Ch.12 A+ Printers

question

Banners/Continuous
answer

_____ are often printed on dot-matrix printers using _____ feed.
question

Pins are smaller and closer together.
answer

24 pin dot-matrix printers have better quality because:
question

9,24
answer

A dot-matrix printer uses a print head that usually contains ___ or ____ pins :
question

Banners/Continuous
answer

______ are often printed on dot-matrix printers using ______ feed.
question

Dot-Matrix Technology that pulls the paper through the printer. Uses a sprocket to mesh with holes in the continuous form paper.
answer

A tractor feed is:
question

Dot-Matrix paper that has holes that mesh with sprocket. The sprocket turns and pulls the paper through printer.
answer

Continuous Form Paper is:
question

You can print \”multipart forms\” with them
answer

Dot Matrix Printers still have their place in many companies because:
question

memory
answer

Dot-matrix printers rarely have any _______ installed in them.
question

Serial or Parallel
answer

Dot-matrix printers usually have either _____ or _____ interface connections
question

60 microns
answer

Each nozzle on the inkjet printer is approximately 50 to ____ _____ in diameter
question

Envelopes and other single sheet papers.
answer

Friction feed is usually used for:
question

Dot-Matrix technology which uses single sheets of paper similar to typewriter paper.
answer

Friction Feed is:
question

Inkjet Dispersion Printing Technology
answer

Inkjet Printers are also known as:
question

traction and friction
answer

Most dot matrix printers have the choice between _____ feed and ______ feed.
question

blinking lights.
answer

On dot matrix printers errors are usually shown by:
question

Daisy-wheel,Band
answer

Other types of printers include _____- ____ and_____ printers
question

Enables you to switch between sheet-feed, single-paper and tractor-feed on a dot-matrix printer.
answer

Paper Park is:
question

Input/output tray / font cartridge slots / paper cutters
answer

Some other upgrades on a dot-matrix printer includes:
question

11-inch or 14-inch intervals
answer

The continuous form paper usually has perforations at:
question

Impact Printer.
answer

The mechanical means to press ink from a ribbon onto a page (using a dot matrix printer). This type of printer is called:
question

Near letter Quality(NLQ)
answer

The top print quality of a dot matrix printer is referred to as:
question

Thermal bubble and piezoelectric bubble.
answer

The way ink is forced through inkjet printers falls into 2 categories:
question

Piezoelectric technology:
answer

Creates a bubble with a piezo crystal behind each nozzle.
question

Ink Cartridge
answer

The reservoir in which ink for the inkjet is held:
question

CYMK is:
answer

Cyan, yellow, magenta and black color cartridge.
question

Dithering is also known as:
answer

Producing shades of each color.
question

True.
answer

T or F: The print head of an inkjet is/is not part of the ink cartridge.
question

Serial to?
answer

SCSI connection type is a UNIQUE DEVICE ID
question

RGB
answer

Monitors use a color scheme called:
question

CYMK(Cyan, Yellow, magenta and Black)
answer

Printers use a color scheme called:
question

ESD
answer

When working with Injet printers, use +++ safe practices
question

Print Spool
answer

______ ______ is a temporary file on Windows where print jobs are collected before sending to printer device.
question

Selecting \”Start Printer after last page spooled\” in settings window.
answer

If users often print large documents with many graphics, you might be able to optimize performance by:
question

ASID
answer

When troubleshooting a printer, it’s best to apply the +++++++ troubleshooting method.
question

1) Acquire information by asking about symptoms
answer

ASID troubleshooting method means:
question

Electrophotographic process
answer

Laser Printers Produce images using:
question

electrostatic charges, toner and laser light.
answer

By combining ______ ______, _______, and ______ ______ in laser printers, high quality images are produced
question

1)Toner cartridge 2)Laser Scanning assembly 3)Power Supplies 4)Paper Control and tranport assembly 5)Fusing assembly 6) Electronic control package.
answer

The components in a laser printer include:
question

1)Laser 2) Mirror 3) Lens(es)
answer

The laser scanning assembly contains the following components:
question

electricity used by the +++ process. A ++++ is used to power components that don’t require +++++.
answer

HVPS converts ++++ into high-voltage High voltage Power Supply(HVPS) converts 120 volt, 60 Hz AC used by the EP PROCESS. A DCPS is used to power… that don’t require HIGH VOLTAGES
question

Toner, paper
answer

All Laser Printers use the same process to produce images. Using + and – electrostatic charges, a laser writes. Negatively charged ______ is attracted to the postively charged ________.
question

