Operations Management, 7th Edition, Chapter 11 – Flashcards
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The micro-view of supply chains entails ________.
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Distribution and procurement (page 451)
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The purchase of goods and services from suppliers is known as _______.
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Procurement (page 451)
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Supplying orders in a short period of time according to a pre-determined schedule is known as ______.
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Continuous replenishment (page 451)
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E-procurement is part of the _____________ commerce being conducted on the Internet.
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Business to Business (page 453)
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_____________ provide a neutral ground on the Internet where companies can streamline supply chains and find new business partners.
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E-marketplaces (page 454)
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In a(n) _____________, a company posts contracts for items it wants to purchase that suppliers can bid on.
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Reverse auction (page 454)
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The transportation and distribution of goods and services is known as _______.
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Logistics (page 455)
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The process of ensuring on-time delivery of an order is known as ______.
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Order fulfillment (page 455)
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_________________, which typically incorporate warehousing and storage, are buildings that are used to receive, handle, store, package, and then ship products.
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Distribution centers (page 457)
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____________________moves some final manufacturing steps like assembly or individual product customization into the warehouse or distribution center.
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Postponement (page 457)
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An automated system that runs the day-to-day operations of a distribution center is known as a ______.
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Warehouse management system (page 458)
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The key component in intermodal transportation is ______.
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Containers (page 462)
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_________ are cost-effective for transporting low-value, high-density, bulk products such as raw materials, coal, minerals, and ores over long distances.
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Railroads (page 460)
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_______________ is the main mode of freight transportation in the United States, generating over 75% of the nation's total freight cost each year.
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Trucking (page 460)
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______ is growing particularly fast in Asia and specifically China.
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Air freight (page 461)
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All of the following are obstacles to global supply chain management EXCEPT __________.
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lack of internet standards (page 464)
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Taxes on imported goods are known as _______.
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Tariffs (page 464)
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In global trade __________ is the total cost of producing, storing, and transporting a product to the site of consumption or another port.
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Landed cost (page 465)
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An indirect tax assessed on the increase value of a good at any stage of the production process to raw materials to final product is known as a ________.
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Value added tax (page 465)
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True or False. Cross-enterprise teams coordinate processes between a company and supplier.
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True (page 451)
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True or False. The purchase of goods and services from an outside supplier is known as sourcing.
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False. Sourcing is the selection of suppliers. Outsourcing is the purchase of goods and services from an outside supplier. (page 452)
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True or False. Outsourcing is considered to be strictly a short-term tactical decision.
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False (page 452)
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True or False. More companies tend to purchase indirect goods and services over the Internet than direct goods.
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True. (page 453)
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True or False. A common warehousing strategy for many retailers today is to buy goods in bulk and store them for future use.
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False. Retailers have shifted from buying goods in bulk and storing them to pushing inventory, storage, and final configuration back up the supply chain. (page 457)
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True or False. Postponement actually pulls distribution into the procurement process, allowing lead times to be reduced so that demand can be met more quickly.
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False. Postponement actually pulls distribution into the MANUFACTURING process. (pages 457-458)
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True or False. Internet transportation exchanges bring together shippers who post loads and carriers who post their available capacity in order to arrange shipments.
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True. (page 463)
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Two significant changes that prompted many U.S. companies to expand globally were the passage of NAFTA almost a decade ago and the admission of China into the World Trade Organization in 2001.
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True. (page 468)
