question

Multinational and global organizations must not present a consistent face to their shareholders, customers, and suppliers but instead must operate with a different value system in each country they do business in.

answer

False

question

The term ethics describes standards or codes of behavior expected of an individual by a group to which the individual belongs.

answer

True

question

The board of directors of an organization is normally responsible for day-to-day management and operations of the organization.

answer

False

question

The greater reliance of information systems in all aspects of life has decreased the risk that information technology will be used unethically.

answer

True

question

The virtues ethics approach to decision making focuses on how one should behave and think about relationships if he or she is concerned with his or her daily life in the community.

answer

True

question

An organization's mission statement highlights its key ethical issues and identifies the overarching values and principles that are important to the organization and its decision making.

answer

False

question

Consistency means that shareholders, customers, suppliers, and the community know what they can expect of an organization - that it will behave in the future much as it has in the past.

answer

True

question

A rapid increase in the appointment of corporate ethics officers typically follows:

answer

the revelation of a major business scandal.

question

In a(n)_____, an organization reviews how well it is meeting its ethical and social responsibility goals, and communicates its new goals for the upcoming year.

answer

social audit

question

In a forprofit organization, it is the primary objective of the _____ to oversee the organization's business activities and management for the benefit of shareholders, employees, customers, suppliers, and the community.

answer

board of directors

question

Someone who stands to gain or lose, depending on how a situation is resolved is called a ________.

answer

stakeholder

question

Which of the following steps in the decision-making process gathers and analyzes facts and also identifies stakeholders affected by the decision?

answer

Develop problem statement

question

Which of the following statements best describes a reason why organizations pursue corporate social responsibility (CSR) goals and promote a work environment in which employees are encouraged to act ethically when making business decisions?

answer

To gain the goodwill of the community

question

______ had one of the lowest software piracy rates in 2011.

answer

New Zealand

question

The Foreign Corrupt Practices Act is a legally binding global treaty to fight bribery and corruption.

answer

False

question

From a legal perspective, there is both a reasonable person standard and a reasonable professional standard to decide whether parties owe a duty of care.

answer

True

question

The core body of knowledge for any profession outlines an agreed-upon code of ethics and practices for those who practice in that profession.

answer

False

question

The United States has adopted labor laws and regulations that require a more precise definition of what is meant by a professional employee.

answer

True

question

Currently no one IT professional organization has emerged as preeminent, so there is no universal code of ethics for IT workers.

answer

True

question

A bribe is a crime even if the payment was lawful under the laws of the foreign country in which it was paid.

answer

False

question

When the Business Software Alliance (BSA) finds cases of software piracy, it can assess heavy monetary penalties.

answer

True

question

A ______ states the principles and core values that are essential to the work of a particular occupational group.

answer

professional code of ethics

question

The ______ permits facilitating payments that are made for "routine government actions," such as obtaining permits.

answer

FCPA

question

A(n) ______ is the failure to act as a reasonable person would act.

answer

breach of the duty of care

question

In 1972, the _____ recommended that publicly held organizations establish audit committees.

answer

Securities and Exchange Commission (SEC)

question

_____ In a corporate setting can sometimes be directly traceable to IT users - they might allow it to happen or they might actively engage in it.

answer

Software piracy

question

Which of the following statements is true about licensing of IT workers?

answer

There is no single administrative body to accredit professional education programs for IT.

question

From a legal perspective, IT workers are not recognized as professionals because they are not _____ by the state or federal government.

answer

Licensed

question

The _____ code gets a rootkit installation started and can be easily activated by clicking on a link to a malicious Web site in an email or opening an infected PDF file.

answer

Dropper

question

A(n) ________ works by using the internet to relay communications; it maintains privacy through security procedures and tunneling protocols, which encrypt data at the sending end and decrypt it at the receiving end.

answer

Virtual private network

question

An antivirus software scans for a specific sequence of bytes, known as a ______, that indicates the presence of specific malware.

answer

Virus signature

question

______ test the limitations of information systems out of intellectual curiosity to see whether they can gain access and how far they can go.

answer

Hackers

question

The _____ policy is a template available from the SANS institute that defines the means to establish a culture of openness, trust, and integrity in business practices.

answer

Ethics

question

_____ have become a common and easily created form of malware that are created using applications such as Visual Basic or VBScript.