1)Parallel 2) SCSI 3) USB 4) Serial 5) IEEE 1394/Firewire 6) Wired or wireless Ethernet network connections.
answer

Most laser printers have 2 or more connection interfaces. These include:
question

Network Connection, Infrared and other wireless (such as bluetooth and 801.11)
answer

Other printer interfaces:
question

How individual pages within a multi-page document are printed when you print more than one copy. Entire copies are printed together.
answer

Uncollated means:
question

PCL and PostScript
answer

Two Common Langauges for printers are:
question

HP laser jet printers
answer

PCL is the printer control language for:
question

a page description langauge
answer

Postscript is:
question

Other types of printers include:
answer

Solid Ink Printers, Dye Sublimation printers, Thermal Printers and Plotters, Snapshot printers(there are more in the page)
question

300 to 600 , printhead
answer

There are usually between ______ and _____ separate nozzles on a ______
question

False. It’s a straight-through path.
answer

True or false: Some inkjet printers have a paper tray behind the printer on an uneven path.
question

True
answer

True or False: The print head moves across the page and prints columns of pixels
question

1) straight-through 2) Tray using S-curve or a U curve paper path.
answer

Name the 3 types of paper paths in an inkjet
question

voids the printer warranty.
answer

While you can purchase kits to refill the cartridges, this usually…
question

USB interfaces
answer

Most inkjet printers are connected by _______ ______ today.
question

parallel port interface.
answer

Even less likely you might encounter some Inkjet Printers with…
question

USB, Serial, Parallel, SCSI, IEEE 1394/firewire, and WiredORWireless Ethernet Connection(see folder for each)
answer

There are 6 types of ports and interfaces:
question

Solid ink printers
answer

these types of printers use wax.
question

They use sticks of wax that are melted to create the ink.
answer

How do solid ink printers work?
question

They don’t produce ozone AND the ink is non toxic AND the process doesn’t use excessive heat.
answer

Why are solid ink rpinters environmentally friendly?
question

3000
answer

The output for a solid ink printer lasts approx how many pages?
question

1500
answer

The output for an inkjet printer lasts approximately how many pages?
question

Dye Sublimation Printer
answer

This printer uses a dye on a ribbon or roll and is a solid
question

Dye Diffusion Thermal Process
answer

Dye Sublimation printers actually use a diffusion process called:
question

It \”strikes\” the paper.
answer

An Input Printer is called an Input Printer because:
question

Parallel
answer

Dot-Matrix Printers usually have more ++++ interfaces than anything.
question

Inket paper feels wet and can smudge if gets wet. It actually gets \”painted\” on by the ink.
answer

Some of the main differences between an inkjet and a laser printer are:
question

300 , 600, head, 300, 600
answer

Inkjet printers have between +++ and +++ separate nozzles on a print +++ corresponding to a +++ to +++ printer.
question

True
answer

True or false: Text output between an inkjet and laser are similar.
question

True
answer

True or false. The inkjet \”bleeds\” ink on the paper if it’s not the proper paper.
question

True.
answer

True or false. You can purchase waterproof ink for some inkjet printers
question

False. It’s more room.
answer

True or false. Straight-through paper paths occupy less room than S or U curve paper paths
question

Centronix parallel port.
answer

The main type of port used by a laser printer is a:
question

A hopper filled with toner.
answer

A toner cartridge contains:
question

A fine powder composed of plastic, iron and carbon particles.
answer

Toner is:
question

laser, mirror and lens(es).
answer

The laser scanning assembly contains the following components:
question

Laser
answer

This shines on the drum and creates an electrostatic image of what’s printed. Creates an area of negative charge on the positively charged drum
question

Mirror
answer

Reflects the laser beam in a laser printer.
question

Lens(es) — one or many
answer

Focuses the laser beam.
question

Charging roller/corona wire
answer

The High Voltage Power Supply(HVPS) applies a high voltage charge to the ++++ or in old printers, to the ++++
question

Fusing assembly
answer

The +++ is composed of rollers and a heating lamp. This applies heat and pressure to adhere the toner on the page
question

Electronic control package/printer control circuitry/main logic assembly
answer

The +++ is also known as the +++ or the +++. This component is responsible for communicating with the internal print memory, the control panel.
question

Electrophotograhic process
answer

What process is used by laser printers to produce images?
question

List the component of a toner cartridge;
answer

Hopper, EP drum, blade and corona charging assembly.
question

Laser, Mirror and Lens(es)
answer

List components of laser scanning assembly
question

True
answer

True or false? The HVPS converts 120V current into high-voltage electricity used by the EP process.
question

