BA105W Final - Flashcards | StudyHippo.com

Q: True

Everett\'s boss has asked him to research and to recommend a new insurance provider for employees\' health insurance. Everett should write an analytical report.

Q: line chart.

The best choice for showing changes in a company\'s monthly sales for Fiscal Year 2014 is a(n)

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Avoid including your own opinions and perceptions.

answer

You must write a business report for a client and want to use a formal writing style. Which of the following should you do?

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learn as much as possible about the forensic accounting field before conducting the interview.

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Tara, a student who is researching forensic accounting, is preparing to interview an experienced accountant. To conduct an effective interview, Tara should

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research databases.

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ABI/INFORM Complete, Business Source Premier, JSTOR Business, Factiva, and LexisNexis Academic are

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True

answer

The two most common citation formats are those presented by the Modern Language Association (MLA) and the American Psychological Association (APA).

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search tools.

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Google, Bing, Yahoo Search, and Ask are examples of

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manuscript format.

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Long formal reports are usually printed on plain paper in

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True

answer

Everett's boss has asked him to research and to recommend a new insurance provider for employees' health insurance. Everett should write an analytical report.

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When readers must be educated about the topic

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In which of the following situations should the indirect pattern of organization be used for a business report?

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line chart.

answer

The best choice for showing changes in a company's monthly sales for Fiscal Year 2014 is a(n)

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evaluating the available secondary data.

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You should begin nearly every business report assignment by

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Memo format

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Which of the following types of reports would not be sent to someone outside the organization?

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Books provide excellent historical, in-depth data.

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What is the most accurate statement about using books for business research?

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scope statement.

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The issues or elements to be investigated in a research project are defined in the

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factoring the problem.

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In planning his report, Byron breaks the major investigative problem into subproblems. This process is sometimes called

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involves restating an original passage in your own words and in your own style.

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Paraphrasing

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Secondary data

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What type of data result from reading what others have experienced or observed and written down?

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A research report about consumer trends written by a consultant for his client

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Which of the following reports would most likely be written using a formal writing style?

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significance.

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Heidi is writing a report about ways to reduce the time it takes to process a customer return and is determining why the topic is worth investigating at this time. Heidi is looking at the

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True

answer

To avoid charges of copyright infringement, assume that all intellectual property is copyrighted.

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letter format.

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Short (eight or fewer pages) informal reports addressed outside an organization are usually presented in

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True

answer

Properly documenting data presented in a research report strengthens your argument.

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All of these choices are reasons for documenting report data.

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Tracey will carefully document her sources in a report she must submit to her boss. Which of the following is a reason that Tracey should document her sources?

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understand the problem or assignment clearly.

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The first step in writing a report is to

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with all of these.

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Preparing a work plan for your report helps you

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Do you approve of a flat-rate income tax?

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The best question to include in a survey is

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Primary data

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Nadia is conducting research on the use of social networking sites by observing how her coworkers use these tools in the workplace. What type of data is she collecting?

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The accuracy of the website

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James is evaluating the information he found on a website before he includes it in an analytical report for a client. He asks, "Do the fact that are presented seem reliable?" What is James evaluating?

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indirect.

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When the conclusions and recommendations, appear at the end of the report, the organizational strategy is

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True

answer

Research reports prepared by consultants for their clients tend to be rather formal.

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True

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Brad started his report with a description of the problem. He followed this with his facts and findings. Finally, he ended his report with his conclusions and recommendations. Brad has used the indirect pattern to write his report.

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On May 6, 2010, the Dow Jones Industrial Average suffered a 998 point loss, which the media called the Flash Crash.

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Which of the following statements would need to be documented in a report?

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All of these choices are examples of digital reports.

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Which of the following is an example of a digital report?

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all of these choices.

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A good work plan for a business research project includes

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True

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Table 4 shows that three fourths of the respondents oppose the proposed tax is an effective reference to a visual aid in a report.

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All of these choices.

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Knowledgeable report writers use direct quotations to

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False

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You are reading an article in The Wall Street Journal that discusses the research findings of a Centers for Disease Control study on workplace hazards. This newspaper article is an example of primary data.

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Wikis, blogs, and discussion forum entries are short-lived and change constantly.

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Select the most accurate statement about sources found on the Web.

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True

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Forms and templates are useful for presenting repetitive data, such as monthly sales reports, performance appraisals, merchandise inventories, and personnel and financial reports (Read also when delivering a briefing volume and rate are classified)

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all of these.

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Reports written in a formal writing style tend to project

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True

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In a business report, graphics can be used to clarify data, to make numeric data meaningful, to create visual interest, and to make information easier to remember.

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True

answer

Formal experimentation produces data suggesting causes and effects.

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Amount of money paid to use the copyrighted information

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Courts of law use four factors as a test in deciding disputes over fair use of copyrighted material. Which of the following is not one of those factors?

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To inform the reader of the many different features offered on the Apple iPad

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Which of the following is an effective statement of purpose for an informational report?

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pie chart.

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Benjamin needs to illustrate the percentage each expense represents of total company expenses. His best choice is a(n)

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True

answer

Primary data can be generated through surveys, interviews, observation, and experimentation.

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surveys and interviews

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Sources of primary information include

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Use quotation marks to search for phrases.

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Which of the following is the best advice for searching the Web?

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include a reference to the graphic in the text.

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When incorporating a graphic in the body of your report, you should

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Use shorter sentences and familiar words.

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You are writing a short, routine report for your supervisor and want to use an informal writing style. Which of the following should you do?

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A summary report written to your supervisor about a conference you attended

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Which of the following reports would most likely be written using an informal writing style?

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True

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Are you in favor of banning texting while driving to save lives? is an example of a leading question.

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When readers are familiar with the topic

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In which of the following situations should the direct pattern of organization be used for a business report?

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analytical

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A report that provides data or findings, analyses, and conclusions is a(n) ____________ report.

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False

answer

Katherine wants to illustrate how her company's sales have increased over the past five years. She should use a pie chart to do this.

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False

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If readers are familiar with or supportive of the topic, the report should be organized indirectly.

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True

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An example of a simple statement of purpose for a business report might be To recommend a new procedure for preparing quarterly financial statements.

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informational

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A report that presents data without analysis or recommendations is a(n) ___________ report.

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The authority of the website

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Melinda is evaluating the information she found on a website before she includes it in a proposal she is writing. She asks, "Who publishes or sponsors this website?" What is Melinda evaluating?

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False

answer

The smaller an organization is, the more vital the exchange and flow of information becomes.

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False

answer

The more direct quotes you use in a business report, the more professional and credible it will seem.

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True

answer

Based on their function, most business reports fall into two broad categories: informational or analytical.

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False

answer

Yes-no questions produce the best results in an interview with an expert.

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A report showing how a company has complied with IRS regulations

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Which of the following reports is an example of an informational report?

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A report recommending one of four building alarm systems

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Which of the following reports is an example of an analytical report?

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Avoid leading or ambiguous questions.