answer

Macro viruses

question

A _______ attack keeps the target so busy responding to a stream of automated requests that legitimate users cannot get in.

answer

Distributed denial-of-service

question

Phishing frequently leads consumers to counterfeit Web sites designed to trick them into initiating a denial-of-service attack.

answer

False

question

The security of any system or network is a combination of technology, policy, and people and requires a wide range of activities to be effective.

answer

True

question

Malicious insiders mean well but have the potential to cause considerable damage through their actions.

answer

False

question

A spear-phishing attack typically employs a group of zombies to keep the target so busy responding to a stream of automated requests that legitimate users cannot access the target.

answer

False

question

Employees and contract workers must be educated about the importance of security so they will be motivated to understand and follow the security policies.

answer

True

question

Competitive intelligence is conducted by industrial spies.

answer

False

question

Whenever possible, automated system rules should mirror an organization's written policies.

answer

True

question

Electronically stored information includes any form of digital information stored on any form of electronic storage device.

answer

True

question

There is virtually no way to limit the deposit of cookies on a user's hard drive.

answer

False

question

The pretexting rule addresses attempts by people to access personal information without proper authority by such means as impersonating an account holder or phishing.

answer

True

question

Exemptions to the Freedom of Information Act bar disclosure of information that could compromise national security or interfere with an active law enforcement investigation.

answer

True

question

The Constitution does not contain the word privacy, but the Supreme Court has ruled that the concept of privacy is protected by the Bill of Rights.

answer

True

question

The European Union Data Protection Directive requires member countries to ensure that data transferred to non-European Union countries is protected.

answer

True

question

Through the use of cookies, a Web site is able to identify visitors on subsequent visits.

answer

True

question

The _____ presumes that a student's records are private and not available to the public without the consent of the student.

answer

Family Educational Rights and Privacy Act

question

Under the ______, financial institutions must provide a privacy notice to each consumer that explains what data about the consumer is gathered, with whom that data is shared, how the data is used, and how the data is protected.

answer

Gramm-Leach-Bliley Act

question

The Children's Online Privacy Protection Act _____.

answer

does not cover the dissemination of information to children

question

The ______ restricted the government's ability to secretly intercept communications.

answer

Communications Act of 1934

question

The ______ protects citizens from unreasonable government searches and is often invoked to protect the privacy of government employees.

answer

Fourth Amendment

question

The ______ prohibits unauthorized access to stored wire and electronic communications, such as the contents of email inboxes, instant messages, message boards, and social networking sites.

answer

Electronic Communications Privacy Act

question

The ______ allows consumers to request and obtain a free credit report each year from each of the three primary credit reporting companies.

answer

Fair and Accurate Credit Transactions Act

question

The Fifth Amendment protects American's rights to freedom of religion and freedom of expression.

answer

False

question

Anonymous political expression played an important role in the early formation of the United States.

answer

True

question

The Communications Decency Act was aimed at protecting children from pornography, but it was found unconstitutional.

answer

True

question

Each violation of the provisions of the Controlling the Assault of Non-Solicited Pornography and Marketing (CAN-SPAM) Act can result in a fine of up to $250 for each unsolicited email, and fines can be tripled in certain cases.

answer

True

question

Most countries other than the United States do not provide constitutional protection for hate speech.

answer

True

question

The Children's Internet Protection Act (CIPA) was an attempt to protect children from accessing pornography and other explicit material online.

answer

True

question

Pornography purveyors are free to produce and publish whatever they want; however, if what they distribute is judged obscene, they are subject to prosecution under the obscenity laws.

answer

True

question

______ involves the examination of internet records in an attempt to reveal the identity of an anonymous poster.

answer

Doxing

question

Section 230 of the _____ provides immunity to an internet service provider (ISP) that publishes user-generated content, as long as its actions do not rise to the level of a content provider.

answer

Communications Decency Act

question

Possession of child pornography is a federal offense punishable by up to ______ years in prison.

answer

Five

question

Which of the following can provide a virtually untraceable level of anonymity to email messages?

answer

Remailers

question

U.S. laws do not allow a person to be _____ for engaging in an activity protected by the U.S. Constitution, even if the activity violates the criminal laws of another country.

