Business Chapter 10 Part 1 – Flashcards

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question
What is another name given to human resource managers?
answer
personnel managers
question
Which of the following outlines the duties of a job, its working conditions, and the tools, materials, and equipment used to perform it?
answer
job description
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Which of the following describes the skills, abilities, and qualifications required for a job?
answer
job specification
question
Which of the following contains information on each employee's education, skills, work experiences, and career aspirations?
answer
employee information system
question
Jean's paycheck is calculated from the number of hours worked during the week times her hourly rate. What type of system is used to pay Jean?
answer
wage
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Which of the following links salary increases to performance levels in nonsales jobs?
answer
merit salary systems
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Which plan refers to compensation other than wages and salaries and other incentives offered by a firm to its workers?
answer
benefits
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What is the name given to an employee who is hired on something other than a permanent or full-time basis?
answer
contingent worker
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What is the name given to a group of individuals, working together to achieve shared job-related goals such as higher pay, shorter working hours, greater benefits, or better working conditions?
answer
labor union
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What is the process of dealing with employees who are represented by a union?
answer
labor relations
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What is the process by which union leaders and managers negotiate common terms and conditions of employment for the workers represented by unions?
answer
collective bargaining
question
Which of the following occurs when union members agree not to buy the products of a targeted employer?
answer
boycott
question
What term describes the situation when workers perform jobs at a less efficient pace?
answer
slowdown
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If negotiations fail, what can a company choose to use to prevent union employees from coming to work?
answer
lockout
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What occurs when a neutral third party dictates a settlement between two sides that have agreed to submit to outside judgment?
answer
arbitration
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Which of the following is considered the starting point of effective human resource management?
answer
planning
question
What is the purpose of a skills inventory?
answer
to plan and identify people for transfer or promotion
question
Plants Galore is a business selling a range of indoor plants. In the past there has been a problem with plants being stolen by staff. Which of the following represents the biggest limitation in reference checks as a reliable way of assessing the value of prospective employees?
answer
Reference checks tend to only tap positive recommendations.
question
Which of the following types of training occurs while the employee is at his or her place of work?
answer
on-the-job training
question
Fletcher is meeting with each of his subordinates to discuss their performance over the past year. What process is he involved in?
answer
performance appraisal
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What is the total package that a firm offers employees in return for their labor?
answer
compensation system
question
What do top executives often receive as incentives?
answer
stock options
question
A Web design company, Gen Max, is expanding rapidly and needs to hire middle managers in a climate where first to market is an imperative. Which incentive plan for these employees would best help the firm achieve its first to market goal?
answer
variable pay
question
Which term refers to the situation in which middle managers are rewarded for especially productive output, such as for producing earnings that significantly exceed the cost of bonuses?
answer
pay for performance
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