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Which of the following is a useful guideline for preparing effective surveys?

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Dylan should ask all these questions about her audience.

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Dylan is anticipating the audience for a report he is writing. What question should he ask during this stage of the writing process?

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False

answer

Business researchers can safely assume that the great majority of Web sources are reliable.

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After checking several references, the company decided to hire the consulting firm of Anderson, Williams, and Pardee.

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Which of the following sentences uses the best writing style for a formal report?

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False

answer

Michelle attended a professional conference and must submit a report to her supervisor. She should write an analytical report.

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Do teachers deserve a 7 percent pay increase?

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Which of the following is an effective question to use in a survey?

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table

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Virginia has a large amount of quantitative data made up of exact figures to present in a report. Virginia should present this data using a(n)

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Ask for permission before using material he finds online.

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Blake wants to avoid copyright infringement for material he finds online. What should he do?

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True

answer

An individual who is caught plagiarizing or using another's words or ideas without giving proper credit faces the possibility of losing his or her job.

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False

answer

Nearly every research project should begin with a search of primary data.

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You need to determine the average time it takes your line employees to produce a single piece of furniture.

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Which of the following situations would most likely require observation or scientific experimentation?

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False

answer

As long as you put the research you find into your own words, you don't have to cite your source.

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True

answer

Transitional expressions such as moreover, therefore, however, to conclude, and for instance help report readers see the logical flow of ideas in a report.

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component.

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An informational report presenting quarterly sales data for a clothing boutique's four branches would most likely be organized by

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False

answer

Conclusions and recommendations serve the same purpose.

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True

answer

The median of the numbers 46, 20, 20, 50, and 24 is 24.

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Apparent correlations between two or more variables can stimulate investigation and present possible solutions to be explored.

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What is the most accurate statement about correlations?

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Donald gathers information on three mid-range American-made automobiles to compare price, fuel economy, maintenance, insurance rates, and resale value before selecting a car for the company's sales force.

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Which of the following situations would require a yardstick report?

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True

answer

Ataro writes several monthly reports condensing financial articles he reads online. These are examples of summary reports.

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False

answer

Informational and analytical reports differ mainly in that analytical reports emphasize facts while informational reports emphasize reasoning and conclusions.

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Informational reports emphasize facts, and analytical reports emphasize reasoning and conclusions.

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What is the primary difference between informational and analytical reports?

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False

answer

Capitalize all words in a heading, including articles, conjunctions, and short prepositions.

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functional headings.

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Background, Findings, Staffing, and Budget are examples of

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criteria.

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A report that compares the services offered by three wireless companies should be organized by

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True

answer

The conclusions and recommendations sections of a report are the most widely read parts of a business report.

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is eager to learn the results quickly.

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The direct pattern of organization is appropriate for reports whose audience

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A report to determine whether a company should provide an on-site gym for its employees

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Which of the following is an example of a feasibility report?

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False

answer

Agendas, minutes of meetings, progress reports, and procedures are usually organized by importance.

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False

answer

Investigative reports should generally offer a writer's interpretation or recommendations about a specific situation.

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Extend the campus café hours to meet the needs of evening students.

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Select the best wording for a recommendation.

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should analyze information logically and show how the data answer questions and solve problems.

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The conclusions of a report

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Grid

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Arianna has interviewed several of her colleagues to gather their ideas for improving productivity. She now has raw verbal data to analyze. What is the best tool to analyze raw verbal data?

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reports.

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Much of the information that allows decision makers to run their organizations effectively in the digital age comes to them in the form of

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conclusions and recommendations.

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The most widely read portions of a report are generally the sections devoted to

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Employees Show Support for Stock Options

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Which of the following is an example of a talking heading?

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False

answer

Another word for mode is "average."

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False

answer

Jody is writing a report to determine which of three cities should be the site for a new branch office. To select the new site, she is comparing labor costs, tax breaks, housing costs, and land availability in each city. Jody is most likely conducting a feasibility study.

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Direct pattern

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Angelina is writing a report to her supervisor about implementing a new employee orientation process. Her supervisor is highly supportive of the idea and wants to learn the details quickly. What organizational style should Angelina use for her report?

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Introduction/background, facts/findings, summary/conclusion

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Informational reports should be organized using which of the following patterns?

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decision matrix.

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Drake has been assigned the task of researching and recommending security systems for a new branch office. Some features are more important than others, and Drake wants to be able to assign relative weights to each feature to make sure that he makes the best decision. He should use a(n)

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Poorly organized reports lead to reader frustration.

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Select the most accurate statement about organizing report data.

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Accordingly, as a result, consequently, therefore

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Which of the following transitional expressions suggest cause and effect?

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find out whether the organization's money was well spent in funding the travel.

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The primary reason that management often requires trip, convention, and conference reports is to

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Sales, accounts payable, and personnel reports

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Which of the following are examples of periodic (activity) reports?

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30

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Determine the median of the numbers 30, 25, 25, 45, and 70.

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Recommendations should begin with an action verb.

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Which statement most accurately describes recommendations?

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True

answer

Report recommendations should use command language such as Begin using social media sites to market our products and services to communicate with customers.

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True

answer

Rachel is writing a report in which she will recommend a new procedure for processing payroll. This is an example of an analytical report.

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A report to determine whether a company should outsource its customer support function

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Which of the following is an analytical report?

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convention.

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Eric must submit a weekly sales data report that contains headings established by his supervisor. This recurring report is organized by

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False

answer

Analytical reports should always be prepared using an indirect organizational pattern.

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conclusions

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Knowledgeable readers go straight to the _____________ to see what the report writer thinks the data mean. Because this section summarizes and explains the findings, it represents the heart of a report.

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Indirect pattern

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Liam is writing a report to his supervisor about using social media sites to improve communication with customers. His supervisor knows nothing about using social media for marketing. What organizational style should Liam use for his report?

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Mean

answer

Which of the following is most likely to be distorted by an extreme number at either end?

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True

answer

Leslie should use the component organization structure to organize an annual sales report covering the Medical Instruments Division, Computer Supplies Division, and Consumer Products Division.

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25

answer

Determine the mode of the numbers 30, 25, 25, 45, and 70.

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Justification/recommendation report

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Gavin wants to encourage his boss to allow him to telecommute. What type of report will he most likely prepare?

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median

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Of the three Ms, the ____________ is especially useful when extreme figures may warp the average.

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Again, also, moreover, furthermore

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Which of the following transitional expressions can be used to present additional thoughts?

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Include at least one heading per report page.

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Matt is preparing headings for a report he is writing. What is the best advice you can give him as he creates his headings?

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tables

answer

Using columns and rows, _____________ help researchers summarize and simplify data and make quantitative information easier to comprehend.

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use cross-tabulation.

answer

To contrast responses of employees with children against responses of employees without children from a survey on attitudes toward on-site child care,

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Do not justify the right margins.

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Danielle will be preparing several business reports and has asked for your advice about designing the reports professionally. What is the best advice you can give her?