answer

Extradited

question

In the U.S., speech that is merely annoying, critical, demeaning, or offensive enjoys protection under the _____ Amendment.

answer

First

question

Which of the following statements is true of the Communications Decency Act (CDA)?

answer

The problem with the CDA was its broad language and vague definition of "indecency", as a standard that was left to individual committees to determine.

question

The _______ of 2008 increased trademark and copyright enforcement and substantially increased penalties for infringement.

answer

Prioritizing Resources and Organization for Intellectual Property (PRO-IP) Act

question

Motion picture companies supported the development and worldwide licensing of the ______, which enables a DVD player or a computer drive to decrypt, unscramble and play back motion pictures on DVDs, but not copy them.

answer

Content Scramble System (CSS)

question

The U.S. Supreme Court has ruled that there are ______ classes of items that cannot be patented.

answer

Three

question

The concept that an idea cannot be copyrighted but the _____ of an idea can be is key to understanding copyright protection.

answer

Expression

question

Firefox and OpenOffice are all examples of _____.

answer

open source software

question

A(n) _______ can read the machine language of a software program and produce the source code.

answer

Decompiler

question

Unlike traditional copyright law, the ____ does not govern copying; instead, it focuses on the distribution of tools and software that can be used for copyright infringement as well as for legitimate non-infringing use.

answer

Digital Millennium Copyright Act (DMCA)

question

The Lanham Act (also known as the Trademark Act) defines the use of a trademark, the process of obtaining a trademark, and the penalties associated with trademark infringement.

answer

True

question

The World Intellectual Property Organization (WIPO) Copyright Treaty of 1996 eliminated many of the original copyright protections for electronic media.

answer

False

question

Competitive intelligence involves gathering and analysis of the trade secrets of your competitors.

answer

False

question

The Nominative Fair Use Doctrine is a defense often employed by the defendant in trademark infringement cases.

answer

True

question

Because organizations can risk losing trade secrets when key employees leave, they often try to prohibit employees from revealing secrets by adding non-compete clauses to employment contracts.

answer

True

question

The World Trade Organization (WTO) developed the Agreement on Trade-Related Aspects of Intellectual Property Rights to establish the minimum levels of protection that each government must provide to the intellectual property of all WTO members.

answer

True

question

Defining and controlling the appropriate level of access to intellectual property are complex tasks.

answer

True

question

Which of the following is true of the International Organization for Standardization?

answer

It is a worldwide federation standards bodies from 161 countries.

question

Products, such as statements of requirements, flowcharts, and user documentation, are known as _____

answer

Deliverables

question

Which of the following is true of software testing?

answer

Static testing involves software programs called static analyzers which are run against new code.

question

In the context of the Capability Maturity Model Integration maturity levels, the percentage of organizations at the managed maturity level is.

answer

22.1

question

Software quality is defined as the degree to which a software product meets:

answer

the needs of its users

question

_______ is common in airplane and spacecraft control systems.

answer

Triple version programming

question

When sued for _______ , a software supplier is not held responsible for every product defect that causes customer or third-party loss.

answer

Negligence

question

In the context of developing safety-critical systems, the safety engineer's role is limited to producing a hazard log.

answer

False

question

In integration testing, special software programs called static analyzers are run against the new code.

answer

False

question

Software quality is the degree to which a software product meets the needs of its users.

answer

True

question

Software product litigation first occurred in 2000.

answer

False

question

When developing safety-critical systems, a key assumption must be that safety will automatically result from following an organization's standard development methodology.

answer

False

question

Software developers do not typically work closely with safety and software engineers.

answer

False

question

Capability Maturity Model Integration (CMMI) is a process improvement approach that defines the essential elements of effective processes.

answer

True

question

Since businesses implemented automated payroll systems, fewer accounting employees are needed.

answer

True

question

Mastering the use of cell phones has a significant learning curve.

answer

False

question

In the early days of IT in the 1960s, productivity improvements were difficult to measure.

answer

False

question

The digital divide cannot exist within countries.

answer

False

question

Telework increases ad hoc work requests and disruptions from fellow workers.

answer

False

question

A disadvantage of teleworking is that the contributions of teleworkers may not be fully recognized and credited.

answer

True

question

Online tools offered by medical insurers enable patients to compare the quality, safety, and cost information on hospitals nationwide.

