BCIS Test 2 Study Notes – Flashcards
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What are the three primary models that a B2C can use to operate?
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Brick-and-mortar, click-and-mortar, virtual
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What statement below describes Web 3.0's feature that ensure the 'integration of legacy devices'?
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The ability to use current devices such as iPhone and laptops as credit cards or ticket
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What is software whose source code is available free for any third party to review and modify?
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Open Source
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What is a website or Web application that uses content from more than one source to create a completely new product or service?
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Mashup
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What is a locally stored URL, or the address of a file or Internet page saved as a shortcut?
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Website bookmark
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What do Netflix and Amazon use to drive their recommendation tools?
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User-generated content
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What is the most common form of collective intelligence found inside the organization?
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Knowledge management
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What converts an audio broadcast to a digital music player?
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Podcasting
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Which type of ebusiness model is Barnes & Noble using?
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Click-and-mortar
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What type of revenue generation model is Google using when it generates revenue by allowing advertisers to bid on common search terms?
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Adwords
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What is the Internet protocol Web browsers use to request and display Web pages using universal resource locators
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Hypertext transport protocol (HTTP)
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A social bookmarking site is dedicated to providing all of the following except _______.
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To reconnect with colleagues for business progress
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What is the type of knowledge that consists of anything that can be documented, archived, and codified, often with the help of a MIS department?
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Explicit knowledge
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Which of the following best describes Web 1.0?
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Static text-based information websites
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Which type of ebusiness model is Amazon using?
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Pure-play
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Which of the following demonstrates potential issues with Business 2.0 and information vandalism?
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Open source allows anyone to be able to edit, damage, or destroy content
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Which of the following represents the primary forms of ebusiness?
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Content providers, infomediaries, online marketplaces, portals, service providers, transaction brokers
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All of the following are forms of ebusiness except _____________.
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Subscription fee
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Internet marketers must develop ___________ to build strong relationships with customers to ensure loyalty.
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Consumer trust
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What is Mozilla Firefox?
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A competitor to Internet Explorer
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Which ebusiness tool increases the speed of business by allowing the transfer of documents with the same speed as the telephone?
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Email
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Many believe that U.S. tax policy should provide a level playing field for traditional retail businesses, mail order companies, and online merchants. What form of ebusiness challenge is this statement referring to?
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Adhering to taxation rules
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Which of the following best describes Web 2.0?
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Social media and user-generated Web content
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What caused Polaroid to go bankrupt?
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One-hour film processing and digital cameras stole its market share
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Many celebrities have jumped on the social media networks and made some major noise. The opening case study outlines all of the following celebrities engaging online except ______.
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Albert Einstein
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What is the ability to purchase goods and services through a wireless Internet-enabled device?
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Mobile business
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What are the four main types of ebusiness models?
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Business-to-business, business-to-consumer, consumer-to-business, and consumer-to-consumer
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How would a company like Flickr use social tagging on its website?
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By allowing users to upload images and tag the images with their own keywords
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Which of the following is challenge of sustaining technology?
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Provides a product that does not meet existing customer's future needs
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Many industries have been forced to change due to technology advances. Which of the below industries has felt the lowest amount of economic impact from ebusiness?
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Waste or recycling industry
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What is an online journal that allows users to post their own opinions, comments, graphics, and video?
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A Blog or Web log
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Universities were among some of the first users of the Internet. What was the Internet first called?
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ARPANET
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What is the practice of expanding your business and social contacts by constructing a personal network?
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Social networking
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Ben Schultz decides to purchase an iPad on eBay. After the transaction completes and the money is withdrawn from Ben's PayPal account the iPad never shows up and the email address of the seller bounces. What issue has Ben encountered?
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The physical separation of buyer and seller
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Which of the below statements is correct?
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Just putting up a website does not create an ebusiness
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What is the ability of an organization to tailor its products or services to the customers' specifications?
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Mass customization
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Which social media site works by allowing content to find the users, instead of the users having to search for the content?
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StumbleUpon
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What is the primary business advantage of using email?
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Providing the ability to inform and communicate with many people simultaneously, immediately, and with ease
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Which of the following is a challenge facing an ebusiness?
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Increasing liabilities
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Many websites use _______ to constantly feed news to consumers instead of having the consumer search for the news.
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RSS
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Which of the following terms implies that organizations that cannot adapt to the new demands placed on them for surviving in the information age are doomed to extinction?
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Digital Darwinism
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What does RSS stand for?
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Real Simple Syndication
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Which of the following is the example of consumer-to-government (C2G) highlighted in the figure extended ebusiness models?