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False

answer

Examples of talking report headings include Introduction, Background, Findings, and Conclusions.

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Table

answer

Numerical data from questionnaires or interviews are usually summarized using systematic columns and rows in a

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Mean

answer

When people say average, they usually intend to indicate the __________, or arithmetic average

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Time

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You are responsible for recording the minutes of an important executive board meeting. The best way to organize these minutes is by

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False

answer

The magazine Social Media Today is presenting the verbal opinions of technology experts on future business uses of social media. This information will be easiest to comprehend if presented in a pie chart.

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False

answer

An example of a recommendation is Both managers and classified staff members report that employee absenteeism has increased since the company's relocation.

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Offering a wide range of benefits is the best way to recruit high-quality applicants.

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Which of the following is a conclusion?

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True

answer

Travis is writing a short report to let his client know the status of the client's project. Travis is writing a progress report.

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Recommendations should be general.

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Which statement is incorrect?

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describe the status of continuing projects.

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Progress and interim reports

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Report writers should try to draw conclusions that are subjective.

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Which statement about conclusions is least accurate?

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True

answer

The mode of the numbers 15, 40, 40, 25, 58, 62, and 30 is 40.

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After you have completed the report

answer

When is the best time to write the introduction to a business report?

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$33,000.

answer

The range for daily sales for the week, $89,000, $75,000, $98,000, $66,000, and $99,000, is

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Mode

answer

Of the three Ms, the ____________ is generally the easiest to determine.

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consistent criteria are used in evaluating options.

answer

Conclusions will usually be more objective if

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Margin

answer

Which of the following is not one of the three Ms that measure central tendency?

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True

answer

Because Kenneth is sure that his boss will be interested in his recommendation for a new tuition reimbursement program, he should organize his recommendation report directly.

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True

answer

A report comparing four resort facilities being considered for a firm's annual retreat would be most effective if organized by criteria.

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Introduction/problem, facts/findings, discussion/analysis, conclusions/recommendations

answer

Analytical reports should be organized using which of the following patterns?

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True

answer

The headings Implementing Security Measures, Communicating With Employees, and Organizing Teams are grammatically balanced.

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True

answer

Good report introductions let readers know the purpose of the report, the significance of the topic, and the main points to be covered.

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A report describing a new procedure for submitting expense claims

answer

Which of the following is an example of an informational report?

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False

answer

Enrico must recommend to his reluctant boss that the company allow employees to work a compressed workweek. Enrico's justification/recommendation report on this sensitive topic should be organized directly.

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All of these choices.

answer

A good introductory paragraph for a business report should

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70 percent

answer

A total of 1,000 students responded to a survey about using student fees to build a new health care center on campus. Of those responding, 700 students said they "strongly agree" with this proposal. What percentage of students strongly agree?

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39

answer

Determine the mean of the numbers 30, 25, 25, 45, and 70.

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False

answer

Reece attended a professional conference and must submit a report to her boss. She should arrange her conference report chronologically and include details about every aspect of the conference.

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False

answer

To be effective, conclusions should be as subjective as possible.

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True

answer

Informational reports are usually organized using the direct pattern.

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Organize the data into tables.

answer

Michelle will be including large amounts of data in a business report she is writing and wants to ensure that the data are meaningful to her readers. What should she do?

question

proofread the final copy three times.

answer

The best advice for preparing a formal business report is to

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The name of the person receiving the report comes before the author of the report.

answer

What is the most accurate statement about the title page of a formal report?

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Who your competitors will be

answer

Which of the following would not appear in the operations and management section of a business plan?

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include all of these components.

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The letter of transmittal of a business plan that is seeking venture capital or an angel investor should

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Abstract or summary

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Which of the following components is typically included in a formal proposal but is optional in an informal proposal?

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Begin the executive summary with your purpose.

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Rick has asked you for help in preparing an executive summary of a formal business report he is writing. What is the best advice you can give him?

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all of these choices.

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The title page of a formal proposal should include

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True

answer

A copy of the RFP (request for proposal) should be included in the front matter of a formal proposal.

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Small Business Administration

answer

Jill wants to write a persuasive business plan. What government agency will give her the most useful advice for writing the plan?

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Whether your management team can implement the business plan

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A potential angel investor is reading your business plan for a new start-up company. What will this investor most likely consider to be the most important factor in assessing your business potential?

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include all headings.

answer

The table of contents for a short formal business report should

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True

answer

Most proposals are external.

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False

answer

As long as you have at least one table or figure in your proposal, a list of figures is required.

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True

answer

For best results, proofread the final copy of your report three times.

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highlights the writer's qualifications.

answer

The introduction to a proposal typically

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Table of contents

answer

Which of the following components is typically included in a formal report but is optional in an informal report?

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True

answer

Most proposals begin by briefly explaining the reasons for the proposal and by highlighting the writer's qualifications.

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executive summary.

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The part of a formal report that highlights the important points for people who may not have time to read the entire document is the

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briefly present the major features and benefits of the proposal.

answer

A letter of transmittal submitted with a formal proposal should

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all of these components.

answer

A grant proposal includes

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True

answer

Informal proposals should close with a reminder of key benefits as well as a request for approval.

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True

answer

The transmittal letter or memo that accompanies a formal business report is usually directly organized and written less formally than the report itself.

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convince the reader that a problem exists.

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Unsolicited proposals should

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To be considered a formal proposal, it must be at least 100 pages long.

answer

What is the least accurate statement about formal proposals?

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Include the Internet address or URL leading to the citation when citing an electronic reference.

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Which of the following is a useful guideline for citing sources in a formal business report?

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recommendations.

answer

The section of a formal business report that makes precise suggestions for actions to solve the report problem is the

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All of these choices.

answer

The staffing section of an informal proposal may

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False

answer

If your costs increase later, you can raise the prices listed in your proposal budget.

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True

answer

An effective opening for an informal proposal might be We are pleased to submit this proposal describing how our ethics training program can help your employees make the best decisions when faced with ethical dilemmas on the job.

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body

answer

The longest and most substantive section of a formal business report is the

question

Business plans are generally written in response to RFPs.

answer

Which of the following statements about business plans is least accurate?

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False

answer

Formal business reports are read by only the highest levels of management.

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False

answer

Whether you're using the Modern Language Association (MLA) or the American Psychological Association (APA) referencing style, you should list all sources chronologically in the order you consulted them.

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False

answer

If you are writing a solicited proposal, your goal in the background section is to convince the reader that a problem exists.

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A realistic start-up budget

answer

Which of the following would not be included in the appendixes of a business plan?

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conclusion.

answer

The section of a formal business report that tells what the findings mean is the

question

talking heading.

answer

Preparing for a Successful Product Launch is an example of a(n)

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True

answer

Functional headings, such as Analysis of Findings or Discussion, are useful for sensitive topics that may upset the reader.