Pins are smaller and closer together.
answer

24 pin dot-matrix printers have better quality because:
question

9 or 24 pins.
answer

A dot-matrix printer uses a print head that usually contains :
question

Dot-Matrix Technology that pulls the paper through the printer. Uses a sprocket to mesh with holes in the continuous form paper.
answer

A tractor feed is:
question

Dot-Matrix paper that has holes that mesh with sprocket. The sprocket turns and pulls the paper through printer.
answer

Continuous Form Paper is:
question

You can print \”multipart forms\” with them
answer

Dot Matrix Printers still have their place in many companies because:
question

memory
answer

Dot-matrix printers rarely have any ++++ installed in them.
question

Serial or Parallel
answer

Dot-matrix printers usually have either ____ or ____ interface connections
question

50 to 60 microns
answer

Each nozzle on the inkjet printer is approximately ++++ to ++++ ++++ in diameter
question

Envelopes and other single sheet papers.
answer

Friction feed is usually used for:
question

Dot-Matrix technology which uses single sheets of paper similar to typewriter paper.
answer

Friction Feed is:
question

Inkjet Dispersion Printing Technology
answer

Inkjet Printers are also known as:
question

traction and friction
answer

Most dot matrix printers have the choice between +++ feed and +++ feed.
question

blinking lights.
answer

On dot matrix printers errors are usually shown by:
question

Daisy-wheel and Band Printers
answer

Other types of printers include ++++ and +++ printers
question

Enables you to switch between sheet-feed, single-paper and tractor-feed on a dot-matrix printer.
answer

Paper Park is:
question

Input/output tray / font cartridge slots / paper cutters
answer

Some other upgrades on a dot-matrix printer includes:
question

11-inch or 14-inch intervals
answer

The continuous form paper usually has perforations at:
question

Impact Printer.
answer

The mechanical means to press ink from a ribbon onto a page (using a dot matrix printer). This type of printer is called:
question

Near letter Quality(NLQ)
answer

The top print quality of a dot matrix printer is referred to as:
question

Thermal bubble and piezoelectric bubble.
answer

The way ink is forced through inkjet printers falls into 2 categories:
question

Piezoelectric technology
answer

Creates a bubble with a piezo crystal behind each nozzle.
question

Ink Cartridge
answer

The reservoir in which ink for the inkjet is held:
question

Cyan, yellow, magenta and black color cartridge.
answer

CYMK is:
question

Producing shades of each color.
answer

Dithering is also known as:
question

True.
answer

T or F:The print head of an inkjet is/is not part of the ink cartridge.
question

To configure a printer in Windows
answer

use the connection type to which the printer is connected:
question

True
answer

T or F:SCSI connection type is a UNIQUE DEVICE ID using a serial connection.
question

RGB
answer

Monitors use a color scheme called:
question

CYMK(Cyan, Yellow, magenta and Black)
answer

Printers use a color scheme called:
question

ESD
answer

When working with Injet printers use +++ safe practices:
question

a temporary file on Windows where print jobs are collected before sending to printer device.
answer

The Print Spool is:
question

True
answer

t or F: If users often print large documents with many graphics you might be able to optimize performance by:,Selecting \”Start Printer after last page spooled\” in settings window.
question

ASID
answer

When troubleshooting a printer, it’s best to apply the +++++++ troubleshooting method
question

Acquire information by asking about symptoms
answer

ASID troubleshooting method means:
question

Electrophotographic process
answer

Laser Printers Produce images using:
question

electrostatic charges, toner and laser light.
answer

By combining _____ _______, _____, and ______ _____in laser printers, high quality images are produced,
question

1)Toner cartridge 2)Laser Scanning assembly 3)Power Supplies 4)Paper Control and tranport assembly 5)Fusing assembly 6) Electronic control package.
answer

The components in a laser printer include:
question

1)Laser 2) Mirror 3) Lens(es)
answer

The laser scanning assembly contains the following components:
question

High voltage Power Supply(HVPS) converts 120 volt, 60 Hz AC used by the EP PROCESS. A DCPS is used to power… that don’t require HIGH VOLTAGES
answer

HVPS converts ++++ into high-voltage electricity used by the +++ process. A ++++ is used to power components that don’t require +++++.
question

a laserNegatively charged +++ is attracted to the postively charged +++.,Toner and paper
answer

All Laser Printers use the same process to produce images. Using + and – electrostatic charges
question

