Marketing Policy and Strategy 2 – Flashcards

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The market research process begins by
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Defining the problem, the decision alternatives and research objectives
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The goal of ethnocentric research is to
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Immerse the researcher into consumers lives to uncover unarticulated desires that might not surface in any other form of research
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With ________ as a target market strategy, the firm concentrates on serving many needs of a single market segment, typically by offering a variety of products
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Market Specialization
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Which of the following is a consumer demographic variable which can be use to segment people?
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Education
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If the goal of marketing research is to shed light on the real nature of a problem and to suggest possible new ideas, the research is said to be
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Exploratory
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Selecting which segments of a population of customers to serve is called
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Targeting
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Mass Marketers, such as target and Venture stores, often ignore market segment differences and target the whole market with one offer. WHat is their approach to segmenting?
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Undifferentiated Marketing
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__________ typically occur within the competitive, economic, customer, political/legal, technological and sociocultural environments of the firm
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Opportunities and Threats
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Your colleague is confused about using the marketing research process, as she knows that something is wrong but is not sure of the specific causes to investigate. She seems to be having problems with ________ which is often the hardest step to take
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Defining the problem and research objectives
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Whether at the corporate, business unit or functional level, the planning process always begin with an in-depth
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Situation Analysis
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The goal of positioning is
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To locate the brand in a distinct way in the minds of consumers to maximize the potential benefit of the firm
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When creating a corporate vision statement, organizations are attempting to answer which of the following questions
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What do we want to become?
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One of the major difficulties of conducting business in todays economy concerns the unclear legal jurisdiction surrounding many different transactions. This issue is especially keen for marketers who do business in?
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International Markets
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A______ consists of analyzing marketing opportunities, selecting target markets, designing marketing strategies, developing marketing programs, and evaluating and controlling the marketing effort
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Marketing Plan
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A small retailer wanted to know whether people preferred additional morning or evening hours of operation. To collect the data the owner stood outside the shop and stopped the first 25 people who walked by. This is an example of
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Nonprobability Sampling
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Why would the manufacturer of a new all natural ingredient shampoo and conditioner put free samples of the product in the Sunday Newspaper?
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To encourage product trail
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A ______ is a name, term, sign, symbol or design or a combination of them, intended to identify the goods or services of one seller or group of sellers and to differentiate them from those of competitors
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Brand
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Which of the following is advantage of strong brands?
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Strong brands allow for a price premium or revenue premium versus weaker brands
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All products sold by the Tabasco company. This is an example of
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Multiproduct branding (Corporate branding)
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Which type of research would best be suited for identifying lifestyles, needs, aspirations and motivations of margarine users versus butter users?
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Exploratory
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Which of the following is NOT a criterion used for selecting a market segment?
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Similarities of needs of potential buyers
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Executives, manufacturing employees and salespeople are all examples of
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Internal sources for new product ideas
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______ occurs when a company introduces additional items in a given product category under the same brand name such as flavors, forms, colors, or package sizes
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A line Extension
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A one product and multiple market segment strategy:
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Creates greater economies of scale in manufacturing costs
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When ZIBA designers looking for ideas on how to craft a shower cleaning tool spend 10 days in peoples homes watching consumers wash shower stalls, they were conducting________ research
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Ethnographic
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Best foods company-- this is an examples of which criterion used to pick new target market segments
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Compatibility with best foods objectives and resources
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When a company enters a new product category or which its current brand names are not appropriate , it will likely follow which of the following brand strategies?
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House of brands strategy (Multi branding)
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________ is a strategy of using a successful brand name to launch a new or modified product in a new category
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Brand Extension
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When actual performance results are better than what the plan called for, managers should
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Adjust the performance objectives in the next planning cycle
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There are many perfumes on the market, but only one that breaks down fragrances into elements so people can wear the particular scents with which they have emotional ties------
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Place Strategy
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Two of your friends differ with regards to their understanding of market segmentation---
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Agree with friend A---- differentiated marketing allows a company to tailor make products to different segments unique needs
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This type of research technique is almost invariable conducted face to face. 8 or 9 people
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Focus group
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Which of the following would provide a good balance keeping interviewer bias low while at the same time ensuring question flexibility
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Telephone survey
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The process that turns marketing strategies and plans into marketing actions in order to accomplish strategic marketing objectives is called
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Marketing Implementation
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Which of the following is NOT a challenge faced by marketers today?
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There is a rise of tariffs and quotas, making it more difficult for companies to compete globally
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Amazing company is a small company with limited resources
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Market Concentrated
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