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size and format.

answer

Formal proposals differ from informal proposals in

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The résumés of principal investigators or testimonial letters

answer

Which of the following is most likely to appear in the appendix section of a formal proposal?

question

up to 10 percent of the original text.

answer

An executive summary included with a formal proposal is typically

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True

answer

Proposals are written offers to solve problems, provide services, or sell equipment.

question

explains the purpose of your business and why it will succeed.

answer

A business plan mission statement

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Functional headings

answer

Lydia's report contains sensitive topics that may upset her readers. What type of heading should she use in her formal business report?

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Background

answer

Which section of a proposal typically identifies the problem and discusses the goals or purposes of the project?

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True

answer

A business plan is critical for securing financial support from banks, angel investors, venture capitalists.

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True

answer

Redesign the website to reduce the number of steps needed to place an order shows effective wording for a formal report recommendation.

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False

answer

Executive summaries of formal reports should always be limited to one page.

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All of these choices

answer

Which of the following appears in the market analysis section of a business plan?

question

tell what you propose to do and how it will benefit the reader.

answer

The actual proposal section of a proposal must

question

To give the report a professional, finished appearance

answer

What is the purpose of a traditional report cover?

question

significance.

answer

The section in the introduction to a formal business report that tells why the report topic is important is the

question

True

answer

The same information may be included in the letter of transmittal, executive summary, and introduction of a formal business report.

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True

answer

Do not begin writing your report until after you've drawn the primary conclusions.

question

all of these choices.

answer

Proposals are

question

can be combined with the mission statement

answer

The executive summary of a business plan

question

Formal reports are written for internal audiences only.

answer

Which of the following statements about formal business reports is least accurate?

question

True

answer

Many investors look carefully at the experience of the management team because they consider this the most important factor in assessing business potential.

question

False

answer

The funds obtained through a grant proposal must be repaid.

question

represents a contract.

answer

The budget included in a proposal

question

A formal proposal may contain both an executive summary and an abstract.

answer

Which of the following is the most accurate statement about the executive summary?

question

False

answer

Formal proposals differ from informal proposals in style only.

question

True

answer

An appropriate statement to include in the letter of transmittal accompanying a formal proposal is This bid will be in effect until November 30, 2015.

question

False

answer

Most proposals are unsolicited.

question

Authorization

answer

In an introduction to a formal report, what section identifies who commissioned the report?

question

Proposals can mean life or death for an organization.

answer

Select the most accurate statement about proposals.

question

identify the form of your business and its business type.

answer

The company description in a business plan should

question

To persuade the reader that he understands the problem completely

answer

William is writing a solicited proposal in response to an RFP and is working on the background section. What is his goal in this section?

question

Incidental and supporting materials are placed strategically throughout the body of the report.

answer

Which statement does not describe the body of a formal business report?

question

Skilled grant writers are among the most in-demand professionals today.

answer

What is the most accurate statement about grant proposals?

question

do not include information that has been presented elsewhere.

answer

To avoid sounding repetitious in a formal business report,

question

The questionnaire shown here was used to collect data for this report.

answer

Which of the following statements would not be appropriate for a letter or memo of transmittal?

question

Providing a detailed analysis of the problem

answer

Writers often include additional information in the introduction to a formal report. Which of the following would not be appropriate to include in the introduction?

question

True

answer

The body of a formal business report is the longest and most important part of the document.

question

Tables of contents should include all headings and their beginning page numbers.

answer

Which of the following statements is most accurate?

question

False

answer

The conclusions should always be placed in a separate section following the body of a formal business report.

question

Title Page

answer

Which part of a formal business report contains the report title, the name of the person receiving the report, the author's name, and the date of submission?

question

True

answer

Skilled grant proposal writers are highly in demand today.

question

All of these

answer

What type of organization is dependent on proposals?

question

Mention a remarkable resource available exclusively to you.

answer

In the introduction section of a proposal, which of the following would be the best way to persuade the receiver to read the rest of the proposal?

question

Use a remote clicker so that he can move freely.

answer

Bruce wants to be sure to keep his audience engaged while delivering his PowerPoint presentation. What should he do?

question

Analyze the situation to determine how your slides will be used and delivered

answer

You are about to design multimedia slides to show during a presentation to your department. What should you do first?

question

False

answer

Don't confuse your audience by varying your tone, volume, pitch, or pace. Strive for consistency in these areas.

question

briefing

answer

Ricardo has been asked to give his supervisor a concise summary of a proposal that Ricardo will be delivering to the board of directors later in the week. This type of business presentation is called a(n)

question

As a general guideline, include no more than six bullets per screen and six words per bullet.

answer

What is the best guideline for adapting text and color selections for each slide of your multimedia presentations?

question

All of these choices

answer

What question(s) should you ask about your audience to determine your pattern, delivery style, and supporting material?

question

Plan a mini-agenda before placing a telephone call.

answer

What is the best advice for making effective telephone calls?

question

True

answer

In the introduction to her presentation about financial statement analysis, Christina is telling the audience about how many years she has working in the accounting industry. She is doing this to build credibility.

question

True

answer

How you look, how you move, and how you speak can make or break your presentation.

question

personal anecdote.

answer

When a state senator told an audience that she learned to be a leader while playing on her college volleyball team, she was building rapport by using a(n)

question

False

answer

Your oral presentation to the board of directors will outline the advantages and disadvantages of merging with another company. The problem-solution organizational plan would probably be best for this topic.

question

True

answer

In the conclusion of the oral presentation, skilled speakers leave the audience with a specific and noteworthy take-away.

question

False

answer

Usually the best time to distribute handouts to an audience is at the beginning of the presentation so that the audience refers to them during the presentation.

question

These are all advantages of zoom presentations.

answer

What is an advantage of zoom presentations?

question

False

answer

When speaking to an intercultural audience, smile, laugh, and tell jokes as much as possible to get your audience to feel comfortable.

question

two to four main points

answer

The body of a short, 20-minute presentation should focus on

question

webinar

answer

Lucy has recorded her weekly lecture to deliver to her students in their online classroom. This type of business presentation is called a(n)

question

True

answer

To help the audience comprehend and retain what you have to say, repeat your main points in the introduction, body, and conclusion of an oral presentation.

question

leave the audience with a specific and noteworthy take-away.

answer

The conclusion of an oral presentation should accomplish three goals: summarize the main themes of the presentation, include a statement that allows you to leave the podium gracefully, and

question

be calm and controlled and speak evenly and slowly.

answer

You will be presenting a proposal about eliminating one of your company's product lines, and you expect your audience to be hostile toward your ideas. You should

question

False

answer

Presentations designed using Prezi are similar to those designed using PowerPoint or SlideRocket because all three programs are used to create slides.

question

Deciding what you want to accomplish

answer

What is the most important part of preparing for a presentation?

question

False

answer

E-mail has made the telephone obsolete for business communication.

question

All of these

answer

Which of the following techniques can be used to gain and to keep your audience's attention during an oral presentation?

question

False

answer

When preparing a slide deck presentation, apply the 10/20/30 rule and the 6-x-6 rule.

