BCIS final – Flashcards
Unlock all answers in this set
Unlock answersquestion
_____ deals with the planning for, development, management, and use of information technology tools to help people perform all tasks related to information processing and management.
answer
Management information system
question
Data refers to _____
answer
raw facts that describe a particular phenomenon
question
Information refers to _____
answer
is data that have a particular meaning within a specific context
question
What is the primary difference between data and information?
answer
Data is processed to get information.
question
You rent a Blu-ray disc of "The Matrix" for $25. This is an example of ______.
answer
Data
question
The average price of a movie ticket in the city of New York. is $8. This is an example of _______.
answer
Information
question
_____ is collective information that gives you the ability to make effective, important, and often strategic decisions.
answer
Business Intelligence (BI)
question
Information exhibits high quality only if:
answer
it is pertinent, relevant, and useful to you.
question
If the information coming into your decision-making process is in bad form, you'll more than likely make a poor decision. This concept is referred to as ___.
answer
garbage-in-garbage-out (GIGO)
question
Which quality attribute of information addresses the credibility of information?
answer
Validity
question
Information granularity refers to:
answer
the extent of detail within the information.
question
At lower organizational levels, information exhibits _____ granularity.
answer
Fine
question
If the marketing department were to pass information to the finance department, what type of information flow is this considered?
answer
Horizontal
question
Internal Information
answer
describes specific operational aspects of an organization.
question
What is the single most important resource in any organization?
answer
People
question
A technology-literate knowledge worker:
answer
Knows how and when to apply technology
question
Ethics are?
answer
the principles and standards that guide our behavior toward other people.
question
_____ refers to any computer-based tool that people use to work with information and support the information and information-processing needs of an organization.
answer
Information technology
question
What category of hardware technology does a speaker fall into?
answer
Output device
question
The _____ is the hardware that interprets and executes the system and application software instructions and coordinates the operation of all the hardware.
answer
Central Processing unit (CPU)
question
_____ is a temporary holding area for the information you're working with as well as the system and application software instructions that the CPU currently needs.
answer
RAM
question
Which of the following is an example of application software?
answer
Microsoft word
question
_____ is the total of all costs that you incur whether or not you sell anything.
answer
fixed cost
question
Companies like Amazon and eBay that only have a presence in the virtual world have significantly lower fixed costs in terms of retail space than companies that have to pay for retail space, like retail stores you would find in a mall. This technological concept is known as:
answer
Digital storefronts
question
A loyalty program is?
answer
a reward system for customers based on the amount of business they do with your business.
question
According to Porter, when there are many alternative products or services to the ones your business provides:
answer
Threat of substitute products or services is high
question
Mary wishes to upgrade her current home communications system. She wants to replace her current Internet, TV, and phone to a fiber optics system. As a buyer, Mary needs to consider the ___.
answer
Switching costs
question
Doodle Corp. wants to increase customer loyalty toward its currently one-of-a-kind software, Bonkers EP. It does so by offering additional services like automatic updates and free upgrades. Which of the following forces in Porter's model is Doodle Corp. addressing in this situation?
answer
Threat of new entrants
question
In the soft drink industry, Coca Cola, Pepsi, and Dr Pepper Snapple Group would be categorized under which of the following forces in Porter's model?
answer
Rivalry among existing rivals
question
If you were to create a unique industry Web site for your customers that allowed them to build virtual communities with other customers by sharing information, how would you be enhancing your competitive strategy?
answer
Through Differentiation
question
_____ is an approach in which you allocate in terms of percentages how you will spend your IT dollars on various types of business strategies.
answer
Run-grow-transform (RGT) framework
question
The path a product or service follows from the originator of the product or service to the end consumer is called ____.
answer
The distribution chain
question
Which of the following activities tracks inventory and information among business processes and across companies?
answer
Supply chain management (scm)
question
A supply chain management (SCM) system is an IT system that supports supply chain management activities by:
answer
automating the tracking of inventory and information among business processes and across companies.
question
Most large manufacturing companies use _____ processes, which ensure that the right parts are available as products in process move down the assembly line.
