Chapter 06 – Flashcards
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A hard boot takes more time than a soft boot.
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True
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The Advanced Boot Options menu appears when a user presses F8 as Windows is loading.
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True
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There is no option for networking access when using Safe Mode.
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False
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A Windows 7 system repair disc can be created using the Backup and Restore utility.
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True
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As you work to solve a Windows problem, always choose the method that makes the most changes to the system as possible in order to rejuvenate the machine.
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False
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Which program is responsible for reading motherboard settings and running the POST?
a. Windows Boot Loader
b. Startup BIOS
c. Setup BIOS
d. BootMgr
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B
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What is the name of the program that reads the settings in the Boot Configuration Data (BCD) file and manages the initial startup of the OS?
a. MBR program
b. Session Manager program
c. Windows Boot Loader
d. Windows Boot Manager
answer
D
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Which program is used to start the part of the Win32 subsystem that displays graphics?
a. Winlogon.exe
b. Ntoskrnl.exe
c. Smss.exe
d. Lsass.exe
answer
C
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Which option should be enabled in order to view what did and did not load during the bootup?
a. Event Viewer
b. Boot Logging
c. Safe Mode with Networking
d. Windows Boot Manager
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B
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It is important to try the ________________________ early in the troubleshooting session before it is overwritten.
a. Last Known Good Configuration
b. System Restore
c. Debugging Mode
d. Safe Recovery
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A
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Which Windows RE tool is considered to be the least intrusive?
a. Windows Memory Diagnostic
b. System Restore
c. Startup Repair
d. System Image Recovery
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C
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Which Windows RE tool should be used if you suspect the hard drive is corrupted?
a. System Image Recovery
b. Command Prompt
c. System Restore
d. Startup Repair
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B
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Name the Windows RE command that can be used to manage hard drives, partitions, and volumes.
a. wpeinit
b. bootrec
c. bdcedit
d. diskpart
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D
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Which diskpart command is used to remove any partition or volume information from the selected disk?
a. format
b. select partition
c. clean
d. create partition primary
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C
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Which of the following Windows RE commands can be used to scan for Windows installations not stored in the BCD?
a. bootrec /scanOS
b. bootrec /fixmbr
c. bootrec /fixboot
d. bcdedit
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A
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Which key should be pressed during the boot in order to display the Advanced Boot Options?
a. F4
b. F8
c. F10
d. F12
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B
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Which of the following keys will cause the Windows Boot Manager to appear as long as it is pressed during the boot process?
a. F8
b. spacebar
c. F5
d. Enter
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B
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What should be the first thing to try if the hard drive is not spinning at startup?
a. switch out hard drives
b. check BIOS setup
c. check power connections and switches
d. switch out monitors
answer
C
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Which command is used to check and repair the hard drive?
a. System Restore
b. MSconfig
c. sfc /scannow
d. chkdsk c:/r
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D
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Which of the following symptoms might indicate that the MBR record is damaged?
a. loud clicking noise
b. Invalid partition table error
c. RAID not found error message
d. Invalid boot disk error
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B
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The command ____ searches for and replaces corrupted system files.
a. chkdsk /scannow
b. sfc /scannow
c. sfc /r
d. chkdsk /r
answer
B
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Which of the following error messages indicates that the MBR program cannot find BootMgr or cannot turn over operation to it?
(Choose all that apply).
a. Invalid drive specification
b. Missing operating system
c. Windows failed to load
d. Invalid partition table
answer
B,C,D
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Which of the following actions can occur during BootMgr's role in startup?
(Choose all that apply.)
a. POST is performed
b. MBR program searches for partition table
c. it reads the settings in the BCD
d. Dual-boot menu is displayed
answer
C,D
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Which of the following are responsibilities of the kernel during the startup process?
(Choose all that apply.)
a. Activates the HAL
b. starts critical services
c. Loads system registry hive
d. Starts the Session Manager
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A,B,D
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Which of the following text error messages can indicate that BIOS could not find a hard drive?
(Choose all that apply).
a. Drive not recognized
b. No boot device available
c. Hard drive not found
d. A disk read error occurred
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B,C
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WinLoad loads into memory the ________________ but does not start it yet.
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OS kernel or kernel or Ntoskrnl.exe or Ntoskrnl
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Use the _______________________________ option when you are solving a problem with booting and need access to the network to solve the problem.
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Safe Mode with Networking
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_______________ is a lean OS that can be used to solve Windows startup problems after other tools available on the Advanced Boot Options menu have failed to solve the problem.
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Windows Recovery Environment (Windows RE) or Windows RE or Windows Recovery Environment or Windows RE (Windows Recovery Environment)
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When you load Windows in Safe Mode, all files used for the load are recorded in the ______________________ file.