question

determine the purpose of her presentation.

answer

Keisha has been asked to give a presentation about a new method for processing customer returns. The first thing she should do is to

question

True

answer

During his presentation Michael said, Let me now review the two possible solutions we've discussed so far. He has used a verbal signpost to help his audience recognize the organization of and key points in his presentation.

question

causes the audience to lose confidence in the speaker's expertise.

answer

Reading an oral presentation

question

By the end of this presentation, you will know how to protect your customers' personal information from identity thieves.

answer

Which of the following is most likely to gain your audience's attention in the introduction of a presentation?

question

When answering your telephone, identify yourself immediately.

answer

What is the best advice for receiving telephone calls professionally?

question

True

answer

Marissa is nervous about giving a presentation to the board of directors. She should read her presentation to the audience to make sure she doesn't leave out anything.

question

comparison/contrast.

answer

Antonia's presentation will discuss the advantages and disadvantages of selling her company's product exclusively online. The most effective organizational strategy for Antonia's presentation would be by

question

intentional repetition

answer

The two most powerful keys to audience comprehension and retention during a presentation are good organization and

question

False

answer

When making business telephone calls, you do not need to smile because the other person can't see you.

question

False

answer

Only inexperienced speakers suffer from stage fright.

question

True

answer

Speaking skills often play an important role in a successful career.

question

Hostile audience

answer

During a question-and-answer period at the end of an oral presentation, what type of audience would most likely require a moderator?

question

Ask for the names of a half dozen people who will be in the audience and contact them.

answer

If you have agreed to speak to an audience with which you are unfamiliar, what is the best thing to do?

question

True

answer

As a courtesy to her intercultural audience, Sabrina should speak slowly, use simple English and short sentences, and avoid jargon and clichés.

question

personalized statistics

answer

A group of new law school students were told Look to your right and look to your left. Only one of you will still be here in four years. This is an example of using ____ to build rapport.

question

Bold colors?blue, green, and purple?are best to highlight primary ideas.

answer

Select the most accurate statement about designing your presentation to get the most positive response from your audience.

question

Journalistic

answer

Which organizational pattern uses the five Ws and an H (who, what, when, where, why, and how)?

question

Many businesspeople use voice mail to intercept and to screen incoming telephone calls.

answer

Select the most accurate statement describing voice mail.

question

Include humor, personal examples, and experiences.

answer

You will be presenting information to your staff about new benefit options, and you expect your staff members to be very pleased with the changes in their benefits package. What is the best advice for delivering your presentation?

question

Only employees at upper levels find it necessary to give oral presentations.

answer

What is the least accurate statement about oral presentations?

question

form a bond with the audience

answer

Building rapport means that speakers

question

False

answer

Probably the most effective way to reduce stage fright is wearing a professional business suit while presenting.

question

preview the main points of the presentation

answer

The introduction to an oral presentation should

question

Be enthusiastic and let your body show it.

answer

Which of the following is the best advice regarding nonverbal messages during your presentation?

question

False

answer

Elliott will be giving a PowerPoint presentation in a lightened room. He should use light text on a dark background.

question

Summarizing

answer

In his presentation Zubin says, Let me review the four steps in processing a customer return. What verbal signpost is he using?

question

Collecting information

answer

A cross-functional team has been formed to come up with ways to improve communication among departments. Team members are now taking part in a brainstorming session. They are in what stage of the project?

question

At the end of your presentation

answer

What is the best time to distribute handouts during a presentation?

question

Memorizing significant parts of an oral presentation can be dramatic and impressive.

answer

Which of the following is correct?

question

False

answer

Before making a call, be prepared to leave a message on voice mail.

question

To ensure that all employees are able to interact effectively with our diverse customers, I encourage you to approve this diversity training program.

answer

Which of the following is the best conclusion for an oral presentation?

question

Set a time limit for questions and answers.

answer

Select the most accurate statement about the question-and-answer period after an oral presentation.

question

know the subject thoroughly.

answer

One of the most effective strategies for reducing stage fright is to

question

False

answer

Because smartphones are so widely used in business, it is acceptable to check messages and text during meetings.

question

False

answer

Monica is designing a PowerPoint presentation. She should try to fit as much text as possible on each slide to keep her slide show as short as possible.

question

editing, rehearsing, and evaluating.

answer

Team members determine whether the document or presentation is fulfilling its purpose and meeting the needs of the audience while

question

personalized statistics

answer

A group of new law school students were told Look to your right and look to your left. Only one of you will still be here in four years. This is an example of using ____ to build rapport

question

conclusion

answer

Because it is the most remembered part of a speech, spend sufficient time making the ____ as effective as possible.

question

All of the above will help Julia be a courteous and responsible smartphone user.

answer

Julia will be using a smartphone for business and want to be courteous and responsible. What etiquette advice should you give her?

question

a complete sentence or two introducing each major idea

answer

The best notes for an extemporaneous oral presentation contain

question

show the organization of her presentation.

answer

In her presentation Sohni says, I will now discuss three possible solutions to our employee turnover problem to

question

Chronology

answer

Benjamin will be giving an oral presentation in class about the history of Berkshire Hathaway. What organizational pattern will he most likely use?

question

True

answer

When preparing to work on a project, teams should name a meeting leader to plan and conduct meetings, a recorder to keep a record of group decisions, and an evaluator to determine whether the group is on target and meeting its goals

question

virtual presentation

answer

Kyoung is part of an employee team that has members located throughout the country. Each week they meet with each other virtually. At the next virtual meeting, Kyoung must make a presentation about the team's progress. This type of business presentation is called a(n)

question

make meetings a top priority

answer

The most successful teams working on a written or oral presentation

question

False

answer

Logan plans to ask for audience questions at the end of his presentation. If he thinks the audience might not have heard a question, he should ask the audience member to repeat it more loudly.

question

audience

answer

After determining the purpose of your oral presentation, a second key element in preparation is analyzing your ___________, anticipating its reactions, and adjusting to its needs if necessary.

question

Save time at the end for audience questions.

answer

Thomas will be telling staff in his department about new equipment that will be installed soon. He expects his audience to be neutral about this information because the new equipment won't have a large effect on employees' day-to-day activities. What should Thomas do when delivering his presentation?

question

False

answer

Speakers can make up for thin content in their presentation narrative by designing impressive PowerPoint slides or Prezi canvases.

question

False

answer

Team members should do everything possible to avoid conflict while working on team-based written and oral presentations.

question

True

answer

When preparing to work on a project, teams should name a meeting leader to plan and conduct meetings, a recorder to keep a record of group decisions, and an evaluator to determine whether the group is on target and meeting its goals.

question

describing their qualifications.

answer

Speakers can establish credibility by

question

multimedia slides

answer

Programs such as Microsoft PowerPoint and Apple Keynote allow presenters to design ____, which can include audio, videos, images, animations, and hyperlinks.

question

False

answer

Doug wants to give the most impressive and effective presentation possible to his company's board of directors. He should memorize his entire presentation.