answer
just-in-time manufacturing
question
If you were to purchase a car and the assembly of that car was dictated by your requirements before it was manufactured, you would be utilizing which type of manufacturing process?
answer
Just-in-time Manufacturing
question
Which type of transportation uses multiple channels to transport products from the manufacturing location to the customer destination?
answer
Inter-Modal
question
Which of the following supply chain activities keeps the cost of transporting materials as low as possible consistent with safe and reliable delivery?
answer
Logisitcs
question
Which of the following is a fundamental goal of CRM systems?
answer
To manage and track customer interactions.
question
What is the difference between SCM and CRM?
answer
SCM manages production and delivery information; CRM manages customer information.
question
One of the primary functions of CRM is the sales force automation (SFA) system. What is SFA's purpose?
answer
To track all the steps in the sales process
question
Which of the following systems is the primary interface to customers and sales channels, typically used to support customers or sales?
answer
Front office systems
question
What is the difference between front and back office systems?
answer
Front office systems process information in the beginning of a customer's transaction; back office systems process information at the end of the customer's transaction.
question
An enterprise resource planning (ERP) system is:
answer
a collection of integrated software for every functional area within an organization.
question
Organizations choose and deploy ERP systems for many different benefits and reasons. Which of the following is a way that firms use to calculate such benefits?
answer
Through calculation of ROI, weighted against the benefits expected
question
The Web 2.0:
answer
is a technology that focuses on online collaboration, users as both creators and modifiers of content, dynamic and customized information feeds, and many other engaging Web-based services.
question
All organizations are seeking ways to build sustainable practices and processes that address the needs of the three Ps. What are the three Ps?
answer
People,plant, and profit
question
Which of the following enables you to solve specific problems or perform specific tasks?
answer
application software
question
Which of the following provides additional functionality to your operating system including anti-virus software?
answer
utility software
question
___ come equipped with all of the features of larger desktop computers and are a very good solution if you need a fully functional computer that you can take from one place to another.
answer
notebook computers
question
Which of the following is designed to meet the computing needs of several people simultaneously in a small to medium-size business environment?
answer
Minicomputers
question
Organizations such as NASA and the National Weather Service that are heavily involved in research and "number crunching" and require computers with high processing speed, are most likely to employ which of the following computers?
answer
Supercomputers
question
Stefanie is preparing for a class lecture that requires her to create and edit information that will appear in electronic slides. Which of the following categories of personal productivity software is best suited to Stefanie's needs?
answer
presentation
question
According to the American Standard Code for Information Interchange (ASCII), what is a group of eight bits called?
answer
Byte
question
BioNext, a genomics research facility, uses scanners that are used to scan some human physical attributes like fingerprints or irises for security purposes. BioNext is using ____.
answer
Biometric scanners
question
Which of the following magnetic storage devices consists of one or more thin metal platters sealed inside the computer?
answer
Hard disk
question
While repairing a faulty CPU, Igor discovers that a sliver of quartz that beats at regular intervals in response to an electrical charge is damaged. Which of the following represents the damaged part of the CPU that Igor is repairing?
answer
CPU clock
question
Monte Carlo, Inc., wants to set up a luxury resort in a desert close to Cairo. With an eye on customer needs, it wants to ensure that all its guests can access the Internet from their rooms, the lobby, and the restaurants. Which of the following is Monte Carlo, Inc., most likely to use in its network environment?
answer
WIFi
question
What type of transmission does WiFi use?
answer
Radio waves
question
Which of the following represents a vast network of computers that connects millions of people all over the world?
answer
Internet
question
Which of the following is the domain name in the URL, http:// www.usatoday.com?
answer
usatoday
question
what is a web page?
answer
A specific portion of a Web site that deals with a certain topic
question
The Web site of a leading retailer consists of clickable texts and images that take consumers to other sites or pages of related merchandise on the Web. These clickable texts and images are ____.
answer
Links
question
Which of the following enables you to surf the Web?
answer
Web browser software
question
_____ allow you to have multiple Web sites open at the same time.
answer
Tbs
question
Which of the following helps you find Web sites with the information you want
answer
Search engine
question
The _____ focuses on online collaboration, users as both creators and modifiers of content, dynamic and customized information feeds, and many other engaging Web-based services.
