BA105 Ch6 – Flashcards
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Khalida is sending an e-mail message to a client. Before sending it, she wants to make sure that she has made her point in the fewest possible words. What is Khalida checking for?
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Conciseness
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What is the most accurate statement about slang and buzzwords?
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If you want to sound professional, avoid using slangy expressions and buzzwords in your writing.
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Which of the following represents the best business writing?
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Your plane leaves San Francisco at 7:20 a.m., PST, and arrives in Atlanta at 3 p.m., EST.
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A newly hired colleague has asked for your advice about revising e-mail messages, text messages, and tweets. What is the best advice you can give her?
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To avoid messages that waste time, create confusion, and reduce your credibility, take time to revise e-mail messages, text messages, and tweets.
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Which of the following sentences best demonstrates clarity?
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Please let your employees know about next Friday's meeting.
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Which of the following phrases is free of redundancies?
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Essential items
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Today's advanced spell checkers are capable of identifying all spelling errors.
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False
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Basic fundamentals, exactly identical, and repeat again are all examples of
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redundancies.
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Which of the following is an example of an effective, businesslike expression?
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None of these choices
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Ragged right margins?that is, without alignment or justification?provide more white space and improve readability.
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True
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Which of the following represents the best business writing?
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The CEO will be visiting our branch tomorrow.
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A trite business phrase such as please do not hesitate to
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is a stale expression that other writers have used over the years.
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You have created a bulleted list showing features that you are including on your company's Facebook page. Which of the following items is not parallel with the others?
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We will hold a weekly prize giveaway
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The primary goal of business writing is to impress your reader.
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False
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What is the least accurate statement about typefaces and fonts?
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San serif typefaces are best for business messages and longer documents.
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It is safer and better to proofread on your computer screen than to proofread from a printed copy because you will catch more errors this way and will be able to correct them immediately.
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False
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The first step of Phase 3 of the 3-x-3 writing process is evaluating the document.
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False
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Which of the following sentences does not contain a verb that has been converted into a noun?
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The jury concluded that the defendant was guilty.
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Numbered and bulleted lists can improve readability, comprehension, and retention.
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True
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The first word of every item in a numbered or bulleted list should be capitalized.
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True
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What is an advantage of concise business messages?
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All of these are advantages of concise business messages.
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The sentence In the event that you pass the CPA exam, please consider applying again could be made more effective by eliminating a(n)
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flabby expression.
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As per your request, enclosed please find, and thank you in advance are all examples of
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trite business phrases.
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Add end punctuation to a numbered or bulleted list only if the items in the list are complete sentences.
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True
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Vanessa has written a marketing report for her boss. Before presenting it, she wants to make sure that the report does not contain expressions that have become exhausted by overuse. What is Vanessa checking for?
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Clichés
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The sentence There are five new items that we will add to our menu next week could be made more concise by eliminating a(n)
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opening filler.
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What is the most accurate statement about white space in a business document?
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Use headings, bulleted or numbered lists, and effective margins to create the desired amount of white space.
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Allan is writing instructions for filing an employee grievance. He should use a bulleted list because the order of steps in the process is important
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False
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Which of the following sentences does not contain any buried verbs?
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In some parts of the world, business is not conducted over meals.
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Which of the following is the best example of business writing?
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Please tell your employees about the company's new social media policy.
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There are, there is, and it is are examples of unnecessary opening fillers.
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True
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In the sentence It is absolutely essential that you turn your expense claim in by Friday, the expression absolutely essential is redundant.
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True
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A useful technique for proofreading important documents that must be perfect is to read the message aloud.
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True
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Which of the following sentences does not contain any slang or buzzwords?
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We need to do everything possible to stay ahead of our competition.
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Headings are used only in reports; they are never used in letters, memos, or e-mail messages.
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false
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During Phase 3 of the 3-x-3 writing process, Jamar is correcting his document's grammar, spelling, punctuation, format, and mechanics. What is Jamar doing?
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Proofreading
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Encourage the receiver to respond to your message to evaluate its success.
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True
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The final phase of the 3-x-3 writing process focuses on
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all of these tasks
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The following sentence contains a verb that has been converted to a noun: Morgan performed an analysis of the quarterly sales figures.
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True
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Expressions such as due to the fact that and in the near future can help your business documents sound more professional.
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False
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Which of the following sentences avoids use of trite business phrases?
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We have received your loan application.
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What is an advantage of creating well-designed documents?
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All of these are advantages of a well-designed document.
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When proofreading a document, be concerned with
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all of these choices.
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The sentence I am writing this e-mail message to let you know that we have received your application for the receptionist position
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contains a long lead-in
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To make your business messages concise, you should avoid which of the following?
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All of these choices
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The following sentence contains a redundancy: After studying the basic fundamentals of the provisions, I have decided to vote for the contract.
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true
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You have just been given the job to write tweets for your company and to respond to customers' tweets using the Twitter microblogging service. What should you do?
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Include only main ideas and choose descriptive but short words.
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You are formatting a business document and want to make the best use of margins. What should you do?
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You should do all of these.
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Microblogging messages such as tweets should be concise, but they don't have to include conventional spelling, grammar, or punctuation.
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False
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Which of the following sentences sounds most conversational?
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Thanks for your help last week.
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Which of the following sentences does not contain a long lead-in?
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Our meeting time has been changed.
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Which of the following statements about Phase 3 of the writing process is most accurate?
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A significant amount of a writer's time should be spent in this phase.
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Underlining, bold type, or italics can be used to call attention to important points and terms.
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True
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Concise messages are easier to read and comprehend than wordy messages.
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True
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Routine documents and complex documents are proofread using the same method.
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False
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Blake has just written an e-mail message to his colleagues. Before sending it, he wants to make sure that his colleagues will immediately understand the message. What is Blake checking for?
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Punctuation
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Most experts who have had a lot of practice can prepare a perfect document on the first try.
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False
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Phase 3 of the 3-x-3 writing process begins with doing which of the following?
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Editing the message to improve content and sentence structure
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Some experts recommend spending about half the total composition time editing, proofreading, and evaluating a document.
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True
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Alexis must proofread a complex business document. What is the best advice you can give her?
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Be prepared to find errors.
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Which of the following sentences best controls exuberance?
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We are happy to learn that your banquet room is available on December 15.
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During Phase 3 of the 3-x-3 writing process, Donalyn is analyzing her message to make sure it will achieve its purpose. What is Donalyn doing?
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Evaluating
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At this point in time, due to the fact that, feel free to, and in the near future are examples of
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flabby expressions.
