IS Project Management: Chapter 3 – Part A – MOV – Flashcards
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MOV
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Measurable Organizational Value - is a "Measure of Success"
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MOV must...
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- support the organization's vision, mission, and strategy - be measurable - provide value - Be agreed upon - Be verifiable
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Project Objectives
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Support the MOV and include.. - Scope (the project work to be completed) - Schedule (time) - Budget (money) - Quality ( conformance or fitness for use)
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MOV - Step One
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Identify the desired area of impact - Strategic - Customer - Financial - Operational - Social
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MOV - Step Two
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Identify the desired value of the IT project - Better - Faster - Cheaper - Do More
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Customer Impact (Examples)
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- New products or services - Better quality products or services - Lower priced products or services
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Strategic Impact (Examples)
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- New Markets - Increased Market Share - Changing the terms of competition
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Financial Impact (Examples)
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- Increased Revenue - Lower Costs
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Operational Impact (Examples)
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- More efficient processes - More effective processes
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Social Impact (Examples)
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- Dissemination of Knowledge - Improved safety - Cleaner Environment
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Areas of Social Impact
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- Education - Health - Safety - Environment
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MOV - Step 3
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Develop an Appropriate Metric - Provide target - Set expectations - enable success/failure determination - Common metrics (Money, Percentage, Numeric Values)
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MOV - Step 4
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Set a time from for achieving MOV
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MOV - Step 5
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Verify and Get agreement from the project stakeholders
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MOV - Step 6
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Summarize MOV in a clear, concise statement or table