answer

True

question

The _______ is a low-cost laptop introduced by Intel and Lenovo designed for use in kindergarten through high school classrooms in developing countries.

answer

Classmate+

question

It can take _______ for IT investment to result in a significant increase in productivity.

answer

five to seven years

question

Compared to personal computers, cell phones

answer

come with an extended battery life

question

The _______ is a low-cost computer that runs a Linux-based operating system and comes with a suite of 300 or so learning applications called Sugar.

answer

OLPC XO-4

question

In 2006, _______ introduced a low-cost laptop called the Classmate PC.

answer

Intel

question

The full name of the E-Rate program is _______ .

answer

Schools and Libraries Program of the Universal Service Fund

question

The Bureau of Labor Statistics tracks U.S. productivity on a(n) _______ basis.

answer

quarterly

question

An advantage social network advertising has over more traditional advertising media is that it allows advertisers to create an opportunity to generate a conversation with ad viewers.

answer

True

question

Averaged across all ages, U.S. males spend over 6 hours per month on social networking sites.

answer

True

question

There are a number of ethical issues associated with using social network advertising to send messages to an individual's network of friends.

answer

True

question

The recommended approach to put an end to cyberstalking is to insist that the cyberstalker meet face-to-face with the victim to talk things out.

answer

False

question

A survey found that 92 percent of respondents either use or plan to use some form of social media in their recruiting.

answer

True

question

Cyberbullying can be easily identified and abolished.

answer

False

question

In some virtual worlds, an avatar can earn virtual world money by performing some task in the virtual world and convert their virtual world money into real world cash.

answer

True

question

_______ built a virtual world model of its Salt Lake refinery for training new operators.

answer

Chevron

question

Most social networking Web sites have terms of use agreement that states the Web site has the right to _______ .

answer

delete material that violates the site's policies

question

_______ is a social networking site where entrepreneurs and small-business people collaborate to help each other to succeed.

answer

Biznik

question

Unless organizations _______ social networks, their customers are left to resolve their issues and questions on their own, often in ways that are not ideal.

answer

monitor

question

Hotmail created what is recognized by many as the most successful _______ campaigns ever when it first launched its service in 1996.

answer

viral marketing

question

The popularity of social networking is increasing most rapidly _______ .

answer

over all ages

question

_______ of video material is being uploaded to YouTube every minute making it difficult to review all video material submitted for posting.

answer

More than 100 hours

question

Electronics manufacturing employees and suppliers at all steps along the supply chain and manufacturing process are at risk of unhealthy exposure to potentially harmful materials.

answer

True

question

According to the Computing Research Association, the number of undergraduate degrees awarded in computer science at doctoral-granting computer science departments has declined dramatically from 2004 to 2009

answer

True

question

Contingent workers, H-1B workers, and outsourced offshore workers are examples of nontraditional workers

answer

True

question

The European Union's Restriction of Hazardous Substances Directive restricts the use of many hazardous materials in computer manufacturing.

answer

True

question

The U.S. Congress has approved the granting of an unlimited number of H-1B visas.

answer

False

question

A person can work for a U.S. employer as an H-1B employee for a maximum continuous period of ten years.

answer

False

question

Outsourcing is a short-term business arrangement in which a company contracts for services with an overseas organization that has expertise in providing a specific function.

answer

False

question

One potential disadvantage of using contingent workers is that _______ .

answer

they may not feel a strong connection to the company for which they are working

question

The _______ in Egypt reduced the attractiveness of that country as a source of IT outsourcing.

answer

political unrest

question

Before a company can apply for an H-1B visa worker, it must file _______.

answer

a Labor Condition Application

question

Since contingent workers are already specialists in a particular task, the hiring firm does not customarily incur _______ .

answer

training costs

question

The False Claims Act was enacted during _______ .

answer

the U.S. Civil War

question

Congress has set the number of H-1B visas to be granted at _______ per year each year since 2004 with another 20,000 visas available for only foreign graduates of U.S. universities with advanced degrees.

answer

65,000

question

The ________ requires manufacturers to use at least 65 percent reusable or recyclable components and reduce or eliminate toxic material in their packaging.

answer

European Union's Restriction of Hazardous Substances Directive

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