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planning, drafting, revising, formatting, proofreading.

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After analyzing your audience, the correct sequence of the writing process would be

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your skill as a writer.

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All of the following influence the amount of time you devote to each step in the writing process except

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What are the demographics of this audience?

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Ask all of the following questions when performing an audience analysis except:

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whether jargon is acceptable.

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A decision about content and writing style is based on all of the following except

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defines the specific information you can offer as persuasive evidence.

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In contrast to a message's general purpose, the specific purpose

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The secondary audience approves or rejects the request presented in your message.

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Which statement about primary and secondary audiences is not correct?

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decide on the purpose that suits each reader.

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When you analyze your audience, you

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If the reader is likely to oppose your ideas, supply additional evidence and supporting facts.

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Which statement about analyzing the audience reaction is correct?

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ethos

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Which persuasion appeal is based on the reader's perception of the writer's credibility?

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pathos

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The message, "To protect your most precious belongings, install Secure-All dead bolt locks," uses what type of appeal?

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logical appeal based on fact

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Which form of persuasion is usually used in business communication?

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positive

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Use the direct approach with the audience if the initial reaction is likely to be

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avoid mentioning anticipated objections.

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Suggestions for handling an anticipated negative response include all except

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chaos

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Which is not one of Aristotle's three sources of persuasion?

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analyzing the audience.

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Planning includes all of the following except

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analyzing the primary audience

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Which component of the writing process serves as a yardstick for determining whether your message is successful?

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to describe the benefits of the new insurance plan.

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An example of a general purpose is

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Start writing immediately and decide about content as you write.

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Which of the following statements about content is not correct?

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Strive for quantity of ideas, not quality of ideas.

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Which of the following correctly describes the use of brainstorming?

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matching the order to anticipated audience response

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Which step is not a part of the organization process?

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negative.

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Use an indirect approach of presenting information if the reaction expected

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the attention you gave to the planning stage.

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Your success in the draft stage depends on

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Messages should be drafted during brainstorming sessions.

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Identify the correct statement about drafting.

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producing too many ideas through brainstorming

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Which of the following does not cause writer's block?

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Writing is craft. Rewriting is art.

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All of the following about drafting a report are true except:

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select an environment in which you can concentrate.

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An effective strategy for treating writer's block is to

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writing continuously for several minutes without stopping.

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When you use free writing, you are

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sharpen and focus your ideas as you say them.

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Thinking out loud can help you get through writer's block because you can

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Wait to revise the message so you have some distance and can detect any weaknesses in logic.

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Which statement about revising is correct?

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content, style, and correctness.

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When you modify a document to increase its effectiveness, you revise it for

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correcting punctuation errors.

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Revising for content includes all of the following except

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checking the rhythm and flow of the sentences.

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Revising for style means

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content, style, correctness.

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Writers typically revise in the following order:

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correcting errors in spelling, punctuation, and grammar.

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Editing is the process of

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You will be more efficient if you use the same format every time you write the same type of document.

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Identify the correct statement regarding formatting.

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an inside address.

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When formatting an e-mail message, do not include

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use word processing programs to set margins and make other decisions during planning or drafting.

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Because of technology, formatting is changing as writers

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memos sent to readers inside your organization.

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In most cases, you will use the same formatting for all

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readers will be distracted if information is not where they expect it to be.

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One good reason to format documents according to accepted conventions is that

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You want to avoid sending a negative nonverbal message about you as the writer.

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Which of the following is not a reason to proofread every document you write?

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There are universally accepted formats for business documents.

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Which of the following is not true?

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secondary errors.

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When you proofread a document, you are looking for all of the following except

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to determine if the document makes sense.

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You should proofread for content errors

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the use of direct or indirect organization.

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When checking for typographical errors, double-check all of the following except

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Look for grammar, spelling, and word usage errors.

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Which of the following is not something you do when proofreading for format errors?

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