BCOR 330 Exam #3 – Flashcards
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Which of the following describes distributed applications?
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They integrate isolated data created by information systems at the enterprise level into their inter-enterprise systems
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Which of the following is a problem with information silos?
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Isolated decisions
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A workgroup information system is an information system that __________________
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facilitates that activities of a group of people
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Which of the following processes applications across multiple computing devices
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distributed systems
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Which of the following is characteristic of an inter-enterprise information system?
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It can resolve problems of duplicated enterprise data
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The primary purpose of an enterprise resource planning (ERP) system is the ___________
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integration of functional systems within an organization
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Which of the following is not a characteristic of enterprise application integration (EAI)?
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It uses relationship management applications
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Which of the following is true of the characteristics of a workgroup information system?
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Workgroup information systems are typically used by 10-100 users
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Predesigned procedures for using software products are best described as _________
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inherent processes
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Which of the following integrates functional systems within an organization, allowing real-time updates globally whenever and wherever a transaction takes place?
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Enterprise resource planning (ERP) system
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Which of the following statements i true of enterprise application integration (EAI)?
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It enables existing applications to communicate and share data
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Isolated data created by information systems at the enterprise level are being integrated into inter-enterprise systems using which of the following?
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Distributed systems
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Which of the following is a similarity between customer relationship management software and enterprise software?
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Both are business-process-driven software
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Which of the following is characteristic of an enterprise information system?
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It eliminates workgroup data duplication
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Information silos have _________ processes
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disjointed
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Which of the following best describes business process reengineering?
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It refers to the activities involved in altering and designing business processes to take advantage of new information systems
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Which of the following best defines triggers?
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Computer programs stored within the database that run to keep the database consistent when certain conditions arise
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Which of the following statements best describes inherent processes?
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Predesigned procedures for using software products
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Which of the following best describes enterprise resource planning (ERP) systems?
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Applications that integrate business activities across departmental boundaries
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Which of the following is a characteristic of a dynamic process?
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An adaptive process that change rapidly
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While implementing and upgrading enterprise information systems, expense and risk arise from one of four primary factors. Which of the following is a primary factor?
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Employee resistance
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Which of the following is true of business process reengineering?
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It is difficult, slow, and exceedingly expensive
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Process efficiency measures which of the following?
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The ratio of process outputs to inputs
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What is customer relationship management (CRM)?
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a suite of applications, a database, and a set of inherent processes for managing all the interactions with the customer, from lead generation to customer service
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Which definition best describes a distributed system?
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Applications that are processed and distributed across multiple computing devices
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Which of the following measures how well a process achieves an organizational strategy?
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process effectiveness
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Inter-enterprise processes _______________
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span two or more independent organizations