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C:WindowsNtbtlog.txt or Ntbtlog.txt
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________________________ give you the opportunity to move system boot logs from a failing computer to another computer for evaluation.
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Debugging mode
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Recording all files used during the load process
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boot logging
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A command to manage hard drives, partitions, and volumes.
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diskpart
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A Windows 7/Vista command that repairs the boot sector of the system partition.
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fixboot
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Registry settings and device drivers that were in effect when the computer last booted successfully.
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Last Known Good Configuration
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The Windows 7/Vista program that manages the initial startup of Windows.
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Windows Boot Manager (BootMgr)
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A lean operating system that can be used to troubleshoot problems when Windows refuses to start.
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Windows Recovery Environment (RE)
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To restart a PC without turning off the power
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soft boot
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A self-diagnostic program used to perform a simple test of the CPU, RAM, and various I/O devices.
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POST (power-on self test)
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Restart the computer by turning off the power or by pressing the Reset button
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cold boot
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A Windows 7/Vista file structured the same as a registry file and contains configuration information about how Windows is started.
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Boot Configuration Data (BCD) file
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Describe the difference between a hard boot and a soft boot.
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A hard boot (also known as cold boot), involves turning on the power with the on/off switch. A soft boot (also known as warm boot), involves using the operating system to reboot. A hard boot takes more time than a soft boot because in a soft boot, the initial steps of a hard boot don't happen. To save time in most circumstances, you should use the soft boot to restart. A hard boot initializes the processor and clears memory. If a soft boot doesn't work or you want to make certain you get a fresh start, use a hard boot.
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What is the first step in the boot process for which Startup BIOS is responsible?
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Startup BIOS reads motherboard settings and runs the POST.
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What is the last step in the boot process for which Startup BIOS is responsible? Describe this step.
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Startup BIOS searches for a bootable device. The boot sequence stored in CMOS RAM tells startup BIOS which device to use to launch an OS. Most BIOSs support booting from the hard drive, a CD or DVD, a USB device, or another computer on the network. (Older computers could also boot from a floppy disk.) The BIOS turns to the specified device and turns control over to it.
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In the Windows 7 boot process, what is the first thing that happens when Startup BIOS turns control over to the MBR program?
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The MBR program searches the partition table looking for the active partition, which Windows calls the system partition. It finds and loads the Windows Boot Manager (BootMgr) program in the root directory of this partition. If the MBR program cannot find BootMgr or cannot turn over operation to it, one of these error messages appears: Missing operating system Error loading operating system Windows failed to load Invalid partition table
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What is the first thing that the kernel does when WinLoad turns over the startup process to it?
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The kernel activates the HAL, reads more information from the registry, and builds into memory the registry key HKEY_LOCAL_ MACHINEHARDWARE, using information that has been collected about the hardware.
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What is the last thing that occurs in the Windows 7 boot process before the Windows desktop appears?
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Userinit.exe applies Group Policy settings and any programs not trumped by Group Policy that are stored in startup folders and startup registry keys.
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What is Safe Mode and why would you use it?
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Safe Mode boots the OS with a minimum configuration and can be used to solve problems with a new hardware installation, a corrupted Windows installation, or problems caused by user settings. Safe Mode boots with the mouse, monitor (with basic video), keyboard, and mass storage drivers loaded. It uses the default system services (it does not load any extra services) and does not provide network access. It uses a plain VGA video driver (Vga.sys) instead of the video drivers specific to your video card.
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What is the Last Known Good Configuration?
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Registry settings collectively called the Last Known Good Configuration are saved in the registry each time the user successfully logs onto the system. If your problem is caused by a bad hardware or software installation and you get an error message the first time you restart the system after the installation, using the Last Known Good can, in effect, undo your installation and solve your problem.
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What is Windows RE and how can you use it?
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Windows Recovery Environment (Windows RE) is a lean operating system that can be launched to solve Windows startup problems after other tools available on the Advanced Boot Options menu have failed to solve the problem. It provides a graphical and command line interface. In Windows 7 or Vista, you can launch Windows RE from the Windows setup DVD. In Windows 7, Windows RE is installed on the hard drive and available on the Advanced Boot Options menu. In addition, you can create a Windows 7 system repair disc and use it to launch Windows RE.
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If the BIOS can find the hard drive but cannot read the drive or find what it is looking for, what steps can you take to try to resolve the problem?
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1. Try to press F8 at startup and launch the Advanced Boot Options menu. This menu cannot load if the system cannot access the hard drive. But at least give it a try before you move on to the tools on the Windows setup DVD.
2. Check BIOS setup to make sure the boot sequence lists the DVD drive before the hard drive, and then boot from the Windows setup DVD.