answer
web 2.0
question
Bruce, a sophomore and a Web site designer, has created a free-content Web site that allows visitors to create, edit and, change content. This is an example of a(n) ____.
answer
Wiki
question
Milieu is a Web site that allows you to post personal information about yourself, create a network, and share content photos and videos. Milieu is an example of a(n) ____.
answer
social networking site
question
A Web site created by Sue, a marine-life photographer, is in the form of a journal in which she posts entries in chronological order, and often includes the option for visitors to add comments to her journal entries and photographs. This is an example of a ____.
answer
Blog
question
Which of the following provides you with broadcasts of audio and video files?
answer
Podcasting
question
Which of the following is true about the Internet backbone of a country?
answer
It is the major set of connections for computers on the Internet.
question
What is a network access point?
answer
It is a point on the Internet where several connections converge.
question
Your Internet service provider provides you access to the Internet by:
answer
allowing you to connect your computer to its computer.
question
Which of the following is true about a communications protocol?
answer
It is a set of rules that every computer follows to transfer information
question
Internet Explorer, Netscape, and Firefox are examples of ____.
answer
Web Browsers
question
Henry uses a high-speed Internet connection using a phone line, which allows him to use his phone line simultaneously for voice communication. Which of the following types of modems is Henry using?
answer
Digital Subscriber Line
question
_____ refers to collective information that gives you the ability to make effective, important, and often strategic business decisions.
answer
Business intelligence
question
_____ is the science of fact-based decision making.
answer
Analytics
question
_____ is the gathering of input information, processing that information, and updating existing information to reflect the gathered and processed information.
answer
Online Transaction Processing (OLTP)
question
A senior manager who analyzes internal and external information to analyze marketing campaigns and their affect on customer buying habits is using which type of application?
answer
Online analytical processing (OLAP)
question
A _____ is a special form of a database that contains information gathered from operational databases for the purpose of supporting decision-making tasks.
answer
Data warehouse
question
What is the most popular model for creating databases?
answer
Relational database model
question
If your phone number was used in a clothing store to uniquely identify you as a customer, the phone number would be considered a(n) ____.
answer
Primary key
question
Which data manipulation tool allows you to graphically design the answer to your business questions?
answer
Query-by- example tools
question
SQL
answer
a standardized fourth generation language found in most DBMSs.
question
What does it mean for a data warehouse to be multidimensional?
answer
The files stored in a warehouse contain several layers of columns and rows.
question
What type of software tool is used to query information stored in a data warehouse?
answer
Data-mining
question
_____ include(s) tools such as neural networks and fuzzy logic to form the basis of "information discovery."
answer
Artificial intelligence
question
A(n) _____ displays key information gathered from several sources on a computer screen in a format tailored to the needs and wants of an individual knowledge worker.
answer
Digital dashboard
question
_____ are the most essential and important quantifiable measures used in analytics initiatives to monitor success of a business activity.
answer
KPIs
question
_____ is a subset of a data warehouse in which only a focused portion of the data warehouse information is kept.
answer
Data mart
question
During which phase of the decision making process does one find or recognize a problem, need, or opportunity?
answer
Intelligence
question
Which phase of the decision making process involves carrying out the chosen solution, monitoring the results, and making adjustments as necessary?
answer
Implementation
question
When you make a choice that may not necessarily be the best choice but it meets your needs, you're making a(n) _____ choice.
answer
Satisficing
question
A(n) _____ decision involves processing a certain kind of information in a specified way so that you will always get the right answer.
answer
Structured
question
There are four main types of decisions. Which type of decision is also called an ad hoc decision?
answer
Nonrecurring
question
A decision support system (DSS) typically has three components. Which of the following performs the functions of storing and maintaining information?
answer
Data management
question
The _____ management component consists of a wide variety of statistical and analytical tools and techniques.
answer
Model
question
_____ information is any information that can be shown in map form.
answer
Spatial
question
Which of the following data mining tools helps you apply various mathematical models to information to discover new information?
answer
Statistical Tools
question
Which of the following is the science of making machines imitate human thinking and behavior?
