question

What are the seven competitive challenges facing human resources mangement departments

answer

1. Responding strategically to changes in the marketplace 2. Competing recruiting and staffing globally 3. Setting and achieving corporate social responsibility and sustainability goals 4. advancing HRM with technology 5. Containing costs while retaining top tlen and maximizing productivity 6. responding to the demographic and diversity challanges of the workplace 7. Adapting to educational and cultural shifts affecting the workplace

question

*Explain the major activities for which the HR manager is typically resonsible

answer

1. Strategic advice and counsel 2. Service 3. Policy for mulation and implementation 4. Employee advocacy

question

Describe the criteria necessary for firms to achieve sustained competitive advantage through people

answer

1. The resources must be valuable 2. The resources must be rare 3. The resources must be difficult to imitate 4. The resources must be organized

question

List and discuss the steps in the hiring process

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Selection- who is your target audience going to be. What kind of applicants are you trying to employ. Screening- go through resumes and select who to move on to the next process Interview- interview people of intrest that make it through the screening process Post interview- screening after the interviews to narrow down the people of intrest Testing- How eligible are they for employement do they poses the correct skills for the job Reaching selection decision- Pick who you want, who has done the best on the tests and interviews, who will be the best fit for the job Final decision- are you going to hire them or not

question

Compare and contrast the following four interview approaches: 1 nondirective interview, 2 structured interview, 3 situational interview, and 4 behavioral description interview

answer

1. An interview in which the applicant is allowed the maximum amount of freedom in determining the course of the discussion, while the interviewer carfully refrains from influencing the applicant's remarks 2. An interview in which a set of standardized question having an established set of answers is used 3. An interview in which an applicant is given a hypothetical incident and asked how he or she would respond to it 4. An interview in which an applicant is asked questions about what he or she actually did in a given situation

question

which of the following is not a competitive challenge within the human resources management frameowk?

answer

a. changes in the marketplace b. Globalization c. technology d. EMPOYLEE RIGHTS

question

An HRIS extends information technology beyond storing and retrieving information to:

answer

PROVIDING CURRENT AND ACCURATE DATA FOR PURPOSES OF CONTROL AND DECISION MAKEING

question

To build human capital in organizations, managers should rely upon staffing programs that focus on :

answer

IDENTIFYING AND HIRING THE BEST AND BRIGHTEST TALENT AVAILABLE

question

Managers have to find ways to empower employees and encourage their participation and involvement to more fully utilize human capital because:

answer

Employee skills often go unused

question

Reengineering:

answer

Fundamentally redisigns business processes to achieve improvements in cost, quality, service, and speed

question

which on of the following is not an HR cost that is typically incurred as a result of downsizing?

answer

a. severance pay b. vacation and sick-day payouts c. potential lawsuits d. developmental expenses

question

A fiercely loyal workforce, a reruiting edge, and workers who aren't afraid to innovate are all benefits of :

answer

Companies that establish "no layoff" policies

question

Employee productivity be summarized as a function of all of the following except:

answer

a. ability b. motivation c. environment d. COMPENSATION

question

It is anticipated that in the future, the american workforce will exhibit:

answer

an increase in ethnic diversity

question

Over thee last few decades, the educational attainment of the U.S. labor force has:

answer

risen dramatically

question

The process of setting procedures for making decisions about the organizations long-term goals and strategies is called:

answer

Strategic planning

question

Human resources planning is

answer

The process of anticipating and making provision for movement of people into, within, and out of an organization

question

Customers, suppliers and substitutes are part of the ___ environment

answer

competitive

question

The ___ provides the basic purpose of the organization as well as its scope of operations

answer

mission

question

this group of employees has skills that are quite valuable to a company, but not particularly unique or difficult to replace

answer

core employees

question

which of the following is not a component of corporate culture?