Parallel,SCSI,USB,Serial,IEEE 1394/Firewire,Wired or wireless Ethernet network connections.
answer

Most laser printers have 2 or more connection(name 7) interfaces. These include:
question

Network Connection, Infrared and other wireless (such as bluetooth and 801.11)
answer

Other printer interfaces:
question

Uncollated
answer

_____ is how individual pages within a multi-page document are printed when you print more than one copy. Entire copies are printed together.
question

PCL and PostScript
answer

Two Common Langauges for printers are:
question

HP laser jet printers
answer

PCL is the printer control language for:
question

a page description langauge
answer

Postscript is:
question

Solid Ink Printers, Dye Sublimation printers, Thermal Printers and Plotters, Snapshot printers(there are more in the page)
answer

Other types of printers include:
question

true
answer

True or false? laser printers combine electrostatic charges toner, and laser light to produce high-quality images one page at a time.
question

300 to 600 , printhead
answer

There are usually between ____and ____ separate nozzles on a ____.
question

True or false: Some inkjet printers have a paper tray behind the printer on an uneven path.
answer

False. It’s a straight-through path.
question

True
answer

True or False: The print head moves across the page and prints columns of pixels
question

1) straight-through 2) Tray using S-curve or a U curve paper path.
answer

Name the 3 types of paper paths in an inkjet
question

voids the printer warranty.
answer

While you can purchase kits to refill the cartridges this usually…,
question

USB interfaces
answer

Most inkjet printeres are connected by ++++ ++++ today.
question

USB, Serial, Parallel, SCSI, IEEE 1394/firewire, and WiredORWireless Ethernet Connection(see folder for each)
answer

There are 6 types of ports and interfaces:
question

Solid ink printers
answer

These types of printers use wax.
question

They use sticks of wax that are melted to create the ink.
answer

How do solid ink printers work?
question

They don’t produce ozone AND the ink is non toxic AND the process doesn’t use excessive heat.
answer

Why are solid ink printers environmentally friendly?
question

3000
answer

The output for a solid ink printer lasts approx how many pages?
question

1500
answer

The output for an inkjet printer lasts approx how many pages?:
question

Dye Sublimation Printer
answer

This printer uses a dye on a ribbon or roll and is a solid
question

Dye Diffusion Thermal Process
answer

Dye Sublimation printers actually use a diffusion process called:
question

It \”strikes\” the paper.
answer

An Input Printer is called an Input Printer because:
question

Parallel
answer

Dot-Matrix Printers usually have more ++++ interfaces than anything.
question

Some of the main differences between an inkjet and a laser printer are:
answer

Inket paper feels wet and can smudge if gets wet. It actually gets \”painted\” on by the ink.
question

300 , 600, head, 300, 600
answer

Inkjet printers have between +++ and +++ separate nozzles on a print +++ corresponding to a +++ to +++ printer.
question

True
answer

True or false: Text output between an inkjet and laser are similar.
question

True
answer

True or false. The inkjet \”bleeds\” ink on the paper if it’s not the proper paper.
question

True
answer

True or false. You can purchase waterproof ink for some inkjet printers
question

False. It’s more room.
answer

True or false. Straight-through paper paths occupy less room than S or U curve paper paths
question

Centronix parallel port.
answer

The main type of port used by a laser printer is a:
question

A hopper filled with toner.
answer

A toner cartridge contains:
question

A fine powder composed of plastic, iron and carbon particles.
answer

Toner is:
question

laser, mirror and lens(es).
answer

The laser scanning assembly contains the following components:
question

Laser
answer

This shines on the drum and creates an electrostatic image of what’s printed. Creates an area of negative charge on the positively charged drum
question

Mirror
answer

Reflects the laser beam in a laser printer.
question

Lens(es) — one or many
answer

Focuses the laser beam.
question

Charging roller/corona wire
answer

The High Voltage Power Supply(HVPS) applies a high voltage charge to the _____ and _____ or in old printers
question

Fusing assembly
answer

The +++ is composed of rollers and a heating lamp. This applies heat and pressure to adhere the toner on the page
question

The +++ is also known as the +++ or the +++. This component is responsible for communicating with the internal print memory
answer

the control panel.,Electronic control package/printer control circuitry/main logic assembly The +++ is also known as the +++ or the +++. This component is responsible for communicating with the internal print memory
question

