question

Which of the following is NOT advice from career coach Richard Knowdell for staying ahead in the workplace of tomorrow? A. Develop new and diverse capacities B. Anticipate, adapt to and embrace change C. Focus on workplace learning rather than the classroom D. When considering a job or industry, don't rely on reputation E. Develop your communication skills

answer

C. Focus on workplace learning rather than the classroom

question

Leadership is the ability to ______ employees to pursue organizational goals. A. force B. reward C. request D. influence E. compensate

answer

D. influence

question

_______ is about coping with complexity and ______ is about coping with change. A. Middle management; top management B. Management; leadership C. Attitude; perception D. Leadership; management E. Perception; attitude

answer

B. Management; leadership

question

According to Kotter, management and leadership are considered to be A. opposing forces. B. causal; here, management causes leadership. C. equivalent to one another. D. almost entirely unrelated. E. complementary to each other.

answer

E. complementary to each other.

question

According to Kotter, companies manage complexity in which of the following ways? A. Organizing resources B. Motivating people C. Lobbying the government D. Innovating new products E. Setting a direction

answer

A. Organizing resources

question

Of the following, which is the best way for leaders to cope with change? A. Problem-solving B. Lobbying the government C. Aligning people D. Virtual planning E. Watching current trends

answer

C. Aligning people

question

According to Frederick Smith, chairman and CEO of FedEx, the primary task of leadership is to A. ensure progressive control and problem solving. B. align resources within the organization. C. inspire trust among all levels of employees. D. communicate the vision and values of an organization. E. oversee the success of an organization.

answer

D. communicate the vision and values of an organization.

question

The power that managers have resulting from their formal positions within organizations is called ______ power. A. referent B. legitimate C. reward D. coercive E. expert

answer

B. legitimate

question

April congratulated her staff when the team received an industry award for their project, and also sent a company-wide email announcing it. Here, April is using her ______ power. A. personalized B. referent C. coercive D. expert E. reward

answer

E. reward

question

______ power results from one's specialized information. A. Legitimate B. Referent C. Expert D. Reward E. Coercive

answer

C. Expert

question

Trey was put on probation for a string of customer complaints about his service and professionalism. His supervisor was using ______ power. A. coercive B. personalized C. referent D. reward E. expert

answer

A. coercive

question

Power deriving from one's personal attraction is called ______ power. A. legitimate B. referent C. reward D. coercive E. personalized

answer

B. referent

question

Emily is outgoing, warm and truly inspirational when she talks about where she wants to lead her division. Her employees seem eager to do anything she asks. Emily has ______ power. A. legitimate B. referent C. reward D. coercive E. expert

answer

B. referent

question

In recent studies, the generic influence tactic that employees cite as most used in the workplace is A. legitimating. B. ingratiation. C. coalition. D. rational persuasion. E. pressure.

answer

D. rational persuasion.

question

The three least used influence tactics, according to a recent survey of employees, are A. legitimating, coalition tactics, and pressure tactics. B. inspirational appeals, rational persuasion, and consultation. C. rational persuasion, pressure tactics, and exchange. D. rational persuasion, coalition tactics, and upward appeals. E. inspirational appeals, coalition tactics, and pressure tactics.

answer

A. legitimating, coalition tactics, and pressure tactics.

question

The influence tactic most likely to result in the enthusiastic commitment of employees is A. legitimating tactics. B. consultation. C. ingratiating tactics. D. coalition tactics. E. personal appeals.

answer

B. consultation.

question

Acting humble or friendly or making someone feel good or important before making a request are influence tactics known as A. coalition tactics. B. inspirational appeals. C. consultation. D. ingratiating tactics. E. personal appeals.

answer

D. ingratiating tactics.

question

Brent brought his proposal to Allison even before the meeting saying, "I'm sure you have some ideas on this and we could try to get them incorporated upfront." Brent is using which influence tactic? A. Legitimating tactics. B. Inspirational appeals. C. Ingratiating tactics. D. Personal appeals. E. Consultation.