answer
Artificial intelligence
question
Which of the following data-mining technologies uses historical information to predict future events and outcomes?
answer
Predictive analytics
question
_____ is a process of using statistical, artificial intelligence, and linguistic techniques to convert information content in surveys, e-mails, blogs, and social media into structured information.
answer
Text analytics
question
Which of the following is an artificial intelligence system that applies reasoning capabilities to reach a conclusion?
answer
Expert system
question
Which of the following artificial intelligence systems is capable of finding and differentiating patterns?
answer
Neural networks
question
_____ is a mathematical method of handling imprecise or subjective information.
answer
fuzzy logic
question
Which type of artificial intelligent system mimics the evolutionary, survival-of-the-fittest process to generate increasingly better solutions to a problem?
answer
Genetic algorithm
question
a(n) _____ is a small piece of software that acts on your behalf (on behalf of another piece of software) performing tasks assigned to it.
answer
agent-based technology
question
If your Internet business helped customers find the right product for their needs and then suggested other products based on the information you've gathered on this customer and similar customers, what intelligent agent would you be using?
answer
Shopping agent
question
_____ agents are intelligent agents that take action on your behalf.
answer
User
question
_____ is the concept of learning from ecosystems and adapting their characteristics to human and organizational situations.
answer
Biomimicry
question
_____ is the collective behavior of groups of simple agents that are capable of devising solutions to problems as they arise, eventually leading to coherent global patterns.
answer
Swarm intelligence
question
_____ is accelerated and enhanced by the Internet and the technology that supports it.
answer
E-commerce
question
_____ is a formal business plan that maps out your customer base and your strategy for reaching them.
answer
Path-to-profitablility (p2P)
question
Which type of e-commerce occurs when a business sells products and services to a government entity?
answer
B2g
question
_____ occurs when an individual sells products and services to a government entity.
answer
C2G e-commerce
question
The _____ e-commerce model is an example of citizens paying their income tax returns online rather than through the mail.
answer
G2C
question
If your company sold tires to the automobile industry and these sales were conducted through the Internet, what type of e-commerce model would you be using?
answer
B2B
question
When you purchase your books for this course from an online source such as Amazon.com, you are participating in which type of e-commerce?
answer
B2c
question
What is the major difference between B2B and B2C e-commerce?
answer
The B2B marketplace does not involve consumers, just business partners; the B2C marketplace involves consumers.
question
If you created links on your personal Web site that connected your visitors to businesses with the goal that you would earn a fee for purchases made by your visitors, what type e-commerce model are you creating?
answer
Affiliate programs
question
E-bay is a hybrid of both
answer
a B2C e-commerce site and a C2C e-commerce site.
question
Which of the following types of products purchased on the Internet are typically priced low because they are used more frequently?
answer
Convenience
question
Which of the following is an example of commoditylike merchandise?
answer
Toothpaste
question
BMW is currently creating interactive Web sites that allow one to build and purchase their own unique car. This type of Web site creates what type of business opportunity?
answer
Mass Customization
question
Maintenance, repair, and operations (MRO) materials are also called ____.
answer
Indirect Materials
question
_____ refers to the combining of purchase requests from multiple buyers into a single large order, which justifies a discount from the business.
answer
Demand aggregation
question
_____ are materials that are used in production in a manufacturing company or are placed on the shelf for sale in a retail environment.
answer
Direct Materials
question
Which of the following is an electronic marketplace that connects buyers and sellers across many industries, primarily for MRO materials?
answer
Horizontal e-marketplace
question
Which of the following is an electronic marketplace that connects buyers and sellers in a given industry?
answer
Vertical e-marketplace
question
What term is used to describe the small advertisements that appear on other Web sites?
answer
Banner ads
question
Viral Marketing is
answer
a marketing campaign that persuades consumers to encourage friends to purchase the same products or services.
question
an affiliate program is:
answer
an arrangement made between two e-commerce sites that directs viewers from one site to the other site.
question
What type of Internet-based company makes it easy for one person to pay another person or organization over the Internet?
answer
Financial Cybermediary
question
Which type of business environment supports computer-to-computer transfer of transaction information in a standard business document and format?