Electrophotograhic process
answer

What process is used by laser printers to produce images?
question

Hopper, EP drum, blade and corona charging assembly.
answer

List the component of a toner cartridge;
question

Laser, Mirror and Lens(es)
answer

List components of laser scanning assembly
question

True
answer

True or false? The HVPS converts 120V current into high-voltage electricity used by the EP process.
question

Typewriter Output
answer

What’s the print quality of dot-matrix printers compared to?
question

Typewriter Output
answer

What’s the print quality of dot-matrix printers compared to? A)Darkroom photographs B)laser printer output C)Thermal printer output D)Typewriter output
question

9,24
answer

How many pins does the print head of a dot matrix printer contain?(2)
question

9,24
answer

How many pins does the print head of a dot matrix printer contain? A)6 B)9 C)18 D)24 E)36
question

Daisy
answer

A _____-wheel printer is an impact printer that could produce letters using only the font that was on the wheel installed in the printer.
question

Daisy
answer

A _____-wheel printer is an impact printer that could produce letters using only the font that was on the wheel installed in the printer. A)Daisy B)Stamp C)Punch D)none of the above
question

Piezoelectric bubble
answer

Which printing technology uses an electric current sent to a crystal, which causes it to vibrate and release ink onto the paper? A)Inkjet B)Laser C)Piezoelectric bubble D)Thermal bubble
question

Piezoelectric bubble
answer

Which printing technology uses an electric current sent to a crystal, which causes it to vibrate and release ink onto the paper?
question

True
answer

T or F: The print head for inkjet printers is usually part of the ink cartridge
question

Darkroom photographs, laser printer output
answer

What’s inkjet output quality compared to? [choose all] A) Darkroom photographs B)Laser printer output C)Thermal printer output D)Typewriter output
question

vertical
answer

A(n) _______ paper path stores paper in a tray below and in front of the printer, and the printer pulls the paper up through the rollers and under the print head.
question

vertical
answer

A(n) _______ paper path stores paper in a tray below and in front of the printer, and the printer pulls the paper up through the rollers and under the print head. A)Curved B)Vertical C)Horizontal D)Diagonal
question

True
answer

T or F: Laser printers combine electrostatic charges, toner, and laser light to produce high quality images one page at a time.
question

Developing
answer

What is the laser printing step in which \”areas of the drum that were written to by the laser attract toner\”?
question

Developing
answer

What is the laser printing step in which \”areas of the drum that were written to by the laser attract toner\”? A)Exposing B)Fusing C)Developing D)Transferring
question

Fusing assembly
answer

Which laser printer component is made up of rollers and a heating lamp?
question

Fusing assembly
answer

Which laser printer component is made up of rollers and a heating lamp? A)Electronic Control package B)Fusing Assembly C)Transfer Corona Assembly D)Toner Cartridge
question

Lens
answer

Which laser printer component is used to focus the laser beam?
question

Lens
answer

Which laser printer component is used to focus the laser beam? A)Corona wire B)HVPS C)Mirror D)Lens
question

False
answer

T or F: Solid ink printers need the ink changed about every 500 pages
question

Thermal Autochrome
answer

Which thermal printer uses paper with colors embedded in it?
question

Thermal Autochrome
answer

Which thermal printer uses paper with colors embedded in it? A)Direct thermal B)Thermal Autochrome C)Thermal wax transfer D)Dye sub
question

Printer
answer

Which process sends the job to the printer?
question

Printer
answer

Which process sends the job to the printer? A)Client B)Printer C)Spooler
question

False
answer

T or F: In order to install a printer, you need the manufacturer’s disc that came with the printer.
question

Paper park
answer

For dot-matrix printers, what is the option that allows you to switch between sheet-feed, single-page paper and tractor feed paper without having to unload either from the printer?
question

Paper Park
answer

For dot-matrix printers, what is the option that allows you to switch between sheet-feed, single-page paper and tractor feed paper without having to unload either from the printer? A)Additional paper trays B)Auto-duplexers C)Offset stacker D)Paper park
question

Auto-duplexers
answer

For inkjet printers, what is the option that allows printing on both sides of a single sheet of paper?
question

Auto-duplexers
answer

For inkjet printers, what is the option that allows printing on both sides of a single sheet of paper? A)Additional paper trays B)Auto-duplexers C)Offset stacker D)Paper park
question

False
answer

T or F: Inkjet printers can’t print postscript.
question

Spool
answer

If you have users who print large documents with many graphics, you can optimize performance by configuring the printer _____ setting.
question

Spool
answer

If you have users who print large documents with many graphics, you can optimize performance by configuring the printer _____ setting. A)Cartridge B)Spool C)ink D)all of the above
question