answer

E. Consultation.

question

Using threats or intimidation to persuade someone is which influence tactic? A. Legitimating B. Ingratiating C. Pressure D. Exchange E. Personal appeals

answer

C. Pressure

question

When Melinda saw Carrie stuffing her purse with expensive printer cartridges, Carrie was quick to say, "We've been friends since first grade, so I'm sure you won't say anything about this." This is an example of using a(n) A. personal appeal. B. legitimating tactic. C. pressure tactic. D. coalition tactic. E. exchange tactic.

answer

A. personal appeal.

question

The ______ approach to leadership attempts to identify distinctive characteristics that account for the effectiveness of leaders. A. attribute B. trait C. behavior D. quality E. contingency

answer

B. trait

question

Organizations may apply trait theory by A. considering the relationships among employees. B. using management development programs. C. hiring only from top-ranked business schools. D. doing a job audit. E. empowering the HR department.

answer

B. using management development programs.

question

Which of the following is one of the traits of a credible leader identified by Kouzes and Posner? A. Honest B. Relationship-oriented C. Competitive D. Extroverted E. Driven

answer

A. Honest

question

According to a BusinessWeek summary of management studies, men score better than women do on A. fostering communication. B. producing high-quality work. C. strategic planning. D. motivating others. E. listening to others

answer

C. strategic planning.

question

______ studies reveal that visionary and inspirational charismatic leaders who are good team builders generally are most effective worldwide. A. Servant leader B. E-leadership C. Contingency model D. GLOBE project E. Full-range approach

answer

D. GLOBE project

question

The ______ leadership approaches attempt to determine the distinctive styles used by effective leaders. A. behavioral B. servant C. shared D. trait E. contingency

answer

A. behavioral

question

Which of the following is a behavioral leadership approach? A. Servant leadership model B. University of Michigan leadership model C. Path-goal leadership model D. Transformational leadership E. Leader-member exchange model

answer

B. University of Michigan leadership model

question

In the University of Michigan studies, leadership style is identified as A. job-centered or employee-centered. B. transactional or transformational. C. initiating structure or consideration. D. task-oriented or relationship-oriented. E. telling, selling, participating, or delegating.

answer

A. job-centered or employee-centered.

question

Erdem manages his employees through a careful monitoring of their production, comparing what they do to predicted schedules and desired budgets. Erdem can best be described as a(n) ______ leader. A. production-oriented B. charismatic C. job-centered D. transformational E. employee-centered

answer

C. job-centered

question

The model that identifies leadership behavior as either "initiating structure" or "consideration" is the ______ model. A. leader-member exchange B. path-goal leadership C. University of Michigan leadership D. University of Ohio leadership E. situational leadership

answer

D. University of Ohio leadership

question

Bonita apologized to one of her subordinates for an email that upset him. She told him she may have chosen an unfortunate way of stating her idea, and that she'd be happy to talk it through with him. Bonita is A. using a personal appeal. B. initiating structure. C. practicing shared leadership. D. exercising personalized power. E. expressing consideration behavior.

answer

E. expressing consideration behavior.

question

From the University of Michigan and Ohio State studies, one management expert concluded that effective leaders tend to do all of the following EXCEPT which? A. Change leadership styles according to the situation B. Have supportive relationships with employees C. Use group rather than individual methods of supervision D. Set high performance goals E. Have an employee-centered leadership style

answer

A. Change leadership styles according to the situation

question

The approach to leadership that suggests that effective leadership behavior depends on the situation at hand is the ______ approach. A. trait B. transformational C. circumstantial D. behavioral E. contingency

answer

E. contingency

question

Which of the following is a contingency approach to leadership? A. Michigan model B. Path-goal leadership model C. Servant leadership model D. Ohio State model E. Leader-member exchange model

answer

B. Path-goal leadership model

question

Fiedler's contingency leadership model determines if a leader's style is A. transactional or transformational. B. directive, supportive, participative, or achievement-oriented. C. task-oriented or relationship-oriented. D. telling, selling, participating, or delegating. E. charismatic or non-charismatic.

