Chapter 13 IT Project Manager – Flashcards
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Sensitive information can be included in the stakeholder register as very few people in the organization have access to it.
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F
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A leading stakeholder is one who is aware of the project and is neither supportive nor resistant to it.
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F
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Though stakeholders cannot be controlled, their level of engagement can be controlled.
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T
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The stakeholder management plan should not be accessible to all stakeholders.
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T
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Projects often do not cause any changes in an organization.
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F
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Internal stakeholders include top management, other functional managers, and other project managers.
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T
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Stakeholders might change during a project due to employee turnover, partnerships, and other events.
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T
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Issue logs can be used to address issues related to other knowledge areas like project scope management or project quality management.
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T
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Key stakeholders need not be invited to participate in a kick-off meeting.
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F
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Project stakeholder management has only recently been identified as an entire knowledge area by the Project Management Institute.
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T
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Communication and interpersonal skills are important for successful project stakeholder management.
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T
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The stakeholder management plan is always a formal document.
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F
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Project stakeholder management has resonances with project cost management and project time management
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F
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One of the main outputs of the _____ process are the issue logs.
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Managing stakeholder engagement
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The project team must take corrective action if stakeholders with _____ are categorized as resistant or unaware.
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high interest and high powe
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Which of the following is true about identifying stakeholder?
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Stakeholders with indirect ties to the project need not be engaged with.
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_____ involves determining everyone involved in the project or affected by it, and determining the best ways to manage relationships with them.
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Identifying stakeholders
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Doctors who have been co-opted to actively participate in a project related to using information technology for chronic health problems would be examples of _____ stakeholders.
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leading
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_____ involves monitoring stakeholder relationships and adjusting plans and strategies for engaging stakeholders as needed.
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Controlling stakeholder engagement
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The project team must take corrective action if stakeholders with high interest and high power are categorized as _____.
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resistant
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A(n) _____ is a tool used to document, monitor, and track problems that need resolution.
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issue log
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The project team must take corrective action if stakeholders with _____ are categorized as resistant or unaware.
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high interest and high power
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The stakeholder register is the output of the _____ process of project stakeholder management.
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executing
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_____ is the new knowledge area identified by the Project Management Institute.
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Project stakeholder management
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Scope, time and cost goals in order of importance can be ranked on a(n) _____.
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expectations management matrix