Recalibrate the printer
answer

After you install a new inkjet cartridge, you should do what?
question

Recalibrate the printer
answer

After you install a new inkjet cartridge, you should do what? A)Clean out the airflow ducts B)Clean the print nozzles C)Print a test page D)Recalibrate the printer
question

True
answer

T/F: inkjet printers do not need as much maintenance as laser printers
question

Statement
answer

Statement:The accumulation of dust can result in: Stray marks on the paper if the dust gets caught in the print cartridge. Overheating of elements if dust blocks airflow
question

dry cloth
answer

You can use a ____ _____ to remove dust or paper dander in an inkjet printer.
question

damp cloth
answer

Clean the outside of inkjet printer with a ____ ____
question

true
answer

T/F: After installing the maintenance kit in a laser printer, you may have to reset the page count.
question

Cold water, soap hot water
answer

If you get toner on your hands, use ____ _____ and _____ to clean it. Do not use ____ _____.
question

toner-certified vacuum Extension magnet brush
answer

Which of these can you use to remove toner?[Choose all] A)toner-certified vacuum B)Extension magnet brush C)Wet cloth D)All E)none
question

Soft-dry cloth mild glass cleaner
answer

When cleaning printer glass use: A)Soft-dry cloth B)mild glass cleaner C)vacuum D)All of the above
question

Scan a test page
answer

What’s the first thing you do after you clean a scanner’s glass?
question

Restart the application files from the same application. another application Web site Test the printer
answer

To troubleshoot a failed print job from an application, the first thing to do is to: The second thing to do is to try printing other: The third thing to do is try printing from The fourth thing to do is use the manufacturer’s Lastly,
question

OS, drivers, connection
answer

After test printing a page, if problem persists, you need to troubleshoot the ____ _____ and then the ______ and then the _______
question

TCP/IP, cable, print
answer

To troubleshoot a network print connection, use _____ to verify the computer is connected to the network. To test a local connection, verify the ______ is secure at both ends and then try to ______ a page
question

Application and printer settings Adjust settings to lighten text
answer

Dark Images Cause: Solution:
question

Low toner – shake cartridge, Laser failing-test/replace laser assembly Incorrect paper-correct paper type
answer

Light or weak solutions Cause: Solutions
question

drum defect- clean or replace drum registration rollers- clear or replace debris on heated fusing roller-unplug printer, cool, clean roller
answer

Repetitive image defects Cause Solutions
question

All of the above
answer

Ghosting can be caused by:[Choose all] A)Residual toner on drum B)Drum not discharged properly C)Primary corona not putting conditioning charge on drum D)All of the above
question

All of the above
answer

Smearing can be caused by[Choose all] A)Dirty/worn registration rollers B)Dirty/worn registration registration assembly C)Dirt or debris on polygon mirror D)Damp or moist paper E)Incorrect paper F)Fuser not a correct temperature G)All of the above
question

All of the above
answer

Vertical or horizontal black or white lines can be caused by:[Choose all] A)Misaligned beam detector B)Dirty transfer corona C)Blocked laser beam D)Failed beam sensor E)Debris in toner cartridge F)All of the above
question

All of the above
answer

Black or blank pages are caused by:[Choose all] A)Damaged primary corona B)Faulty drum C)Defective logic board D)Defective toner cartridge E) All of the above
question

All of the above
answer

You will want to isolate the problem of printers and scanners and multifunction devices to one of the following areas: A)Application B)Operating System and drivers C)The connection D)The device E)All of the above
question

carriage lock
answer

If the scanner is receiving power and is recognized by windows but won’t actually scan an image, the problem could be with the _____ ____ which prevents mechanism the scanner from being damaged.
question

All of the above
answer

If a scanner has a dark image, the issue could be: A)Scan lamp not working B)Glass contamination C)incorrect scanner settings D)All of the above
question

Scan lamp not working Glass contamination
answer

If a scanner has light or weak images, the issue could be: A)Scan lamp not working B)Glass contamination C)None of the above
question

Glass contamination
answer

If a scanner experiences banding, vertical or horizontal lines, the issue could be:
question

Dirty lens CCD
answer

If the scanner experiences out of focus images, the issue could be:[Choose all] A)Dirty lens B)CCD(charge-coupled device) C)Glass contamination
question

improper alignment defective rollers
answer

If the scanner experiences shadows, the issue could be:[choose all] A)improper alignment B)defective rollers C)Glass contamination D)All of the above E)None of the above

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