Business Comm. Test 3 – Flashcards

Which of the following is a useful guideline for preparing effective surveys?

What is the purpose of business reports?

Select the most accurate statement about sources found on the Web.

You are reading an article in The Wall Street Journal that discusses the research findings of a Centers for Disease Control study on workplace hazards. This newspaper article is an example of primary data.

The more direct quotes you use in a business report, the more professional and credible it will seem.

An individual who is caught plagiarizing or using another's words or ideas without giving proper credit faces the possibility of losing his or her job.

Google, Bing, Yahoo Search, and Ask are examples of

You must write a business report for a client and want to use a formal writing style. Which of the following should you do?

Which of the following reports would most likely be written using a formal writing style?

Table 4 shows that three fourths of the respondents oppose the proposed tax is an effective reference to a visual aid in a report.

A collection of information stored electronically so that it can be accessed and search by computer or mobile electronic device is a

Dylan is anticipating the audience for a report he is writing. What question should he ask during this stage of the writing process?

Based on their function, most business reports fall into two broad categories: informational or analytical.

Which of the following statements would need to be documented in a report?

Virginia has a large amount of quantitative data made up of exact figures to present in a report. Virginia should present this data using a(n)

Forms and templates are useful for presenting repetitive data, such as monthly sales reports, performance appraisals, merchandise inventories, and personnel and financial reports.

What is the least accurate statement about infographics?

Research reports prepared by consultants for their clients tend to be rather formal.

What type of data result from reading what others have experienced or observed and written down?

An example of a simple statement of purpose for a business report might be To recommend a new procedure for preparing quarterly financial statements.

A report that provides data or findings, analyses, and conclusions is a(n) ____________ report.

Nadia is conducting research on the use of social networking sites by observing how her coworkers use these tools in the workplace. What type of data is she collecting?

A good work plan for a business research project includes

Properly documenting data presented in a research report strengthens your argument.

You should begin nearly every business report assignment by

Which of the following is an effective statement of purpose for an informational report?

In a business report, graphics can be used to clarify data, to make numeric data meaningful, to create visual interest, and to make information easier to remember.

Which of the following reports would most likely be written using an informal writing style?

ABI/INFORM Complete, Business Source Premier, JSTOR Business, Factiva, and LexisNexis Academic are

Which of the following statements about business reports is most accurate?

Yes-no questions produce the best results in an interview with an expert.

Are you in favor of banning texting while driving to save lives? is an example of a leading question.

Which of the following is an example of a digital report?

An expanded statement of purpose includes three additional factors: the scope, significance, and limitations of the report.

When the conclusions and recommendations, appear at the end of the report, the organizational strategy is

The smaller an organization is, the more vital the exchange and flow of information becomes.

The best choice for showing changes in a company's monthly sales for Fiscal Year 2014 is a(n)

Determine the mean of the numbers 30, 25, 25, 45, and 70.

Mary Anne conducted research about ways to recruit high-quality job applicants and has developed a list of possible techniques. She has ranked these techniques and will present them in a report listed from most important reason to least important. What organizational method is Mary Anne using?

Which of the following is a conclusion?

When is the best time to write the introduction to a business report?

What is the primary difference between informational and analytical reports?

Conclusions and recommendations serve the same purpose.

Which of the following is an analytical report?

Angelina is writing a report to her supervisor about implementing a new employee orientation process. Her supervisor is highly supportive of the idea and wants to learn the details quickly. What organizational style should Angelina use for her report?

A report that compares the services offered by three wireless companies should be organized by

Background, Findings, Staffing, and Budget are examples of

Which of the following transitional expressions can be used to contrast ideas?

Rachel is writing a report in which she will recommend a new procedure for processing payroll. This is an example of an analytical report.

Informational reports should be organized using which of the following patterns?

Informational and analytical reports differ mainly in that analytical reports emphasize facts while informational reports emphasize reasoning and conclusions.

Enrico must recommend to his reluctant boss that the company allow employees to work a compressed workweek. Enrico's justification/recommendation report on this sensitive topic should be organized directly.

Determine the mode of the numbers 30, 25, 25, 45, and 70.

The most widely read portions of a report are generally the sections devoted to

The headings Implementing Security Measures, Communicating With Employees, and Organizing Teams are grammaticaly balanced.

A report comparing four resort facilities being considered for a firm's annual retreat would be most effective if organized by criteria.

The range for daily sales for the week, $89,000, $75,000, $98,000, $66,000, and $99,000, is

The conclusions and recommendations sections of a report are the most widely read parts of a business report.

Travis is writing a short report to let his client know the status of the client's project. Travis is writing a progress report.

The mode of the numbers 15, 40, 40, 25, 58, 62, and 30 is 40.

Analytical reports should always be prepared using an indirect organizational pattern.

Which statement about conclusions is least accurate?

Which of the following is not one of the three Ms that measure central tendency?

