Business 101 Chapter 15 Quiz Review – Flashcards
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Human Resource Management
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The management function focused on maximizing the effectiveness of the workforce by recruiting world-class talent, promoting career development, and determining workforce strategies to boost organizational effectiveness.
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Job Analysis
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The examination of specific tasks that are assigned to each position, independent of who might be holding the job at any specific time.
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Job Description
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An explanation of the responsibilities for a specific position.
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Job Specifications
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The specific qualifications necessary to hold a particular position.
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Internal Recruitment
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The process of seeking employees who are currently within the firm to fill open positions.
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External Recruitment
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The process of seeking new employees from outside the firm.
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Structured Interviews
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An interview approach that involves developing a list of questions beforehand and asking the same questions in the same order to each candidate.
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Probationary Period
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A specific time frame (typically three to six months) during which a new hire can prove his or her worth on the job before he or she becomes permanent.
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Contingent Workers
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Employees who do not expect regular, full-time jobs, including temporary full-time workers, independent contractors, and temporary agency or contract agency workers.
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Orientation
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The first step in the training and development process, designed to introduce employees to the company culture and provide key administrative information.
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On-The-Job Training
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A training approach that requires employees to simply begin their jobs--sometimes guided by more experienced employees-- and to learn as they go.
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Apprenticeships
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Structured training programs that mandate that each beginner serve as an assistant to a fully trained worker before gaining full credentials to work in the field.
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Management Development
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Programs to help current and potential executives develop the skills they need to move into leadership positions.
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Performance Appraisal
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A formal feedback process that requires managers to give their subordinates feedback on a one-to-one basis, typically by comparing actual results to expected results.
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Compensation
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The combinations of pay and benefits that employees receive in exchange for their work.
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Wages
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The pay that employees receive in exchange for the number of hours or days that they work.
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Salaries
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The pay that employees receive over a fixed period, most often weekly or monthly.
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Benefits
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Non-cash compensation, including programs such as health insurance, vacation, and childcare.
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Cafeteria-style Benefits
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An approach to employee benefits that gives all employees a set dollar amount that they must spend on company benefits, allocated however they wish within broad limitations.
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Flextime
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A scheduling option that allows workers to choose when they start and finish their workdays, as long as they complete the required number of hours.
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Compressed Workweek
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A version of flextime scheduling that allows employees to work a full-time number of hours in less than the standard workweek.
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Telecommuting
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Working remotely-- most often from home-- and connecting to the office via phone lines, fax machines, or broadband networks.
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Civil Rights Act of 1964
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Federal legislation that prohibits discrimination in hiring, firing, compensation, apprenticeships, training, terms, conditions, or privileges of employment based on race, color, religion, sex, or national origin.
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Title VII
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A portion of the Civil Rights Act of 1964 that prohibits discrimination in hiring, firing, compensation, apprenticeships, training, terms, conditions, or privileges of employment based on race, color, religion, sex, or national origin for employers with 15 or more workers.
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Equal Employment Opportunity Commission (EEOC)
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A federal agency designed to regulate and enforce the provisions of Title VII.
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Affirmative Action
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Policies meant to increase employment and educational opportunities for minority groups-- especially groups defined by race, ethnicity, or gender.
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Sexual Harassment
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Workplace discrimination against a person based on his or her gender.