answer

C. task-oriented or relationship-oriented.

question

The amount of influence a leader has in his immediate work environment is called his A. coercive power. B. leadership style. C. readiness. D. situational control. E. task structure.

answer

D. situational control.

question

The model that requires a manager to assess her own style and her situational control is A. Fiedler's contingency model. B. shared leadership model. C. Hersey-Blanchard's situational leadership model. D. House's path-goal theory. E. charismatic leadership theory.

answer

E. charismatic leadership theory.

question

The questionnaire used in Fiedler's model to determine leadership orientation is called the A. Myers-Briggs type inventory. B. least preferred coworker scale. C. tolerance of ambiguity questionnaire. D. Type A behavior scale. E. path-goal survey.

answer

B. least preferred coworker scale.

question

Jay's peers were surprised when he received a promotion and suddenly became their supervisor. They thought he was rather unreliable and weren't sure he was up to the task. According to the contingency model, Jay has A. poor leader-member relations. B. weak position power. C. poor worker facilitation. D. low task structure. E. unsuccessful leadership adaptation.

answer

A. poor leader-member relations.

question

One of three dimensions of situational control in the contingency leadership model, ______ is the extent to which tasks are routine, unambiguous, and easily understood. A. job mastery B. task identity C. position power D. job design E. task structure

answer

E. task structure

question

Liz is trying to lead a cross-functional team, but she is having some issues. Most members were other department managers at her level, and they saw no reason to do what she told them to. Here, Liz has A. low tolerance for ambiguity. B. high task structure. C. weak referent power. D. poor leader-member relations. E. weak position power.

answer

E. weak position power.

question

According to the contingency model, a relationship-oriented leadership style works best in ______ situations. A. low control B. high control C. moderate control D. uncontrolled E. both high and low control

answer

C. moderate control

question

Tim leads a task force developing specifications for a new customer database to be used by several departments. Tim is an IT supervisor, but most of the others are directors of other departments. At the first meeting, a few of them asked him questions he couldn't answer. According to the contingency model, Tim's situational control likely A. is low. B. is moderate. C. is high. D. is extremely high. E. cannot be determined from the information.

answer

A. is low.

question

Amanda leads a task force charged with restructuring the order-processing system in the organization. The task force is composed of her peers over whom she has little control, and some of whom do not seem to respect her. According to the contingency model, Amanda should adopt a(n) ___________ leadership style. A. employee-centered B. task-oriented C. relationship-oriented D. participatory E. initiating structure

answer

B. task-oriented

question

In assessing how much situational control he has, a manager should consider which of the following? A. Amount of socialized power B. Subordinate readiness C. Level of transformation D. Amount of task structure E. Ability of staff

answer

D. Amount of task structure

question

Viviana supervises a group of customer service representatives. Viviana is respected and well-liked by her staff, and she has worked hard to make sure all of them know how to do the job very well. She is responsible for all staffing and reward decisions in her department. In the contingency model, Viviana has A. low task structure. B. high situational control. C. low leader-member relations. D. low position power. E. high expert power.

answer

B. high situational control.

question

Lorenzo supervises the pool of word processors serving all the lawyers at the firm. He gets along well with his people, and has worked hard to create detailed procedures for every type of legal document the typists might encounter. Lorenzo hires and fires, and gives work assignments, performance appraisals, and promotions. According to the contingency model, the optimal leadership style is A. transformational. B. team management. C. task-oriented. D. relationship-oriented. E. consideration.

answer

C. task-oriented.

question

According to Fiedler's contingency model, ______ situation control favors a leader who is ______ oriented. A. low; relationship B. low; transformational C. moderate; task D. high; transformational E. moderate; relationship

answer

E. moderate; relationship

question

In the contingency model, if your leadership orientation does not match the situation in your workplace, Fiedler recommends that you A. try to move to a more suitable situation. B. alter your leadership style. C. take management classes to improve your power. D. get an assistant with the preferred orientation. E. gradually change the makeup of your subordinates.