answer
Electronic data interchange
question
_____ scrambles the contents of a file so that you can't read it without having the right key to unscramble the file.
answer
Encryption
question
Which computer tool creates a secure and private connection between a Web client's computer and a Web server's computer, so that files sent from one to another are kept confidential?
answer
Secure Sockets Layer (SSL)
question
Which of the following is true of Long Tail economics?
answer
It is ignored by traditional businesses but e-commerce businesses profit from it.
question
When businesses provide enabling technologies that allow people to create, modify, and oversee the development of a product or service, it is known as ____.
answer
Crowdsourcing
question
What is the intersection of a row and column in a spreadsheet called?
answer
Cell
question
A company makes a list of its customers using spreadsheet software. It has four columns containing information on customer id (4-Digit), customer name, date of most recent purchase, and address respectively. Which of the following represents information stored in the third column of the list?
answer
01/27/12, 04/13/09, 10/30/11, 09/12/10.
question
A _____ is a description of a list by column.
answer
List definition table
question
Which of the following spreadsheet features allows you to show only rows from a list that meets a specific condition?
answer
Filter
question
Using spreadsheet software, a manager makes a list of the number of employees in each department in his company. The team size column has the following entries in each cell: 3, 3, 7, 13, 22, 15, 26, 4. If the manager uses a basic Filter, which of the following can he accomplish?
answer
show only production departments with 3 people.
question
Which spreadsheet feature allows you to hide rows in a list?
answer
AutoFilter
question
The _____ function allows you to use criteria such as greater than, less than, and so on, to create a sublist of required elements.
answer
Custom Filter
question
The results for a class of 10 after an examination are as follows: 56, 59, 64, 76, 78, 49, 62, 79, 86, 94. A teacher creates a list of students and their marks using spreadsheet software. To find the number of students who scored between 65 and 75, he selects the Custom Filter function and enters "Greater Than" 65 or "Lesser Than" 75 as his criteria. How many students will be selected?
answer
10
question
A shopkeeper wants to create a sublist of customers spending less than $50 and customers spending more than $100 per purchase, out of a list of all customer-purchase amounts. Which of the following combinations of values and Boolean operators must be chosen?
answer
"Lesser Than" $50 or "Greater Than" $100
question
If you wanted customers who earned an annual income of less than $25,000 to appear in red, what spreadsheet feature would you use?
answer
Conditional formatting
question
Which of the following enables you to group and summarize information?
answer
Pivot Table
question
When creating a ____, you create dimensions of information by specifying how information is to be summarized by dimension.
answer
Pivot table
question
_____ is an Excel function that works backward from an objective to compute an unknown value.
answer
Goal seek
question
A worksheet, created by a company making toothbrushes, contains the following information within specified cells (given in brackets): Number of toothbrushes sold (K10), Sale price * number of toothbrushes sold (K11), Transportation cost per toothbrush * number of toothbrushes sold (K12), the fixed cost (K13) involved in manufacturing the toothbrushes, and the net profit (K14). If the company wants to find the number of toothbrushes they have to sell to make a profit of $5,000, what must they enter in the "By changing cell" in the Goal Seek Dialog box?
answer
K10
question
Which of the following is an action which needs to be performed before using the Goal Seek tool?
answer
Creation of a worksheet that includes an objective based on some unknown value in a cell.
question
What is the difference between a Filter and a pivot table?
answer
A pivot table provides summary results on groups of information; a Filter shows only rows in some group.
question
1. Which of the following systems development techniques requires IT specialists that are in-house to develop information systems?
answer
insourcing
question
Which of the following systems development techniques allows end users to develop information systems?
answer
selfsourcing
question
What is the difference between insourcing and selfsourcing?
answer
Selfsourcing allows for end user development; insourcing requires internal IT staff.
question
The systems development life cycle (SDLC) is:
answer
a structured approach for developing information systems.
question
The SDLC contains seven phases. Which phase is devoted to creating a solid plan for developing your information system?
answer
Planning
question
Which of the following is a characteristic of a proposed system that is essential to the success of your organization?