answer

a. values b. assumptions c. EXPERIENCE d. beliefs

question

Environmental factors that are frequently attended to by organizations include all of the following except

answer

employee turnover and absenteeism rates

question

Social concerns include

answer

elder care

question

The competitive environment includes all the following except

answer

a. new entrants b. SUPPLIERS c. rivals d. subordinates

question

Questions that might typically be found on a cultural audit include all of the following except

answer

a. AGE, RACE, AND GENDER b. pay and benefits c. diversity efforts d. hiring practices

question

The employment of individuals in a fair and nonbiased manner is called

answer

equal employemnt opportunity

question

a factor that appears to have influenced the growth of EEO legislation is

answer

the changing attitudes of society at large

question

an employee alleging discrimination can sue both the manager (or supervisor) of a company and the company itself because

answer

EEO law provides for it

question

the equal pay act probibits employers from discrimination in pay based on :

answer

gender

question

title VII of the civial rights act makes it illegal to discriminate because of

answer

race and sex

question

The legislative act that bars discrimination in all HR activities, including hiring, training, promotion, pay, employee benefits, and other conditions of employment, is know as the

answer

civil rights act of 1964

question

the agency established to enforce the civil rights act and to promote equal employment opportunity is the

answer

Equal Employment Opportunity Commission

question

Bona fide occupational qualifications can

answer

permit discrimination by an empolyer

question

which of the following is not used to determine whether an accommodation is reasonable?

answer

a. size of the organization b. nature of the accommodation c. profitability of the organization d. FINANCIAL RESOURCES OF THE APPLICANT

question

according to the prgnancy discrimination act, it is not illegal to

answer

deny to all employees sick-leave benefits including those for pregnancy related illnesses

question

a job analysis approach that utilizes an inventory of the cvarious types of work activities that can constitute any job is known as

answer

functional job analysis

question

an organizationspecific list of tasks and their descriptions used as a basis to identigy components of jobs is known as

answer

task inventory analysis

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a job specification is

answer

a statement of the knowledge, skills, and abilities required to perform work

question

a job description is

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a statement of the taks, duties and responsibilities of a job

question

discrpancies between the knowledge, skills, and abilities of the jobholder and the KSA reqired for the job can be remedied by

answer

training

question

____ is the process of studying and designing equipment and systems that are easy and efficient for people to use and that ensure their physical well being

answer

ergonomics

question

under which method of analyzing jobs would you videotape jobs for later study

answer

observation

question

which of the following is not a method to gather job analysis information

answer

applications

question

based upon the work of hackmand and oldham which of the following is not on of the five core job dimensions related to psychological states

answer

task isolationism

question

a factor in determining the choice of outside sources from which to reruit appliants is

answer

legal requirements

question

there is a correlation betwwen the recruitment success of the organization and

answer

the accuracy and completeness of advertisements

question

use of the internet for recruiting

answer

is the most commonly used search tactic by job seekers

question

which of the following is not a form of internal recruiting

answer

a. job posting b. performance appraisals c. MOBILE RECRUITING d. skill inventories

question

the success of college campus recruiting can be weakened by all of the following except

answer

recruiters not trained to talk to interested candidates

question

for each vacant position, hr staff and managers typically review ____ resumes

answer

20 to 100

question

___ is /are the way most job positions are filled

answer

word of mouth recommendations

question

____ is the process of keeping tack of and maintaining relationships with former employees to see if they would be willing to return to the firm

answer

re recruiting

question

A means by which organiztions can assess and weigh the knowledge and skills that each of its jobs requires is

answer

competency analysis

question

the lines of advancement for an individual with in an organization are known as

answer

career paths

question

the final decision to hire an applicant usually belongs to

answer

supervisors

question

the type of information obtained from an applicant should be based on

answer

job specifications

question

what is usually the firwst step in the selection process

answer

submission of resume

question

what is usually thethird step in the selection process

answer

interviews

question

which of the following should not be asked on an application form

answer

a. application date b. references c. NATIONAL ORGIN d. criminal convictions

question

the interview remains a mainstay of selection because of all of the following except

answer

it absolves the organization of legal liability

question

the degree to which inferences drawn from interviews, test scores, and other selction procedures are supported by evidence is termed

answer

validity

question

the extent to which good performance on a test correlates with high marks on a performance review is an example of

answer

criterion related validity

question

the purposes served by application forms include all of the following except

answer

a. ELIMINATING THE NEED FOR INTERVIEWS b. determining if the applicant meets the minimum requirments c. providing the basis for interview questions d. offering sources for reference checks

question

a legal means of screening out applicants who pose a security risk is to use a

answer

paper and pencil honesty test

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