answer

A. try to move to a more suitable situation.

question

The model in which an effective leader clarifies how subordinates can achieve personal and organizational objectives and provides them support in doing so is A. Greenleaf's servant leadership model. B. Hersey and Blanchard's situational leadership model. C. Leader-member exchange model. D. Fiedler's contingency model. E. House's path-goal model.

answer

E. House's path-goal model.

question

According to House's revised path-goal theory, a leader's style should vary depending on which of the following? A. Positional power B. Environmental factors C. Situational control D. Organizational readiness E. Leader-member relations

answer

B. Environmental factors

question

Faruk is something of a cheerleader around his team. He describes the great things he knows the group can accomplish, is quick to complement the work of his staff, and is so enthusiastic about their successes. According to revised path-goal theory, Faruk is using a(n) ______ leadership style. A. value-based B. path-goal clarifying C. interaction facilitation D. achievement-oriented E. relationship-oriented

answer

A. value-based

question

Kojika supervises a customer service unit that receives stress-producing calls from unhappy customers, and turnover has been high lately. Kojika is kind and patient with the staff, and tells them she knows what they're going through since it wasn't so long ago that she took those calls. According to revised path-goal theory, Kojika is using a(n) ______ leadership style. A. work facilitation B. interaction facilitation C. supportive D. achievement-oriented E. value-based

answer

C. supportive

question

Michael runs a research and development department. He gets a lot out of his employees by setting lofty goals and expressing his belief that each of them is capable of doing his or her part. He expects their best work. According to revised path-goal theory, Michael is using a(n) ______ leadership style. A. representation & networking B. interaction facilitation C. supportive D. achievement-oriented E. work facilitation

answer

D. achievement-oriented

question

House's revision of his theory puts more emphasis on the need for leaders to foster A. concrete rewards. B. stress management techniques. C. intrinsic motivation. D. an external locus of control. E. personal growth in management knowledge.

answer

C. intrinsic motivation.

question

The leadership model that suggests that leaders should adjust their leadership style according to the readiness of the followers is the A. Greenleaf's servant leadership model. B. Hersey and Blanchard's situational leadership model. C. Leader-member exchange model. D. Fiedler's contingency model. E. House's path-goal model.

answer

B. Hersey and Blanchard's situational leadership model.

question

In the situational leadership model, ______ is defined as the extent to which a follower possesses the ability and willingness to complete a task. A. referent power B. charisma C. personalized power D. readiness E. task structure

answer

D. readiness

question

In the situational leadership model, which of the following leadership styles is recommended for employees with the highest levels of readiness? A. Supporting B. Telling C. Participating D. Delegating E. Selling

answer

D. Delegating

question

In the situational leadership model, as follower readiness increases from low to high, which of the following represents the order in which leaders' styles should progress? A. Telling, participating, delegating, selling B. Telling, selling, delegating, participating C. Selling, telling, delegating, participating D. Selling, participating, delegating, telling E. Telling, selling, participating, delegating

answer

E. Telling, selling, participating, delegating

question

In Hersey-Blanchard's situational leadership model, when a manager encourages followers to solve problems on their own and uses shared decision making, she is using the ______ style. A. supporting B. telling C. participating D. delegating E. selling

answer

C. participating

question

One of Kurt's subordinates, Rosie, has never learned to run customized reports and is insecure about learning. Nikko doesn't know how to do it either but is eager to try and has a lot of confidence that he can figure it out. In the situational model, Kurt should use a ______ style with Rosie, and a ______ style with Nikko. A. participating; selling B. selling; telling C. selling; participating D. telling; selling E. selling, delegating

answer

D. telling; selling

question

According to the concept of full-range leadership, leadership behaviors vary along a range from ______ leadership at one extreme to transformational leadership at the other. A. transactional B. shared C. laissez-faire D. servant E. charismatic

answer

C. laissez-faire

question

A transactional leader is most similar in focus to a A. charismatic leader. B. transformational leader. C. servant leader. D. situational leader. E. manager.