question

geography/space.

answer

You will be presenting an overview of the changing diversity of your customers in each of your company's six regions. The best way to organize your presentation is by

question

Create a slide or canvas that accomplishes any of these purposes.

answer

You should create a slide or canvas only if it accomplishes what purpose?

question

True

answer

How you look, how you move, and how you speak can make or break your presentation

question

present her first sentence from memory.

answer

To give an effective oral presentation, Gretchen should

question

True

answer

Our new CEO acts like the coach of a football team is an example of a simile.

question

consider breaking her presentation into short, distinct topics.

answer

Molly will be delivering a presentation to an intercultural audience. She should

question

verbal signposts.

answer

Helpful previews, summaries, and transitions in an oral presentation are examples of

question

Visual aids improve comprehension and retention

answer

Select the most accurate statement about visual aids.

question

True

answer

People who have changed jobs frequently or who have gaps in their employment should probably prepare a résumé using the functional format.

question

False

answer

Video résumés are appropriate for all career fields.

question

All of these

answer

Shaun is creating a career e-portfolio for his job search. What should he include in his e-portfolio?

question

Beneva Schulte of your accounting department suggested that I apply for the payroll manager position that is currently vacant.

answer

The best opening for a solicited cover message is

question

False

answer

Gordana is creating a contact list of her personal network. She should include only professional contacts on her list.

question

True

answer

Personal networking and referrals are the primary route to hiring in today's digital age.

question

As you will notice from my enclosed résumé, I have over five years of customer service experience.

answer

Which statement in a cover message best refers the reader to your résumé?

question

False

answer

It is illegal for employer's to check the Facebook pages of job applicants.

question

Making them sound too generic

answer

What is the biggest mistake job seekers make when writing cover messages?

question

functional résumé.

answer

Laura, after many years of staying home and raising her children, wants to return to the workplace. Because she does have some significant experience in the accounting field from many years ago, she should prepare a(n)

question

A career objective should be customized for the job opening.

answer

Select the statement that best describes the career objective portion of a résumé.

question

Take a summer job, internship, or part-time position in the field.

answer

Which of the following is the best way to learn about a specific career?

question

Reconciled general ledger accounts daily with 100 percent accuracy

answer

Which of the following job duty statements will be most effective on a résumé?

question

Consider including hobbies or interests, such as skiing or photography, because they may catch the employer's attention or serve as conversation starters.

answer

Select the statement that most accurately describes a résumé.

question

To introduce your résumé.

answer

Which of the following is a purpose of a customized cover message?

question

False

answer

Use expressions such as I hope in the closing of your cover message to sound polite.

question

Prepare a customized résumé to fit each company and position.

answer

Ildiko is starting a new job search. What is the best advice you can give her about preparing her résumé?

question

True

answer

The first line of the main heading of your résumé should always be your name.

question

all of these

answer

Personal branding involves

question

False

answer

Prepare a résumé only when you're actively in the job market.

question

begin with your name, address, telephone number, and e-mail address.

answer

When preparing your customized résumé,

question

An infographic résumé uses colorful charts, graphics, and time lines to illustrate a candidate's work history and experience.

answer

What is the most accurate statement about infographic résumés?

question

begins by addressing the reader by name.

answer

A cover message is most appealing if it

question

All of these choices are good tips for Dale.

answer

Dale has decided to prepare a video résumé. What is the best advice you can give him?

question

chronological résumé.

answer

Because it quickly reveals a candidate's education and experience, most recruiters favor a(n)

question

False

answer

The most popular résumé format among recruiters is the functional résumé.

question

Functional résumé

answer

Kenichi has just finished college and has limited work and internship experience. Which résumé style should he consider?

question

search for a company in which you are interested.

answer

One of the best ways to use LinkedIn is to

question

To add to your staff an experienced bookkeeper with proven analytical skills, call me at (925) 727-1330 to arrange an interview.

answer

The best closing statement for a cover message is

question

A human resources position assisting your company with employee recruitment, selection, background checks, and in-house training

answer

Which of the following is the best career objective for a résumé?

question

Remove all posted résumés at the end of her job search.

answer

Evani will be using online job boards during her job search and wants to make sure her search is safe and effective. What should she do?

question

10

answer

Bryson is twenty years old and has just earned his associate's degree and is looking for his first job. Given his age, how many different employers will he likely have over the course of his career?

question

Because it's probably the most important message you'll ever write, your résumé must be perfect.

answer

Select the correct statement about polishing and proofreading your résumé.

question

accounts for up to 80 percent of all positions available at any given time.

answer

The "hidden" job market

question

All of these

answer

Amos is developing a list of references for his job search. Whom should he include on this list?

question

Accountemps.com

answer

Which of the following is an example of a niche employment website?

question

in the open job market.

answer

Most job seekers start looking for a position

question

False

answer

Include a cover message with your résumé only if the employer requests one

question

Specific corporate websites

answer

Franav will be graduating soon and wants to use the Web to conduct his job search. What will probably be his best source for finding a job online?

question

False

answer

Infographic résumés are appropriate for any kind of job you are seeking.

question

Searching for a job online has completely replaced traditional methods.

answer

Which of the following statements about searching for a job online is least accurate?

question

False

answer

Because a résumé is expected to showcase your strengths, you should puff up your résumé with some inflated work history or educational experience.

question

List only jobs that you think will help you win the targeted position.

answer

Which of the following statements about the work experience section of a résumé is most accurate?

question

Take the time to prepare a professional cover message to accompany your résumé sent electronically.

answer

Which of the following is the best advice for a cover message that accompanies a résumé sent via e-mail?

question

False

answer

The Summary of Qualifications section that lists your most impressive accomplishments and qualifications replaces the Education and Experience sections.

question

Antonio should do all of these.

answer

Antonio is creating his LinkedIn profile. What should he do?

question

True

answer

Addressing your application letter to an individual by name will make your letter more appealing to the employer.

question

Analyze her interests and goals and evaluate her qualifications.

answer

Shondra will graduate from college soon and is beginning the job search process. What should she do first?

question

False

answer

A résumé should always be one page in length.

question

Do not include personal or character references

answer

Select the statement that most accurately describes employment references.

question

False

answer

Probably the best way to find a job online is to visit a large job board such as CareerBuilder.com or Monster.com.

question

All of these

answer

The one basic résumé you should prepare is a print-based traditional résumé. How is a traditional résumé used?

question

All of these

answer

Alexandra is putting together a contact list for her job search. Whom should she include on her list?

question

True

answer

To be competitive during the job search, prepare a tailored résumé that is customized for every position you seek.

question

True

answer

Solicited messages of application should use a direct approach, whereas unsolicited messages of application should use a persuasive opening that will convince the person to read on.

question

All of these choices

answer

Which of the following is considered unethical on a résumé?

question

A plain-text résumé can be sent in the body of an e-mail message or can be pasted into an online résumé bank submission form.

answer

What is the most accurate statement about plain-text résumés?

