Ch 14: Social Psychology – Flashcards
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Peripheral route persuasion
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Occurs when people are influenced by more superficial and incidental cues, such as a speaker's appearance.
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Central route persuasion
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Occurs when people respond favorably to arguments as a result of engaging in systematic thinking about an issue.
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Foot-in-the-door phenomenon
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Is the tendency for people who agree to a small request to comply later with a larger request.
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Role
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A role is a set of explanations (norms) about how people in a specific social position ought to behave.
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Cognitive dissonance theory
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Refers to the theory that we act to reduce the psychological discomfort we experience when our behavior conflicts with what we think and feel, or more generally, when two of our thoughts are inconsistent. This is frequently accomplished by changing our attitude rather than our behavior.
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Conformity
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Is the tendency to change one's thinking or behavior to coincide with a group standard.
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Normative social influence
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Refers to the pressure on individuals to conform to avoid rejection or gain social approval.
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Informational social influence
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Results when one is willing to accept others' opinions about reality.
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Social facilitation
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Is stronger performance of simple or well-learned tasks that occurs when other people are present.
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Social loafing
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Is the tendency for individual effort to be diminished when one is part of a group working toward a common goal.
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Deindividuation
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Refers to the loss of self-restraint and self-awareness that sometimes occurs in group situations that foster arousal and anonymity.
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Group polarization
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Refers to the enhancement of a group's prevailing tendencies through discussion, which often has the effect of accentuating the group's differences from other groups.
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Groupthink
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Refers to the unrealistic thought process and decision making that occur within groups when the desire for group harmony overrides a realistic appraisal of alternatives.
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Prejudice
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Is an unjustifiable (and usually negative) attitude toward a group and its members.
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Stereotype
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A stereotype is a generalized (sometimes accurate but often overgeneralized) belief about a group of people.
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Discrimination
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Is unjustifiable negative behavior toward a group and its members.
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Just-world phenomenon
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The just-world phenomenon is a manifestation of the commonly held belief that good is rewarded and evil is punished. The logic is indisputable: "If I am rewarded, I must be good."
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Ingroup
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The ingroup refers to the people and groups with whom we share a common identity.
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Outgroup
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The outgroup refers to the people and groups that are excluded from our ingroup.
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Ingroup bias
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is the tendency to favor our own group.
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Scapegoat theory
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The scapegoat theory proposed that prejudice provides an outlet for anger by finding someone to blame.
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Other-race effect
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The other-race effect is our tendency to recall the faces of our own race more accurately than those of other races.
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Aggression
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Is any physical or verbal behavior intended to hurt or destroy.
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Frustration-aggression principle
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The principle states that aggression is triggered when people become angry because their efforts to achieve a goal have been blocked.
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Social script
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A social script is a culturally specific model of how to behave in various situations.
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Mere exposure effect
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Refers to the fact that repeated exposure to an unfamiliar stimulus increases our liking of it.
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Passionate love
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Refers to an aroused state of intense positive absorption in another person, especially at the beginning of a relationship.
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Companionate love
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Refers to a deep, enduring, affectionate attachment to those with whom we share our lives.
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Equity
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Refers to the condition in which there is mutual giving and receiving between the partners in a relationship.
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Self-disclosure
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Refers to a person's revealing intimate aspects of oneself to others.
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Alturism
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Is unselfish regard for the welfare of others.
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Bystander effect
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Is the tendency of a person to be less likely to offer help to someone if there are other people present.
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Social exchange theory
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States that our social behavior revolves around exchanges, in which we try to minimize our costs and maximize our benefits.
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Reciprocity norm
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Is the expectation that people will help, not hurt, those who have helped them.
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Social-responsibility norm
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Is the expectation that people will help those who depend on them.
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Conflict
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Is a perceived incompatibility of actions, goals, or ideas between individuals or groups.
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Social trap
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A social trap is a situation in which conflicting parties become caught in mutually destructive behaviors because each persists in pursuing its own self-interest.
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Mirror-image perceptions
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Are the negative mutual views that conflicting people often hold about one another.
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Superordinate goals
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are mutual goals that require the cooperation of individuals or groups otherwise in conflict.
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GRIT (Graduated and Reciprocated Initiatives in Tension-Reduction)
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Is a strategy of conflict resolution based on the defusing effect that conciliatory gestures can have on parties in conflict.
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