An informational report presenting quarterly sales data for a clothing boutique's four branches would most likely be organized by

Matt is preparing headings for a report he is writing. What is the best advice you can give him as he creates his headings?

Danielle will be preparing several business reports and has asked for your advice about designing the reports professionally. What is the best advice you can give her?

The conclusions of a report

To be effective, conclusions should be as subjective as possible.

Agendas, minutes of meetings, progress reports, and procedures are usually organized by importance.

Investigative reports should generally offer a writer's interpretation or recommendations about a specific situation.

Select the most accurate statement about organizing report data.

The direct pattern of organization is appropriate for reports whose audience

When people say average, they usually intend to indicate the __________, or arithmetic average

Which of the following components is typically included in a formal report but is optional in an informal report?

Formal business reports are read by only the highest levels of management.

Which of the following appears in the market analysis section of a business plan?

The longest and most substantive section of a formal business report is the

The funds obtained through a grant proposal must be repaid.

Which of the following statements about business plans is least accurate?

Lydia's report contains sensitive topics that may upset her readers. What type of heading should she use in her formal business report?

In a formal report, the letter or memo of transmittal usually

Which part of a formal business report contains the report title, the name of the person receiving the report, the author's name, and the date of submission?

Which statement does not describe the body of a formal business report?

Jill wants to write a persuasive business plan. What government agency will give her the most useful advice for writing the plan?

For best results, proofread the final copy of your report three times.

As long as you have at least one table or figure in your proposal, a list of figures is required.

What is the most accurate statement about the title page of a formal report?

In an introduction to a formal report, what section identifies who commissioned the report?

Skilled grant proposal writers are highly in demand today.

The staffing section of an informal proposal may

If you are writing a solicited proposal, your goal in the background section is to convince the reader that a problem exists.

Which of the following statements would not be appropriate for a letter or memo of transmittal?

Preparing for a Successful Product Launch is an example of a(n)

Which of the following statements about formal business reports is least accurate?

A grant proposal includes

The introduction to a proposal typically

Which of the following would not appear in the operations and management section of a business plan?

The same information may be included in the letter of transmittal, executive summary, and introduction of a formal business report.

During his presentation Michael said, Let me now review the two possible solutions we've discussed so far. He has used a verbal signpost to help his audience recognize the organization of and key points in his presentation.

Elliott will be giving a PowerPoint presentation in a lightened room. He should use light text on a dark background.

To help the audience comprehend and retain what you have to say, repeat your main points in the introduction, body, and conclusion of an oral presentation.

Probably the most effective way to reduce stage fright is wearing a professional business suit while presenting.

An oral presentation that incorporates visual aids is more likely to be understood and retained than one lacking visual enhancement.

Before making a call, be prepared to leave a message on voice mail.

Monica is designing a PowerPoint presentation. She should try to fit as much text as possible on each slide to keep her slide show as short as possible.

When preparing to work on a project, teams should name a meeting leader to plan and conduct meetings, a recorder to keep a record of group decisions, and an evaluator to determine whether the group is on target and meeting its goals.

As a courtesy to her intercultural audience, Sabrina should speak slowly, use simple English and short sentences, and avoid jargon and clichés.

Doug wants to give the most impressive and effective presentation possible to his company's board of directors. He should memorize his entire presentation.

In the introduction to her presentation about financial statement analysis, Christina is telling the audience about how many years she has working in the accounting industry. She is doing this to build credibility.

When speaking to an intercultural audience, smile, laugh, and tell jokes as much as possible to get your audience to feel comfortable.

Because smartphones are so widely used in business, it is acceptable to check messages and text during meetings.

When making business telephone calls, you do not need to smile because the other person can't see you.

Team members should do everything possible to avoid conflict while working on team-based written and oral presentations.

Presentations designed using Prezi are similar to those designed using PowerPoint or SlideRocket because all three programs are used to create slides.

E-mail has made the telephone obsolete for business communication.

In the conclusion of the oral presentation, skilled speakers leave the audience with a specific and noteworthy take-away.

How you look, how you move, and how you speak can make or break your presentation.

Our new CEO acts like the coach of a football team is an example of a simile.

Speakers can make up for thin content in their presentation narrative by designing impressive PowerPoint slides or Prezi canvases.

Usually the best time to distribute handouts to an audience is at the beginning of the presentation so that the audience refers to them during the presentation.

Your oral presentation to the board of directors will outline the advantages and disadvantages of merging with another company. The problem-solution organizational plan would probably be best for this topic.

Marissa is nervous about giving a presentation to the board of directors. She should read her presentation to the audience to make sure she doesn't leave out anything.

The most important part of your preparation for an oral presentation is deciding what to wear so that you will look professional and credible.

Speaking skills often play an important role in a successful career.

When preparing a slide deck presentation, apply the 10/20/30 rule and the 6-x-6 rule.

Logan plans to ask for audience questions at the end of his presentation. If he thinks the audience might not have heard a question, he should ask the audience member to repeat it more loudly.

Only inexperienced speakers suffer from stage fright.