
answer
data management technology
question
both physical devices and software, links the various pieces of hardware and transfers data from one physical location to another
answer
networking and telecommunications technology
question
links two or more computers to share data or resources, such as a printer
answer
network
question
global "network or networks" that connect millions of different networks in nearly 200 countries around the world
answer
Internet
question
internal corporate networks based on Internet technology
answer
intranets
question
private intranets extended to authorized users outside the organization, firms use to coordinate their activities with other firms for making purchases, collaborating on design, etc
answer
extranets
question
service provided by the Internet that uses standards for storing, retrieving, formatting, and displaying info over the internet
answer
World Wide Web
question
provides foundation, or platform, which the firm can build its specific IS, carefully design and manage its info technology infrastructure so that it has the set of technology needed for the work it wants to accomplish
answer
Information technology (IT) infrastructure
question
formal organization whose aim is to produce products or services for a profit
answer
business
question
logically related set of activities that define how specific business tasks are performed
answer
business process
question
assembling the product, checking for wuality, producing bills of materials
answer
manufacturing and production
question
identifying customers, making customers aware of the product, selling the product
answer
sales and marketing
question
paying creditors, creating financial statements, managing cash accounts
answer
finance and accounting
question
hiring employees, evaluating employees' job performance, enrolling employees in benefits plans
answer
human resources
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question
1. emerging mobile digital platform 2. growth of online software as a service 3. growth in "cloud computing" business software runs over the Internet
answer
3 Changes in Technology
question
new developments based on an array of new hardware and software technologies
answer
emerging mobile platform
question
social networking, collaboration tools, and wikis to make better, faster decisions
answer
Web 2.0
question
jobs in architecture, financial services, customer call centers, consulting, engineering, and radiology, etc
answer
tradable service
question
1. operational excellence 2. new products, services, business models 3. customer and supplier intimacy 4. improved decision making 5. competitive advantage 6. survival
answer
6 business objectives
question
how a company produces, delivers, and sells a product or service to create wealth
answer
business model
question
consists of all hardware and software that a firm needs to use in order to achieve its business objectives
answer
Information Technology (IT)
question
set of interrelated components that collect, process, store, and distribute info to support decision making, coordinating, and control in an organization
answer
Information System (IS)
question
data that have been shaped into a form that is meaningful and useful to humans
answer
information
question
streams of raw facts representing events occurring in organizations
answer
Data
question
captures raw data from within the organization or from its external environment
answer
input
question
converts raw input into meaningful form
answer
processing
question
transfers the processes info to people who will use it
answer
output
question
output that is returned to members of the organization to help them evaluate or correct the input stage
answer
feedback
question
understanding of IS which consists of an understanding of people and organizational dimensions of systems and technical dimensions of system
answer
information systems literacy
question
knowledge of information technology
answer
computer literacy
question
achieve broader info systems literacy, deals with behavioral issues as well as technical issues with development, use, and impact of info systems used by managers and employees
answer
management information systems (MIS)
question
logically related tasks and behaviors for accomplishing work, as well as formal rules that guide these tasks
answer
business process
question
fundamental set of assumptions, values, and ways of doing things
answer
culture
question
physical equipment used to input, processing, and output activities in an info system, consists of computers of various sizes, various input, output, storage devices, and telecommunications that link computers
answer
computer hardware
question
detailed, preprogrammed instructions that control and coordinate computer hardware components in an IS
answer
computer software
question
software governing organization of data on physical storage media
answer
data management technology
question
both physical devices and software, links the various pieces of hardware and transfers data from one physical location to another
answer
networking and telecommunications technology
question
links two or more computers to share data or resources, such as a printer
answer
network
question
global "network or networks" that connect millions of different networks in nearly 200 countries around the world
answer
Internet
question
internal corporate networks based on Internet technology
answer
intranets
question
private intranets extended to authorized users outside the organization, firms use to coordinate their activities with other firms for making purchases, collaborating on design, etc
answer
extranets
question
service provided by the Internet that uses standards for storing, retrieving, formatting, and displaying info over the internet
answer
World Wide Web
question
provides foundation, or platform, which the firm can build its specific IS, carefully design and manage its info technology infrastructure so that it has the set of technology needed for the work it wants to accomplish
answer
Information technology (IT) infrastructure
question
formal organization whose aim is to produce products or services for a profit
answer
business
question
logically related set of activities that define how specific business tasks are performed
answer
business process
question
assembling the product, checking for wuality, producing bills of materials
answer
manufacturing and production
question
identifying customers, making customers aware of the product, selling the product
answer
sales and marketing
question
paying creditors, creating financial statements, managing cash accounts
answer
finance and accounting
question
hiring employees, evaluating employees' job performance, enrolling employees in benefits plans
answer
human resources