answer

E. manager.

question

Which of the following is a characteristic of transformational leaders? A. They are better in stable situations. B. They clarify employees' roles. C. They set goals and monitor progress toward their achievement. D. They encourage people to do exceptional things. E. They provide rewards in exchange for subordinates doing the work

answer

D. They encourage people to do exceptional things.

question

Charismatic leadership is now considered part of ______ leadership. A. transactional B. shared C. laissez-faire D. servant E. transformational

answer

E. transformational

question

Employees at Kearns Seafood were really impressed with the new CEO, Jane. She was the first person who had fully developed a vision for the company about where it could go, and had energized everyone to try to get there. Jane is a ______ leader. A. servant B. transformational C. transactional D. shared E. laissez-faire

answer

B. transformational

question

Which of the following is NOT positively associated with transformational leadership, according to research? A. Employee job satisfaction B. More employee identification with their immediate work groups C. Lower levels of internal competition D. Higher levels of group cohesion E. More work engagement

answer

C. Lower levels of internal competition

question

The ______ model of leadership emphasizes that leaders have different sorts of relationships with different subordinates. A. servant B. contingency C. Michigan D. LMX E. trait

answer

D. LMX

question

In the leadership-member exchange model, the relationship between leader and follower that is characterized by mutual trust, respect, and liking is known as A. preferred coworker exchange B. servant exchange C. in-group exchange D. special exchange E. socialized exchange

answer

C. in-group exchange

question

______ leadership is most likely to be needed when people work in teams, are involved in complex projects, or are doing knowledge work. A. Transformational B. Shared C. Transactional D. Servant E. Charismatic

answer

B. Shared

question

MySpace founders Anderson and DeWolfe could best be described as which type of leaders? A. Leader-member exchange B. Situational C. Servant D. Shared E. Transactional

answer

D. Shared

question

A leader who focuses on providing increased service to others is called a A. charismatic leader. B. transformational leader. C. transactional leader. D. servant leader. E. situational leader.

answer

D. servant leader.

question

Javier, the CEO of a small travel company, treated company resources as if they were his own, and his employees even better. He cared about the staff deeply and even organized international volunteering activities to promote their growth. Javier could best be described as which type of leader? A. Situational B. Servant C. Laissez-faire D. Shared E. Transactional

answer

B. Servant

question

______ have a global mind-set that recognizes that the Internet is opening new markets and recharging existing ones. A. Situational leaders B. E-leaders C. Shared leaders D. Transactional leaders E. Web-based leaders

answer

B. E-leaders

question

Which of the following is a tip to be a successful e-leader? A. Follow the strategy you set B. Be a transactional leader C. Minimize "off-line" time with team members D. Use global English E. Use videoconferencing as frequently as possible

answer

D. Use global English

question

The extent to which a follower possesses the ability and willingness to complete a task is called:

answer

readiness

question

Under Fiedler's model, the level influence a leader has in his or her immediate work environment is called ____________ control.

answer

situational

question

____________ which all managers have, results from managers' authority to punish their subordinates.

answer

Coercive power

question

As a result of the Ohio State Leadership Model, which major dimensions of leader behavior were identified?

answer

-Initiating structure -Consideration

question

The five principal approaches or perspectives on __________ are trait, behavioral, contingency, full-range, and the four additional approaches (LMX, servant, shared, and electronic).

answer

leadership

question

The leadership model that includes the factors of leader behavior, employee characteristics, environmental factors, and the resulting leadership effectiveness is the _______.

answer

revised path-goal model

question

_________ power results from one's specialized information or expertise.

answer

Expert

question

A leader who focuses on claifying employees' roles and task requirements and then provides rewards and punishments based on their performance is called a(n) _________ leader.

answer

transactional

question

True/False: The Ohio State Leadership Model identified the two major dimensions of leader behavior as initiating structure and consideration.

answer

True

question

Richard's use of power is directed toward helping himself, instead of using power to help others. This is an example of __________ power.