question

LinkedIn.com

answer

Dennis wants to use social media in his job search for a professional position. What will likely be his best tool?

question

assess their qualifications.

answer

Job seekers should ask themselves questions such as Do I communicate well in speech and in writing? and Do I work well with people and enjoy teamwork? to

question

Developed innovative and interactive websites that increased traffic by 150 percent

answer

Which of the following statements uses an action verb to highlight an aptitude?

question

False

answer

Include a cover message with your résumé only if the employer requests one.

question

False

answer

Your list of references should include both professional and personal references.

question

False

answer

To make your résumé look more professional, include your work e-mail address in the main heading.

question

False

answer

Today's technologies have made traditional print-based résumés obsolete.

question

All of these choices

answer

Simin knows that her résumé will be read by an applicant tracking system (ATS). What should she do to maximize "hits" as her résumé is scanned?

question

False

answer

You should always include both high school and college information in the Education section of your résumé.

question

a collection of digital files that can be navigated with the help of menus and hyperlinks much like a personal website.

answer

A career e-portfolio is

question

If you have a website where an e-portfolio or samples of your work can be viewed, include the address in the main heading your résumé.

answer

Select the statement that best describes the main heading portion of a résumé.

question

Employers are most interested in how a candidate will add value to the hiring organization.

answer

Which of the following statements about today's job market is accurate?

question

help them identify their interests and goals so that they can choose an ultimately satisfying career.

answer

Job seekers should ask themselves questions such as What am I passionate about and how can I turn that passion into a career? and Do I enjoy working with people, data, or things? to

question

False

answer

Proofread your résumé carefully, but realize that it's okay to have one or two spelling or grammatical errors.

question

Stay focused on a specific goal.

answer

Erin will be searching for a job online and wants to make sure she doesn't waste her time. What is the best advice you can give her?

question

promote the candidate's qualifications and strengths.

answer

The body of a cover message should

question

True

answer

Items in the Work Experience section of a résumé should be listed in reverse chronological order on a résumé, starting with your current or most recent position.

question

In my certificate program, I have learned the listening, conflict resolution, and communication skills that will make me immediately effective as one of your customer service reps.

answer

Which is the best statement to include in the body of a cover message?

question

True

answer

To conduct a safe, effective online job search, keep a careful record of each site on which you post your résumé.

question

people trust what they know and want to hire known quantities.

answer

More jobs today are found through referrals and person-to-person contacts than through any other method. That's because

question

If you are unsure whether a position exists, use a more persuasive opening.

answer

Which of the following statements is most accurate regarding the opening in a cover message for an unsolicited job?

question

True

answer

Successfully managed a marketing department that achieved its sales goals all four quarters of the past fiscal year. The preceding expression uses an action verb.

question

Roxanne, who has advanced from an entry-level position to department manager for her current employer

answer

A chronological résumé style would be best for which of the following candidates?

question

Gregory should do all of these.

answer

Gregory will be graduating soon and wants to learn more about a career path he is considering. Which of the following should he do?

question

False

answer

To obtain an entry-level position that offers room for advancement is an example of an effective career objective.

question

Include a summary of qualifications to make your résumé easier to read.

answer

Select the statement that best describes the summary of qualifications portion of a résumé.

question

Faith should use all of these sources.

answer

Faith is trying to decide what type of career she should pursue. Where should she look for career data?

question

False

answer

Don't include any information about hobbies or interests on your résumé because doing so is too personal.

question

Personal networking and referrals

answer

In today's digital age, what are the primary tools for hunting for a job?

question

False

answer

The first step in the job-search process is writing your résumé.

question

False

answer

The most common type of hiring/placement interview is the panel interview.

question

As a member of your team, I will have grown and learned enough to advance to a position in management is the best because this response shows that you want to grow with the organization.

answer

Which of these responses is the best answer to the question Where do you see yourself five years from now?

question

False

answer

When asked about your plans for the future, discuss both personal and professional goals.

question

Do you have adequate child-care arrangements?

answer

Which of the following is an example of an inappropriate, and potentially illegal, interview question?

question

False

answer

To be polite, always wait for the interviewer to ask you for questions before asking any.

question

False

answer

If you've been interviewed by more than one person, send one thank-you message for the group to the organization's human resources department.

question

Panel interview

answer

Ged was interviewed by a team of five people for a management position. What type of hiring/placement interview is this?

question

Sound enthusiastic and interested, but sincere.

answer

Thomas wants to act professionally during his job interview. Which of the following should he do?

question

False

answer

A colleague has told you in confidence that she suspects another colleague of stealing. What would your actions be? is an example of a behavioral interview question.

question

Sequential interview

answer

Samara interviewed for a management position and was just asked back for a second interviewer with the head of the department. If she does well in this second interview, she will move on to an interview with the company president. What type of interview format is this?

question

Assume that she didn't get the job and continue her job search.

answer

Natalie sent a follow-up e-mail message to her interviewer five days after the interview. Several weeks later, Natalie has still not heard from the employer. What action should Natalie take now?

question

follow all of these tips.

answer

When writing a resignation letter to notify your employer of your intentions, you should

question

Send a rejection follow-up letter that says you're disappointed but still interested.

answer

If you didn't get a position that you really wanted, what should you do?

question

Many employers use Google or social media sites to screen job candidates because these tools are not effective.

answer

What is the most accurate statement about employers using Google and social media sites to screen job candidates?

question

False

answer

The only person you need to impress during the interview process is the interviewer.

question

Before he hangs up, reconfirm the date and time of the interview.

answer

Travis will be returning an employer's call and wants to make sure that the first conversation is impressive. What should he do?

question

A group interview in which the company interviews several candidates at the same time

answer

Landslide Marketing, Inc., is interviewing several candidates for a leadership position that requires strong communication skills. What form of interview will the company most likely use to interview for this position?

question

cleaning up digital dirt.

answer

Effective interview preparation techniques include practicing answers to typical questions, rehearsing success stories, deciding what to wear, and

question

True

answer

If you have sent out only one job application or résumé, you must consider yourself an active job seeker.

question

True

answer

Even if you discuss your resignation in person with your supervisor, it is a good idea to document your resignation with a formal letter.

question

Clarify vague questions when necessary.

answer

What is the best advice for answering interview questions?

question

False

answer

If you put your cell phone number on your résumé, answer your cell phone every time it rings to make sure you don't miss an employer's call.

question

True

answer

Well-prepared candidates have rehearsed success stories that they can use to sell their strengths during an interview.

question

Call or send an e-mail message to check the status of the position.

answer

Mahmoud sent a thank-you e-mail message to his interviewer immediately after his interview. It's been more than five days now, and Mahmoud has still not heard from the employer. What action should Mahmoud take now?

question

False

answer

During salary negotiations let the employer know exactly how much money you need each month to cover your personal expenses.

question

show that you understand the company and its culture.

answer

If an interviewer asks Why do you want to work for us?, you should

question

alerting your references that they may be contacted.

