question

Occupational Safety and Health Administration

answer

OSHA

question

Equal Employment Opportunity

answer

EEO

question

Comprehensive Omnibus Budget Reconciliation Act

answer

COBRA

question

When you choose the best action for each situation

answer

Situational Leadership

question

When a supervisor asks for opinions in making decisions

answer

Participative Leadership

question

Tells employees and others what is the main purpose of company

answer

Mission Statement

question

A reward that comes externally from a person such as a raise

answer

Extrinsic Reward

question

A reward that comes from within such as self-esteem

answer

Intrinsic Reward

question

Shows the relationship between employees and their peers

answer

Organizational Chart

question

Shows alternate paths for decision making

answer

Decision Tree

question

When a supervisor administers a questionnaire among participants that have never met

answer

Delphi Technique

question

Shows timelines for projects

answer

Gantt Chart

question

When a supervisor believes that all employees are lazy and dislike work

answer

Theory X

question

When a supervisor believes that all employees like work

answer

Theory Y

question

Total quality management

answer

TQM stands for

question

Long-term success through customer satisfaction

answer

TQM's goal is

question

Responsible for developing the 14 principles of management

answer

Henri fayol

question

When an interest in people changes the effect on the output

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Hawthorne Effect

question

Leadership characteristics that inspire employees

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Charisma

question

Qualitative

answer

Information that is difficult to measure is called

question

The organizational structure where a group performing a specialized task reports to a manager in that same area

answer

Functional

question

The organizational structure where there are staff departments supporting other departments

answer

Line and staff

question

The organizational structure where organizations are structured around a special project or event

answer

Matrix

question

When the leader keeps the power and makes decisions alone

answer

Autocratic Leadership

question

Forming, Storming, Norming, Conforming

answer

Four stages of groups

question

Maslow's: Physical, Safety, Belonging, Esteem, Self-Actualization

answer

Hierarchy of needs

question

Douglas McGregor

answer

Who created Theory X and Theory Y

question

Given to those with a specific title or function such as Supervisor or Vice President

answer

Traditional Authority

question

Goals of an organization towards accomplishment of which all organizational activities are directed

answer

Objectives

question

A predetermined action course that serves as a guide for the identified and accepted objectives and goals

answer

Policy

question

Decision Making

answer

The core of planning is

question

Something which stands in the way of achieving a goal

answer

Limiting Factor

question

Division of labor, vertical and horizontal specialization, etc

answer

Classical Organizational Theory

question

organizational change is inevitable and that organizations and people within organizations have no other choice except following natural law

answer

The mechanistic theory

question

Wide span and Narrow span

answer

What are two types of organizational structures

question

Someone who works on any time of assembly line, manufacturing, etc

answer

Line employee

question

At the top

answer

In centralization all authority is concentrated where?

question

Two

answer

In a matrix organization a worker has how many bosses?

question

Allowing employees to make their own decisions to help customers

answer

Empowerment

question

Standards, measurement of performance, casual analysis, corrective action

answer

Four elements in a control system

question

Working out of hours required to perform each operation

answer

Loading

question

Starts today and works out the schedule date for each operation in order to find out the completion date for the order

answer

Forward scheduling

question

Starts with the date completed , stores department for shipping, works backwards to determine release date for order

answer

Backward scheduling

question

When an employee reports to the media or government about a company's wrong doings

answer

Whistle Blowing

question

Fired

answer

Terminated

question

Salary and benefits

answer

Compensation

question

Adding more job responsibilities

answer

Job enrichment

question

Yearly

answer

How often should a performance review take place?

question

A collection of principles and codes of conduct that affect

answer

Business ethics

question

B.F. Skinner

answer

Studied operant conditioning

question

A hand-off leadership approach with little supervision

answer

Laissez Faire Leadership

question

A person's response to change

answer

Stress

question

A plan that shows what methods are to be used

answer

Procedures

question

A program built primarily to assist employee development

answer

Training

question

A systematic and methodical filling up of positions

answer

Staffing

question

An inventory management system in which inventory arrives only when it is needed

answer

Just-In-Time inventory

question

Assuming, Minimizing, Avoiding, or shifting the risk.

