IS451_ch9 – Flashcards
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4
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Human resource management includes ____ processes
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Acquiring the project team
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____ involves getting the needed personnel assigned to and working on the project
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acquiring the project team
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Key outputs of ____ process are project staff assignments, resource calendars, and project management plan updates.
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Developing the project team
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____ involves building individual and group skills to enhance project performance
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developing the project team
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The main outputs of ____ process are team performance assessments and enterprise environmental factors updates
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Managing the project team
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____ involves tracking team member performance, motivating team members, providing timely feedback, resolving issues and conflicts, and coordinating changes to help enhance project performance.
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Developing the human resource plan
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____ involves identifying and documenting project roles, responsibilities, and reporting relationships.
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1950s
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Abraham Maslow, a highly respected psychologist, rejected the dehumanizing negativism of psychology in the ____.
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Abraham Maslow
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____ is best known for developing a hierarchy of needs
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physiological
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At the bottom of Maslow's structure are ____ needs.
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Self-actualization
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____ is at the top of Maslow's structure
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deficiency
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The bottom four needs in Maslow's structure are referred to as ____ needs
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growth
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The highest level of needs in Maslow's structure is referred to as a ____ need.
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Frederick Herzberg
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____ is best known for distinguishing between motivational factors and hygiene factors when considering motivation in work settings
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Herzberg
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____ found that people were motivated to work mostly by feelings of personal achievement and recognition.
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David McClelland
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____ proposed that an individual's specific needs are acquired or learned over time and shaped by life experiences.
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achievement
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People with a high need for ____ seek to excel and tend to avoid both low-risk and high-risk situations to improve their chances for achieving something worthwhile
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affiliation
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People with a high need for ____ desire harmonious relationships with other people and need to feel accepted by others.
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power
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People who need personal ____ want to direct others and can be seen as bossy
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TAT
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The ____ presents subjects with a series of ambiguous pictures and asks them to develop a spontaneous story for each picture, assuming they will project their own needs into the story.
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Douglas McGregor
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____ is best known for developing Theory X and Theory Y
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Theory X
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People who believe in ____ assume that the average worker wants to be directed and prefers to avoid responsibility
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Theory Z
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____ emphasizes things such as job rotation, broadening of skills, generalization versus specialization, and the need for continuous training of workers.
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authority
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According to Thamhain and Wilemon, ____ is the legitimate hierarchical right to issue orders.
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promotion
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According to Thamhain and Wilemon, ____ is the ability to improve a worker's position.
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Coercive power
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____ involves using punishment, threats, or other negative approaches to get people to do things they do not want to do
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Reward power
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____ involves using incentives to induce people to do things
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Referent power
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____ is based on an individual's personal charisma
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Seek first to understand, then to be understood
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Which of Covey's habits does Douglas Ross suggest differentiates good project managers from average or poor project managers?
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Mirroring
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____ is matching certain behaviors of the other person
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Deputy project managers
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____ fill in for project managers in their absence and assist them as needed
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finalizing the project requirements
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The first step in the framework for defining and assigning work is ____.
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resource histogram
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A(n) ____ is a column chart that shows the number of resources assigned to a project over time.
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Resource loading
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____ refers to the amount of individual resources an existing schedule requires during specific time periods
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Resource leveling
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____ is a technique for resolving resource conflicts by delaying tasks.
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storming
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In the Tuckman model, ____ occurs as team members have different opinions as to how the team should operate
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performing
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In the Tuckman model, ____ occurs when the emphasis is on reaching the team goals, rather than working on team process
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Sensation/Intuition
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In the MBTI, the ____ dimension relates to the manner in which you gather information
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Analyticals"
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Psychologist David Merril describes ____ as reactive and task-oriented
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Amiables"
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Psychologist David Merril describes ____ as reactive and people-oriented