answer

After writing a follow-up message to thank your interviewer, your next step should be

question

Tell a success story about a group project, describing your contributions and the results.

answer

The interviewer says Describe a time when you worked successfully as a member of a team. Which of the following is the best way to respond?

question

Tell me about a time when you solved a difficult problem.

answer

Which of the following is an example of a behavioral interview question?

question

Write a job acceptance letter to confirm the details and formalize the acceptance.

answer

Maxam has just been offered and accepted a full-time position over the phone. What is the best thing for him to do now?

question

Write an e-mail message to your former supervisor to tell him or her about the position and company and to review what you would like him or her to stress to the prospective employer.

answer

A former supervisor has already agreed to be one of your references. What should you do after a job interview?

question

False

answer

Don't worry about what information is available about you online because this information is irrelevant to the job search.

question

do all of these.

answer

Lori sent her résumé to a company she'd really like to work for. It's been several weeks, and she hasn't heard anything. She has decided to send a résumé follow-up message to the company. Sending this message will

question

Sit erect, leaning forward slightly, to show interest and confidence.

answer

Which of the following statements about nonverbal messages during an interview is most accurate?

question

To accept a position with more responsibility

answer

You are asked on a job application why you left your previous position. What is the best response to this question?

question

False

answer

If you don't understand a question, just answer it the best you can. Asking for a question to be repeated or clarified will make it look as if you weren't listening.

question

No, I have no questions at this time.

answer

If an interviewer asks if you have any questions at the end of an interview, which of the following would not be an appropriate response?

question

don't criticize anyone or anything.

answer

During the job interview,

question

Consider the entire compensation package when negotiating salary.

answer

Hannah has been offered a retail management position and will now be negotiating for her salary. What advice would you give her?

question

describe a situation or task, tell what action you took, and emphasize a positive result.

answer

If the interviewer begins a question with Tell me about a time when you ..., you should

question

True

answer

If you are turned down for a position, employment specialists recommend writing a rejection follow-up letter to the potential employer.

question

Do research before the interview so that you know what similar jobs are paying in your geographic region.

answer

You want to be prepared if you are asked about your salary expectations during a job interview. What should you do?

question

Thomas should find out all of this information about the prospective employer.

answer

Thomas has an interview with a large company in his hometown, and he knows that one of the most important steps in effective interviewing is gathering detailed information about a prospective employer. What information should he locate about the company before his interview?

question

Prepare thoroughly by researching the company and preparing success stories.

answer

Which of the following is one of the best ways to reduce anxiety during a job interview?

question

False

answer

During an interview it is appropriate to talk negatively about previous employers since doing so will show that you are honest.

question

All these statements are accurate.

answer

Which of the following statements about illegal and inappropriate interview questions is accurate?

question

Reading blogs written by company employees

answer

Of the following, which is probably the best source for learning about a company's day-to-day culture and gaining inside information?

question

An online interview to test the applicants' technical skills

answer

Bank of America is hiring new tellers. Because tellers often find themselves in nerve-wracking situations when dealing with customers, what form of interview will Bank of America most likely use to interview for this position?

question

Carlene should consult all these sources for information about the company.

answer

Carlene wants to conduct research on a company she'll be interviewing with next week. Where should she look for information?

question

True

answer

When asked about your greatest strengths, include success stories to back up your response.

question

One-on-one interviews

answer

What is the most common type of hiring/placement interview?

question

Briefly review your strengths, thank the interviewer, and ask what the next step will be.

answer

How should you close an interview?

question

Preparation often determines who gets the job.

answer

What is the most accurate statement about job interviews?

question

Talking with you on Tuesday, April 25, about the marketing associate position was both informative and interesting

answer

Select the best statement to include in the interview thank-you message.

question

If you find the question harmless and if you want the job, go ahead and answer it.

answer

What is the most effective way to handle an illegal or inappropriate question during an interview?

question

True

answer

When asking a reference to provide a recommendation letter, give the recommender copies of your résumé and college transcript, as well as details about the position, its requirements, and the recommendation deadline.

question

Tell me about a time when you solved a difficult problem.

answer

Which of the following is an example of a situational interview question?

question

situational

answer

When using _____________ questions, interviewers describe a hypothetical situation and ask how you would handle it. These types of questions help employers test your thought processes and logical thinking.

question

Show your confidence in your own ability by stressing strengths such as your openness to new ideas and your knowledge of the latest methods and equipment.

answer

How should you respond if an interviewer asks Why should we hire you when other applicants have more experience?

question

Employers have cited all of these as reasons for not considering an applicant after an online search.

answer

Which of the following is a reason that employers have cited for not considering an applicant after an online search?

question

Employers use screening interviews to determine whether a job applicant should move on to the next step in the interview process.

answer

Which of the following statements about screening interviews is most accurate?

question

Look over all questions before starting.

answer

When filling out a job application, what should you do?

question

Write a thank-you note, e-mail, or letter immediately.

answer

What should you do after the interview?

question

False

answer

After an interview you should always wait for the interviewer to contact you first.

question

All of these choices

answer

Before Puya's job interview, she wants clean up any digital dirt that an employer might locate about her through a Google or social media search. What should she do?

question

False

answer

If you feel extremely nervous about a job interview, bring a friend or relative along with you to help put you at ease.

question

Your high-quality products and your commitment to our community are impressive, and I would like to be a part of helping you meet your goals.

answer

What is the best answer to the interview question Why do you want to work for us?

question

If caught off guard by a call, ask whether she can call back in a few minutes.

answer

Tanisha is actively looking for a job and knows that she may soon receive phone calls from prospective employers. What is the best advice you can give her so that she'll make a good first impression?

question

Briefly discuss educational, professional, or business-related strengths.

answer

If an interviewer says Tell me about yourself, what is the best way to respond?

question

False

answer

To show your interviewer how successful you are, leave your smartphone on during the job interview.

question

True

answer

One benefit of researching a company before an interview is that you may uncover information that convinces you that you would not want to work for the company.

question

Give himself plenty of time to groom and dress.

answer

The day of his important job interview has finally arrived, and Shingo wants to make sure that everything goes smoothly as he travels to his interview. What would you tell Shingo to do?

question

False

answer

When asked about your salary expectations, be sure to give a specific dollar-per-hour amount.

question

Make notes of what was said in case you are called back for a second interview.

answer

What should you do immediately after leaving the interview?

question

Mention a previous weakness and demonstrate how you have corrected it or have learned from it.

answer

During the job interview, you are asked What is your greatest weakness? What is the best way for you to respond?

question

Write a letter thanking the employer for the job offer and briefly explaining that she is turning it down.

answer

Patricia has just been offered a full-time position over the phone and has decided that the position isn't right for her and that she will turn it down. What should she do?

question

Initiate a handshake with the interviewer.

answer

Kathleen wants to make a good first impression when she arrives at her interview. What should she do?

question

True

answer

Employers often hire people who present themselves well instead of others with better credentials.

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