answer

Methods of risk management

question

Avoiding certain industries

answer

Avoiding the risk

question

Considers various factors to build a mathematical decision making formula

answer

Operations Research

question

Counseling available for employees typically offered through a medical plan

answer

Employee Counseling

question

Deals with interdependence instead of independence of variables

answer

Systems Theory

question

Deals with role playing coupled with simulation which seek to emphasize group behavior

answer

Group Dynamics

question

Decision making is widely dispersed

answer

Decentralization

question

Defines grades for requirements that are found common to various tasks

answer

Classification Method

question

Determines salary according to a ranking based on overall importance and responsibilities

answer

Ranking system

question

Determining if the methods being used adequately match planned results

answer

Controlling

question

Formal associations of employees to represent employees in negotiations with management

answer

Unions

question

Give all the data in the application along with education records, test scored and other factors

answer

Personnel records

question

Helps the employee to know their strengths, weaknesses, opportunities, and threats

answer

Personnel appraisal

question

Leadership + Motivation + Communication

answer

Directing

question

Looks into manpower resources, aims at harmonious labor, works to achieve organization goals and keeps records.

answer

Personnel administration

question

Makes sure that companies are in compliance with federal employment laws

answer

United States Department of Labor

question

Methodical approach which seeks to improve organizational efffectiveness

answer

Organizational development

question

Newspaper and television, ads, headhunters, staffing firms, word of mouth, etc

answer

Methods of recruiting

question

Output/Input

answer

Productivity

question

Planning, organizing, directing and controlling

answer

Managerial Function

question

Points are allotted and wage rates for such key jobs

answer

Factor Comparison

question

Makes sure that companies in compliance with federal employment laws

answer

Morale Boosting

question

Purchasing insurance policies

answer

Shifting the risk

question

Recruiting, developing, compensating and keeping records

answer

Operative function

question

Requirements appropriate to each job are analyzed and quantified

answer

Points system

question

Screening employees, network passwords, etc

answer

Minimizing the risk

question

Setting aside enough money to pay for potential losses

answer

Assuming the risk

question

Statements of targeted results reduced to quantifiable terms

answer

Budgets

question

Stress that is used positively for personal growth

answer

Eustress

question

Tells you what probabilities are there to arrive at decisional outcomes

answer

Risk analysis

question

The main purpose is to influence action and achieve goals

answer

Communication

question

The more motivated an employee is, the higher their work ability.

answer

Motivation

question

The time it takes to get an inventory item (from ordering to arrival)

answer

Lead time

question

Verbal warnings, written warnings, suspension and termination

answer

Methods of discipline

question

When a group with similar interests bargains as a unit

answer

Collective Bargaining

question

When delegation is done through an existing line of authority

answer

Vertical specialization

question

When one position is divided among more than one person

answer

Horizontal specialization

question

When supervisors pass on parts of their required tasks to others

answer

Delegation

question

When you learn the job by doing it

answer

On-the-job training

question

Works with people and groups to achieve organization goals

answer

Supervisor

question

Benefiting underrepresented groups by taking factors such as race, gender, or religion into account in business and educational settings

answer

Affirmative action

question

International Organization for Standardization

answer

ISO

question

Medicine, law and the ministry

answer

Three first professions

question

The way people are governed or treated by an authority

answer

Paternalism

question

Theory that punishments are justified because criminals create an imbalance in the order of society which has to be taken care of by action

answer

Retributive justice

question

With a strict or radical form of equality that is said to be necessary for all people

answer

Distributive Justice

question

Balancing the harms that exist in both sides of the example of an ethical situation

answer

Balancing harms

question

Jesus Christ, New Testament

answer

"All the Law and the Prophets hang upon the Two Great Commandments, to love thy Lord God and to love thy neighbor"

question

Something that seems to be contradictory and yet nonetheless true

answer

Paradox

question

Called the distinguishing factor that separated human beings from all other creatures on the planet. Moral Character

answer

Prohairesis

question

The judgment istelf that was made by a person's Prohairesis

answer

Dihairesis

question

Feminist philosopher and writer

answer

Mary Wollstonecraft

question

Moral development was a six-stage process

answer

Lawrence Kohlberg

question

Any practice which harms an environment that is low income, or where a specific race (often minority) is prevalent, more than it does other environments

answer

Environmental Racism

question

Complete equality between women and men

answer

Goal of Feminism

question

Cells with potential to become any time of cell.

answer

What are stem cells?

Principles of Supervision Dantes

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