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1.Employee relations, philanthropy, pricing, resource conservation, product quality and safety, 2.and doing business in countries that violate 3.Human rights (ex. Apple - some workers in China may have died from chemicals)

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A. Decisions that managers face that have a social responsibilities dimension

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1. Management's only social responsibility is to 2. Maximize organizational profits for stockholders

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B. The classical view of social responsibility holds that

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1. Of social responsibility is 2. Economist and Nobel laureate Milton Friedman

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C. The most outspoken advocate of the classical view

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1. Corporate manager should 2. Maximize value to shareholders

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D. According to the classical view

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1. Argues that anytime managers decide on their own 2. to spend their organization's resources for the "social good" 3. They are adding to the costs of doing business

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E. A leading proponent of the classical view

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1. Believe that business organizations are 2. Not just merely economic institutions

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F. Proponents of the socioeconomic view of social responsibility

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1. The belief that businesses should be responsible 2. Because such actions are right 3. For their own sake

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G. Ethical obligation argument

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1. Difficult social problems create a desirable 2. Community and attract and keep skilled employees 3. Is known as the better environment argument for social responsibility (tutoring elementary students from single parent homes)

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H. The belief that business that help solve

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1. When they attend only to economic interests 2. Is known as the violation of profit maximization argument

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I. The belief that businesses are being socially responsible

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1. Are passed on as higher prices to 2. Consumers is known as the "cost" argument against 3. Being socially responsible

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J. The belief that the costs of social activity

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1. The obligation of a business to 2. Meet its economic and legal responsibilities

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K. Social obligation is

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1. Is defined as a business firm's obligation 2. Beyond that required by law and economic 3. To pursue long-term goals that are good for society.

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L. Social responsibility is defined as

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1. From other similar concepts 2. Is that it adds an ethical imperative

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M. The aspect that differentiates social responsibility

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1. Federal pollution control standards and 2. Does not discriminate in hiring, promotion, and pay is 3. Meeting its social obligation and nothing more 4. Because laws mandate these actions

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N. In the United States, a company that meets

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1. Uses recycled paper products is 2. Being socially responsive

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O. When a firm advertises that it only

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1. Rule or principles that define 2. Right and wrong conduct

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P. The basic definition of ethics

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1. Ethics training programs is 2. Whether ethics can be taught

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Q. The primary debate about

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1. Of leadership, employees crave 2. honesty

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R. More than any other quality

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o Requires employer to provide a working environment free from hazards to health.

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• Occupational Safety and Health Act of 1970

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o Sets standards on selected products, requires warning labels, and orders product recalls

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• Consumer Product Safety Act of 1972

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o Forbids discrimination in all areas of employer-employee relations. o Health insurance, disabilities

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• Equal Employment Opportunity Act of 1972

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o Requires employers with 100 or more employees to provide 60 days' notice before a facility closing or mass layoff.

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• Work Adjustment and Retraining Notification Act of 1988

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o Prohibits employers from discriminating against individuals with physical or mental disabilities or the chronically ill; also requires organizations to reasonably accommodate these individuals.

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• Americans with Disabilities Act of 1990

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o Reaffirms and tightens prohibition of discrimination; permits individuals to sue for punitive damages in cases of intentional discrimination.

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• Civil Rights Act of 1991

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o Grants 12 weeks of unpaid leave each year to employees for the birth or adoption of a child or the care of a spouse, child, or parent with a serious health condition; covers organizations with 50 or more employees.

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• Family and Medical Leave Act of 1993

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o Provides for labeling requirements on certain toys that contain parts or packaging that could harm children and requires manufacturers of such toys to report any serious accidents or deaths of children to the Consumer Product Safety Commission.

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• Child Safety Protection Act of 1994

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o Makes theft or misappropriation of trade secrets a federal crime.

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• U.S. Economic Espionage Act of 1996

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o Gives online contracts (those signed by computer) the same legal force as equivalent paper contracts.

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• Electronic Signatures on Global and National Commerce Act of 2006

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o Holds businesses to higher standards of disclosure and corporate governance.

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• Sarbanes-Oxley Act of 2002

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o Requires employees to "destroy" personal information about employees before disposing of it, if they got the information from a credit report.

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• Fair and Accurate Credit Transactions Act of 2003

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1. An organization's human resources can be a significant 2. Source of competitive advantage

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Various studies have conclude that

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1. Collective bargaining to protect 2. The rights of their members (no rights prior to 1935)

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Labor unions use

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1. Protected classes are retained and 2.Their opportunities are maintained

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C. In organizations affirmative action programs ensure that

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1. Employees in organizations with 50 or more workers 2. To take up to 12 weeks of unpaid leave 3. Each year for family or medical reasons

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D. Family and Medical Leave Act of 1993

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1. The examination of the current human resources status by making 2. A human resource inventory

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E. The beginning point for any human resources planning process is

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1. Necessary to perform the job is known as 2. A job analysis

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F. An assessment that defines the jobs and behaviors

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1. Job content, environment, and conditions of employment is called 2. A job description

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G. A written statement that describes a job to include:

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1. Needed by an employee to perform a job is known as 2. Job specification

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H. A list of the minimum qualifications or requirements

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1. Management may want to reduce 2. The organization's workforce through 3. Decruitment

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I. If human resource planning shows a surplus of employees

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1. Firing 2. Layoffs 3. Attrition 4. Transfers 5. Reduced workweeks 6. Early retirement 7. Job sharing

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1. Management may want to reduce 2. The organization's workforce through 3. Decruitment J. Decruitment options

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1. Employee referrals generates the best referrals because 2. A good referral reflects on the sources of the recommendation

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K. As a source of potential job candidates

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1. The selection device and 2. Some relevant job selection criterion

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L. Validity is the proven relationship between

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1. They are used to select 2. Senior management

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M. Assessment centers are best if

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1. How consistent a selection device 2. Measures a criterion

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N. Reliability indicates

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1. As a selection device is that 2. Relevant biographical facts that can be verified 3. Have been shown to be 4. Valid performance measures for some jobs

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O. A strength of using an application form

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1. Is that it is typically 2. Expensive to create and administer.

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P. A weakness of using a performance-stimulus test

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1. A company must be sure 2. The physical requirements are valid and 3. That they do not discriminate

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Q. To use a physical exam as a selection device

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1. Familiarizes the employee with the goals of the work unit, 2. Clarifies how his or her job contributes to the unit goals, 3. And includes an introduction of his or her new co-workers

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R. Work unit orientation

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1. Whether formal or informal 2. Results in an outsider-insider 3. Transition that helps 4. The new member feel fairly well adjusted

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S. Successful orientation

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1. The evaluator's attention on key behaviors that 2. Distinguish effective from ineffective work performance

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T. The use of critical incidents focuses

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1. Have been sued for 2. Sexual harassment

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U. About one in three Fortune 500 companies

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1. The courts want to know 2. Whether the organization 3. Knew whether the organization 4. Knew about the alleged behavior and 5. Whether the alleged behavior was shown as unwanted.

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V. When there are sexual harassment claims against an organization,

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1. Of the potential for sexual harassment accusation 2. And expensive law suits

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W. Workplace romances are potentially problematic for organizations because

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1. Satisfied and committed to their jobs 2. When offered options such as job sharing

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X. People who prefer segmentation are more likely to be

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