answer

personalized

question

Which of the following is a characteristics of legitimate power?

answer

Power that results from managers' formal positions within the organization.

question

Jon's employees have a lot of personal respect and admiration for him. As a result, they are very loyal to him. This is an example of __________ power.

answer

referent

question

Which of the following are among the five actions managers should take to better insure positive results from transformational leadership?

answer

-Choose the right people -Make performance expectations reflect employee treatment -Reward high moral conduct -Employ a code of ethics -Emphasize value of diversity

question

__________ power is power that results from managers' authority to reward subordinates.

answer

Reward

question

Transactional leaders try to get people to do ordinary things while __________ leaders attempt to get people to do exceptional things.

answer

transformational

question

A manager with a(n) __________ - centered behavior orientation will pay more attention to production costs than employee morale.

answer

job

question

The behavioral approach to leadership attempts to determine the distinctive styles used by effective leaders and the combination of behaviors, traits, and _________ that effective leaders use when interacting with others.

answer

skills

question

In the leader-memeber exchange model of leadership, in-group subordinates may receive special _______ as well as special _______.

answer

-assignments -privileges

question

Leadership styles are the combination of _______ that leaders use when interacting with others.

answer

traits, skills and behaviors

question

___________ behavior is when managers pay more attention to employee satisfaction and making groups cohesive. By concentrating on subordinates' needs, they hope to build effective work groups with high-performance goals.

answer

Employee-centered

question

The two environmental factors in House's path-goal leadership model are:

answer

-work group dynamics -task structure

question

The __________ approach to leadership asserts that a leader's effectiveness depends on the situation at hand.

answer

contingency

question

Path-goal leadership is one of the _________ leadership approaches and states that leader effectiveness depends on tying meaningful rewards to accomplishment, reducing barriers to success, and providing support.

answer

contingency

question

A(n) ___________ leader can be described as a humble, giving person who wants nothing in return but to see other people succeed.

answer

servant

question

The ________ model of leadership considers the in-group and the out-group.

answer

leader-member exchange

question

Leadership copes with change by doing which three of the following?

answer

-Setting a direction -Motivating and inspiring -Aligning people

question

Shared leadership is based on the idea that people need to share information and to __________ to get things done.

answer

collaborate

question

In the University of Michigan Leadership Model, researcher Rensis Likert identified the _________ forms of leadership styles.

answer

job-centered and employee-centered

question

Which of the following are ways that Kotter says companies manager complexity?

answer

-Creating arrangements of people who will wok to accomplish an agenda through organizing and staffing -Ensuring people do their jobs by controlling and problem solving -Determining what needs to be done by planning and budgeting.

question

The __________ leader transforms employees to pursue organizational goals over self-interest.

answer

transformational

question

Connor wanted to help Chris with a new, potentially profitable client's portfolio. Connor reminded Chris that since he was instrumental in getting Chris hired, he owed him a favor. This is an example of the ________ influence tactic.

answer

exchange

question

The internet and other forms of advanced information technology have led to new ways for interacting one-to-one, one-to-many, within-group and between group, or in and collective interactions via information technology. This results in what Harvard Business School professor D. Quinn Mills calls:

answer

e-leadership

question

Situational control is defined by which of the following dimensions?

answer

-Task structure -Leader-member relations -Position power

question

Fiedler's _________ leadership model is determined by whether a leader's style is task-oriented or relationship-oriented, and if that style is effective for the situation at hand.

answer

contingency

question

True/False: Leadership is the ability to influence employees to voluntarily pursue organizational goals.

answer

True

question

Which of the following are the two factors influencing transformational leaders?

answer

-Individual characteristics -Organizational culture

question

The leader-member _________ model of leadership emphasizes that leaders often have different relationships with different groups of subordinates.

answer

exchange

question

_____________ consideration is a key kind of behavior of transformational leaders where they actively encourage employees to grow and excel by giving them challenging work, more responsibility, empowerment, and one-on-one mentoring.

