UNIQLO terms – Flashcards
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The seven basic principles
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1. smile 2. posture 3. samurai hands 4. eye contact 5. take notes 6. no gum 7. Energy
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Company policy of FR Group
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1. Global One ZEN-IN KEIEI 2. FR Way 3. Management principles 4. Brand Principles 5. Message and vision 6. Basic principles and our 3 promises
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FR Group Target for 2020
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Sales-5 Trillion yen (approx. 5 billion). Annual profit-1 trillion yen (approx. $10 billion). Annual Sales Volume-5 billion products. Employees-300,000 employees. Total Assets-3 trillion yen (approx. $30 billion), Capital-2 trillion yen (approx. $20 billion), Stores with Annual Sales of 1 Billion Yen (approx. $10 million)-5,000 stores worldwide, 1,000 stores in each of the following areas: Japan, United States, Europe, China, and the Asia-Pacific
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ZEN-IN KEIEI
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Everybody as a business leader...everybody should feel accountability and ownership as a part of UNIQLO
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FR WAY Corporate Philosophy
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Changing clothes. Changing conventional wisdom. Change the world.
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23 Management principles #1
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Meet the needs of our customers and generate new ones
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23 Management principles #2
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Put good ideas into practice, move the world, change and contribute to society
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23 Management principles #3
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Stay autonomous, independent and remain free from the influence of any companies
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23 Management principles #4
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Face the facts, adapt to changing times and proactively drive change
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23 Management principles #5
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Ensure that each and every employee self-reliant and self-reflective while respecting the individual and emphasizing teamwork in an adaptable organization
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23 Management principles #6
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Utilize global talent and establish a unique corporate identity. Become truly global by developing and business categories that are the favorites of young people.
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23 Management principles #7
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Put a premium on products and the sales floor, recognizing that these two areas are the only direct points of contact with the customer.
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23 Management principles #8
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Ensure that all employees and departments work as one doing what is best for the entire company.
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23 Management principles #9
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Possess speed, motivation and the ability to innovate and to execute.
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23 Management principles #10
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Value fairness above personal gain, reward good work and discipline poor conduct, and evaluate strictly on performance.
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23 Management principles #11
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Always consider profitability. Improve management capabilities and thoroughly eliminate waste to attain high efficiency and high dividends.
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23 Management principles #12
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Analyze thoroughly past successes and failures, retainers the lessons and references them in subsequence actions.
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23 Management principles #13
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Be proactive and challenge yourself. Do not shy away from hardship or avoid competition.
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23 Management principles #14
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Be dedicated to professionalism and win by delivering superior results.
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23 Management principles #15
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Possess a consistent, long-term vision shared among all employees. Unfailingly practice the basics, doing what is right and correct, while advancing in the right direction and following through to the end.
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23 Management principles #16
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16. Recognize that our customers are taking home not only our products, but also our corporate stance. Be sensitive and look beyond the superficial to seek the essence in business.
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23 Management principles #17
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Always think positively, invest in, have high hopes for the future and invigorate those around you.
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23 Management principles #18
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Strive to see that each individual, team and the company as a whole possess a clear-cut goal, purpose and concept.
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23 Management principles #19
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Demand the highest level of ethics in your business and work.
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23 Management principles #20
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Be your own toughest critic. Review and rethink your actions and approach to improve and renew yourself.
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23 Management principles #21
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Eradicate all discrimination in the workplace, including race, nationality, age and gender.
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23 Management principles #22
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Develop new synergistic businesses and become number one in these fields.
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23 Management principles #23
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Maintain a project-based business approach and avoid drawing boundaries. Recognize that the purpose of our organization is to get the job done and that employees and our business partners exist to work to meet the needs of our customers.
