Starbucks Food Safety : Managing Food Safety and Training – Flashcards

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question
Sequence the stages of effective training:
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-Motivate -Provide knowledge -Supervise -Test
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Which 3 things are governed by food safety standards?
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-People -Premises -Products
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What should you do for your staff to reinforce the importance of high food safety standards?
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-Offer resources and training -Motivate them -Provide solid supervision
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For whom must a personal hygiene policy outline actions?
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You, as a manager and your employees
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What is the term for an occurence of 2 or more cases of the same illness after consumption of the same food?
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Foodborne Disease Outbreak
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Employees must notify you if they hace been exposed to a confirmed outbreak of particular diseases. To which diseases does this apply?
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-Norovirus -Hepatitis A Virus -Shigella SPP -Shiga Toxin Producing E. Coli -Nontyphoidal Salmonella
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Which 2 steps will help prevent most foodborne disease outbreaks?
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Cook food thorougly and keep cold food cold and hot food hot
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What are the 3 most important considerations when delivering food safety training?
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-The Audience -The Workplace -The Content
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Only medicines that are necessary for the helath of employees shall be allowed in a food establishment. Which 2 statements describe what should occur when an employee must bring medication to an establishment?
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-The medication must be located to prevent the contamination of food, equiptment, utensils, linens, and single service and single use articles. -The medication must bear a legible manufacturers label
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Why should you keep records of training?
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-For employees personal records -For legal compliance -For preformance reviews and evaluations
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What best describes the concept of management?
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Getting activities completed efficiently and effectively with and through other people
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What are the 2 benefits of food safety standards?
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-Reduced costs from food waste -Reduced costs from fines
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What are 3 important food safety guidelines?
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-Reducing the number of microorganisms -Rejecting contaminated food -Protecting food from contamination
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What are 3 reasons to conduct food safety training?
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-To be in legal compliance -To prevent future food safety related incidents -For consistent communication of company policies
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What is the main objective of food safety training in a food premises?
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To improve working practices by changing staff behavior and attitude
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How should training be looked at if it is to benefit the company?
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As an investment
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About how much training should be devoted to hands on activites?
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2/3
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What will help employees to see why training is of value to them?
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Demonstrating how the training will make their jobs easier and faster
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When an employees illness has required regularatory notification, who must you work with to determine when the employee may return to work?
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-The employees healthcare practitioner -The regularatory agency
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What may you be required to do when employees are ill?
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-Restrict employees from working in food contact areas -Restrict employees from working with food -Restrict employees from working within the establishment
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Which elements must be present in a training program to ensure its effectiveness?
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-Have clearly defined objectives -Manager should lead by example -Ensure the training supports the objectives -Evaluate the employees after completion of the training -Allow and encourage employees to put their training into practice
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Where should an employees medications be stored if they require refrigeration?
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-In an area inaccessible to children -In a package that's kept inside a covered, leakproof container, clearly identified as a container for the storage of medicines
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