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eGov.com
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What are websites that rely on user participation and user-contributed content, such as Facebook, LinkedIn, and YouTube
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Social media
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What is the ebusiness model that represents 80% of all online businesses and are typically more complex requiring greater security needs?
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Business-to-business
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When evaluating the business value of disintermediation the more ____________ that are cut from the distribution chain, the lower the product price.
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Intermediaries
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Which of the following began as an essential emergency military communications system operated by the U.S. Department of Defense (DARPA)?
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Internet
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Which of the following represents the connecting and communicating tools supporting and driving ebusiness?
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Email, instant messaging, podcasting, content management systems, and video and Web conferencing
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What is the set of ideas about how all information in a given context should be organized?
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Information architecture
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What is the practice of sending brief posts 140-200 characters to a personal blog either publicly or to a private group of subscribers
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Microblog
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M&M's offers people the opportunity to order the candy in special colors or with customized sayings. How would you classify M's ebusiness strategy?
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Mass customization
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What is information richness?
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Refers to the depth and breadth of details contained in a piece of textual, graphic, audio, or video information
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Unlike traditional HTML, which of the following lets writers communicate and readers respond on a regular basis through a simple online journal?
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Blog
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Susan teaches many individuals and business professionals how, why, and the benefits and challenges to using social media. Of the four ebusiness challenges which of the following is the most crucial challenge to consider before engaging in social media?
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Ensuring consumer protection
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What occurs when steps are added to the value chain as new players find ways to add value to the business process?
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Reintermediation
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What is the practice of buying a domain name and not using the Web page but waiting to profit from the trademark?
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Domain or cyber squatting
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An API is a set of routines, protocols, and tools for _____________.
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Building software applications
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Which of the following represents the categories for ebusiness models?
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B2B, B2C, C2C, C2B
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What is a plan that details how a company creates, delivers, and generates revenues on the Internet?
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Ebusiness model
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What occurs when a new radical form of business enters the market that reshapes the way companies and organizations behave?
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Paradigm shift
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What is Web content that is created and updated by many users for many users?
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User-contributed content
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Many industries have taken an active role in online business including the government. Which of the following is the term that describes the use of strategies and technologies to transform government by improving the delivery of services and enhancing the quality of interaction between the citizen-consumer within all the branches of government?
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EGovernment
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What occurs when a business sells directly to the customer online and cuts out the middle man?
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Disintermediation
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As a trainer for Exempla Healthcare, Tina is faced with many challenges to properly training her new hires. There are over 40 different locations where Exempla employees work across the Chicago metro area. Tina decides to implement some valuable ebusiness tools to help reduce traveling costs, increase speed, and provide flexibility for completing training sessions with all the new hires. Tina primarily uses PowerPoints and videos during her training modules. What is the most effective ebusiness tool for Tina to implement and accomplish all of her training goals?
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Webinar
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What measures the number of people a firm can communicate with all over the world?
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Information reach
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Which company is expecting to gain the majority of its returns on new investments?
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Dell Computer
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Using the collective power of a community to identify and classify content significantly _________ content categorization costs.
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Lowers
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What is one simplification that has occurred with Business 2.0?
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By improving access to information
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Which of the below statements is accurate when considering the ebusiness challenge of adhering to taxation rules?
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Some online companies have to charge sales tax
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What is the one of the most common forms of computer vulnerabilities that can cause massive computer damage?
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Virus
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Who are hackers with criminal intent?
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Crackers
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If an organization implemented only one policy, which one would it want to implement?
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Ethical computer use policy
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What is the software called that allows Internet advertisers to display advertisements without the consent of the computer user?
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Adware
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Which of the below represents the definition of information compliance?
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The act of conforming, acquiescing, or yielding information
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Which of the following occurs when organizations use software that filters content, such as email, to prevent the accidental or malicious transmission of unauthorized information?
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content filtering
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What sends massive amounts of email to a specific person or system that can cause that user's server to stop functioning?
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Mail bomb
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Which of the following is not considered a form of biometrics?
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password
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What is the identification of a user based on a physical characteristic, such as a fingerprint, iris, face, voice, or handwriting?
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biometrics
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Which of the below should be included in a company email privacy policy?
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all above
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A DDoS stands for one of the common forms of viruses, that attacks multiple computers to flood a website until it slows or crashes. What does DDoS stand for?
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Distributed denial-of-service attack
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What is a process by which a user misleads a system into granting unauthorized rights, usually for the purpose of compromising or destroying the system?
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Elevation of privilege
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Which of the following occurs when organizations use software that filters content, such as email, to prevent the accidental or malicious transmission of unauthorized information?
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