answer
Critical success factor
question
Which of the following occurs when the scope of the project increases beyond its original intentions?
answer
Scope creep
question
_____ defines and develops the project plan, and tracks the plan to ensure that all key project milestones are completed on time.
answer
Project manager
question
_____ represent key dates by which you need a certain group of activities performed.
answer
Project milestones
question
Business requirements are
answer
the detailed set of requests that the proposed information system must meet to be successful.
question
The primary goal of which phase in the SDLC is to build a technical blueprint of how the proposed system will work?
answer
Design
question
the SDLC contains seven phases. Which phase transforms the design into an actual system?
answer
Devleopment
question
Which phase in the SDLC verifies that the system works and meets all the business requirements developed in the analysis phase?
answer
testing
question
_____ verifies that separate systems can work together.
answer
integration testing
question
If you were to implement the new system while the existing system continued to run, what type of implementation method would you be following?
answer
Parallel implementation
question
During the _____ phase of the SDLC, the new system is monitored and supported to ensure it continues to meet the business goals.
answer
maintenance
question
_____ focuses on building small self-contained blocks of code that can be reused across a variety of applications within an organization.
answer
component- based development
question
Which of the following methodologies breaks a project into tiny phases; programmers must develop the code for each phase before they can continue to the next phase?
answer
Extreme programing
question
_____ is a high-level, holistic organizational approach to how your organization views and acts on all its software needs.
answer
Service- oriented architecture
question
Which of the following is a potential risk of selfsourcing?
answer
Lack of documentation and external support leads to short-lived systems
question
_____ is the process of building a model that demonstrates the features of a proposed product, service, or system.
answer
Prototyping
question
What is used to prove the technical feasibility of a proposed system?
answer
Proof of concept prototype
question
Which of the following is an advantage of prototyping?
answer
all of the above
question
If you were constructing a legal document for your software vendor that stipulated needed requirements, schedules, costs, acceptance criteria, and assessment metrics, what would you be creating?
answer
Service level agreement
question
What is the trend called when a U.S. company outsources IT functions to other countries that are geographically far away
answer
Offshore outsourcing
question
Which of the following is an advantage of outsourcing?
answer
Reduces costs
question
Which of the following is true of service-oriented architecture (SOA)?
answer
It focuses on the development, use and reuse of services
question
According to the SOA philosophy, which of the following is the most important organizational resource?
answer
Information
question
Which of the following represents the different layers of structure, which provide support or services?
answer
Infrastructure
question
Which of the following refers to the capability of two or more computing components to share information and other resources, even if they are made by different manufacturers?
answer
interoperability
question
Which of the following is a fundamental underlying infrastructure for any IT environment?
answer
Network
question
Which of the following best defines an infrastructure which allocates the information and processing power of IT systems via a network?
answer
Distributed infrastructure
question
Which of the following is a form of distributed infrastructure?
answer
Client/server infrastructure
question
In which of the following infrastructures is the IT system partitioned into layers?
answer
Tiered
question
Which of the following is true of tiered infrastructure?
answer
It has multiple layers, each performing a specific type of functionality.
question
In the _____ infrastructure, the client handles the display and the server handles the request.
answer
2-tier infrastructure
question
A(n) _____ infrastructure balances the work of the network over several different servers.
answer
n-tier
question
_____ is a delivery model for software which provides the ability to customize data entry forms, screens, reports, and the like, and access to software development tools to alter the way in which the software works by adding new modules (services) and/or making modifications to existing modules.
answer
PaaS
question
_____ involves using the cloud for a vast majority of your computing needs.
answer
IaaS
question
which of the following is true of cloud computing?
answer
It gives immediate access to a broad range of application software.
question
Which of the following is a process of continuously measuring system results and comparing those results to baseline values that a system seeks to attain?
answer
Benchmarking
question
Which of the following is often associated with bandwidth such as transmission speeds expressed as kilobits per second and megabits per second?
answer
throughput
question
GenTech, a software company, is situated in Tokyo, Japan. Given that the country is prone to several earthquakes, GenTech is keen to build a back-up plan which will guide the company on how to recover should disaster strike. Which of the following will help the company in this regard?
