BA3350 Business Communication CH6 Quiz – Flashcards
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The less specific you are while writing your business messages, the greater the possibility that your readers will
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scan and skim your message.
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To ensure the completeness of a business message, one should
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be specific.
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Which of the following is the effect of using active voice while writing business messages?
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It emphasizes the business orientation of action
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Documents with a lot of text and not much white space
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make business texts look cluttered.
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When writers use long paragraphs in business messages, it
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shows disrespect for the reader's time.
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The use of uncommon words in a business message is most likely to
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make it more difficult for readers to interpret the message.
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Which of the following is most likely to have a negative impact on your readers' perceptions of your credibility
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being vague
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For business documents, which of the following guidelines helps improve the ease of reading?
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For complex messages, use headings.
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Which guideline for navigational design is most likely to improve the ease of reading for business messages?
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Use white space appropriately.
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To help business writers make their messages easier to read, they should
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use short sentences.
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Which of the following statements about business messages is true?
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Providing required information is essential because not providing enough information can leave your reader wondering how to respond.
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People are most likely to process the information in a message quickly when writers
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use action verbs.
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How does the use of figures of speech (such as idioms and metaphors) in business writing affect readers?
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It can confuse readers because they contain nonliteral meanings.
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Which of the following steps typically belongs to the reviewing process?
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proofreading the document
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Which of the following statements about navigational designs will help improve the ease of reading?
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Avoid formatting features that distract readers from the main message.
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In the context of the reviewing process, the "A" in the FAIR test stands for _____.
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access
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To keep their writing natural and engaging, business writers should avoid
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out-of-place words.
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Improving ease of reading with natural style requires that the writer
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use short and familiar words.
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Writers of business messages should avoid sentences that begin with "it is" or "there are" because they
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contain more words than necessary.
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The use of familiar words in business messages is most likely to
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help the readers to process the information easily.
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Typically, paragraphs in routine business messages have
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40-80 words.
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Which of the following is one of the advantages of using the FAIR test to review business documents?
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It helps ensure that there are no logical errors in the message.
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While conducting the FAIR test, which of the following questions will help you analyze whether your message demonstrates respect for the inherent worth of your audience?
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Have you shown that you value others?
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In the context of the reviewing process, the "F" in the FAIR test stands for _____.
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facts
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While conducting the FAIR test, which of the following questions will help you analyze the impact of your business message?
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Have you thought about how the message will affect stakeholders?