answer

Individualized

question

Job-centered behavior is when managers pay more attention to __________ than to employees. Their principal concerns are production efficiency, keeping costs down, and meeting schedules.

answer

the job and work procedures

question

According to Kouzes and Posner, followers want leaders to have which four of the following traits?

answer

-Competent -Inspiring -Forward-looking -Honest

question

In the ________, researcher Rensis Likert idnetified two forms of leadership styles: job-centered and employee-centered.

answer

University of Michigan Leadership Model

question

According to Fiedler, which two of the following are leader orientations or styles?

answer

-Relationship-oriented -Task-oriented

question

The __________ leadership approach focuses on providing increased service to others rather than to the leader.

answer

servant

question

Louis, Craig, and Steve golfed with Dan. They needed Dan's help on a new project. Before golfing, Louis asked Craig and Steve to help him get Dan's support with the project saying "We all think Dan's help on the project is crucial to its success and we should work together to convince him of this." This is an example of a(n) _________ tactic.

answer

coalition

question

In the Hersey and Blanchard model, the extent to which leaders maintain communication and support with their followers is called:

answer

relationship behavior

question

The five employee characteristics in House's path-goal leadership model are:

answer

-task ability -need for achievement -experience -need for path-goal clarity -locus of control

question

Path-goal leadership is one of the ___________ leadership approaches and states that leader effectiveness depends on tying meaningful rewards to accomplishment, reducing barriers to success, and providing support.

answer

contingency

question

Which four of the following are key behaviors for transformational leaders.

answer

-Inspirational motivation -Intellectual stimulation -Individual consideration -Idealized influence

question

Samantha helps make her employees become aware of problems and view them in new ways that are more consistent with her vision for the organization. Samantha is engaging in ____________ stimulation.

answer

intellectual

question

According to the LMX model, in an ________-group exchange, leaders are characterized as overseers who fail to create a sense of mutual trust, respect, or common fate.

answer

out

question

Within the LMX model of leadership, ________ exchange refers to the relationship between leader and follower and is viewed as a partnership characterized by such aspects as mutual trust and a common fate.

answer

in-group

question

The leadership model that holds that leaders should adjust their leadership style according to the readiness of their follower is that:

answer

situational leadership model

question

Trying to build enthusiasm or confidence by appealing to others' emotions, ideals, or values is called __________.

answer

an inspirational appeal

question

The type of leader that inspires motivation by offering a vision that inspires people and energizes workers is called a _______ leader.

answer

charismatic

question

What has research shown to be the value of the LMX model of leadership?

answer

-Increases goal commitment -Improves job satisfaction -Improves job performance

question

The suggestion that leadership behavior varies across a wide number of leadership styles ranging from take-no-resonbility leadership to transformational leadership is referred to as _______.

answer

full-range leaderhsip

question

which of the following statements concerning managerial leadership is accurate?

answer

is something that could potentially be exhibited by someone who is not a formal manager.

question

Sam's ability to influence the behavior of his employees by publicly praising their achievement is the result of his

answer

reward power

question

attempts to identify ____ that account for the effectiveness of leaders are the foundation of the trait approaches

answer

distinctive characteristics

question

susan was able to get steve to work with er in making decisions about how the new office should look by asking him for his thoughts on teh design. this is an example of the ___ influence tactic

answer

consultation

question

____ influence is a key kind of behavior of transformational leaders where they are able to inspire trust in their followers becasue they express their integrity by being consistent, single minded, and goals.

answer

idealized

question

research shows that transformational leadership yields several positive results including which?

answer

measures of organizational effectiveness, higher levels of intrinsic motivation, group cohesion, measures of leadership effectiveness; more employees identification with their leaders

question

project ___ is a massive and ongoing attempt to develop an empirically based theory to describe

answer

GLOBE

question

which of the following are among the implications of transformational leadership for managers?

answer

it requires ethical leadership, it can be used to train employees, it can improve results for both indiv and groups

Ch. 14 – Leadership – Flashcards

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