answer
Business continuity plan
question
Morrison and Sons, a financial firm, is developing a business continuity plan. The firm has already compiled a list of the various potential threats to the organization and its assets and is now in the process of identifying the impact each these threats would have on the business's operations, should they come to fruition. The company is in which phase of business continuity planning?
answer
Analysis
question
A(n) _____ is two or more computers connected so that they can communicate with each other and share information, software, peripheral devices, and/or processing power.
answer
Network
question
The _____ cable is a better-constructed version of the phone twisted-pair cable.
answer
Cat 5
question
Which of the following devices allows a computer to use radio waves to access a network?
answer
WAP (wireless access point)
question
If you wanted to wirelessly connect more than one computer to share a cable Internet service in your home, what would you need?
answer
A Broadband router
question
Which type of network covers a contiguous geographic area, such as a group of buildings in close proximity to each other?
answer
LAN
question
Which type of network covers a large geographic distance, such as a state, a country, or even the entire world?
answer
WAN
question
_____ is a set of connected networks all within the same city or metropolitan area, but not in immediate proximity to each other.
answer
MAN
question
Where would a computer look up the site location for a computer it needs to send information to?
answer
Domain name system
question
Which of the following terms refers to the capacity of a communications medium to transfer information in a given amount of time?
answer
Bandwidth
question
A _____ is the smallest possible amount of data.
answer
bit
question
A single symbol or letter of text is stored using _____ byte(s).
answer
one
question
What type of Internet connection uses an ordinary telephone line and a modem?
answer
dial up circuit
question
Which of the following communications medium is NOT classified as a broadband connection?
answer
dial-up
question
What does a modem do?
answer
Transmits, receives, and converts analog signals into digital signals
question
Which type of high-speed Internet connection works in a fashion similar to dial-up modems but allows you to use the telephone at the same time you are using the Internet?
answer
DSL
question
Which network technology allows you to send voice calls over the Internet and avoid toll charges?
answer
Voice Over IP
question
Which of the following communications media uses a very thin and flexible glass or plastic fiber through which pulses of light travel?
answer
Optical Fiber
question
A(n) _____ uses encryption to protect the confidentiality of all network transmissions between two endpoints.
answer
VPN
question
In the context of malware, _____ are programs designed to be controlled by an attacker to perform unauthorized work over a period of time.
answer
Bots
question
Which of the following refers to software designed to harm computers or computer security, engage in criminal activity, or compromise resources in some way?
answer
malware
question
A computer infected with bots that can run automatically by themselves and that is part of a botnet is known as a _____ computer.
answer
zombie
question
A(n) _____ attack is one where hackers overwhelm a computer system or network with so many requests that the system goes down or crashes.
answer
DDos
question
Which of the following refers to an e-mail sent out intending to frighten people about a virus threat that, in fact, does not exist?
answer
virus hoax
question
What is the objective of a denial-of-service (DoS) attack?
answer
To prevent legitimate customers from getting into a site to do business
question
_____ are politically motivated and seek to cause harm to people or destroy critical systems or information.
answer
cyber terrorists
question
_____ is the collection, authentication, preservation, and examination of electronic information, often for presentation in court.
answer
digital forensics
question
_____ is a process used by forensics teams to gather information while a system is still running.
answer
Live analysis
question
_____ space refers to the set of clusters that have been marked as available to store information, but have not yet received a file.
answer
unallocated
question
Which of the following is a tool that makes it hard or impossible to trace user activity or access data in files?
answer
encrytion
question
_____ refers to the hiding of information inside other information.
answer
Steganography
question
The process of scrambling the contents of a file so that one cannot read it without the right decryption key is known as ____.
answer
encrytion
question
The process of blacking out portions of a document, usually to protect confidential information, so that it cannot be recovered later is known as ____.
answer
redacting
question
Which of the following options can make one delete a file so that the file is not listed in the Recycle Bin?
answer
Shift + delete
question
Semantic analysis is also known as ____.
answer
concept searching
question
The analysis phase of a digital forensics investigation consists of:
answer
the recovery of authenticated information.
question
What is the first phase of investigation in digital forensics?
answer
Collection
