BA 310 Chapter 5 – Flashcards

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Research studies find that culture is not learned; rather it is inherited.
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False
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Verbal and non-verbal communication are the two primary types of language.
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True
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The primary reason why language mistakes occur in global business is that organizations tend to use backward translation.
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False
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In Kuwait, weekends are Monday and Tuesday, not Saturday and Sunday as they are in most Western nations.
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False
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In Arab countries, business executives will often digress from the primary purpose of the meeting, then eventually return to the topic initially discussed.
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True
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Mexican negotiators will frequently engage in long periods of silence, or may have peripheral discussions among one another while ignoring foreign business people in the room.
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False
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The level of education must be such that high-tech products can be accepted because the market knows how to use them.
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True
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Inwa means that groups at the top of the social pyramid exert a great deal of control over others at lower levels of the pyramid.
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False
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Power distance examines the extent to which societies tolerate risk or are risk averse.
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False
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Hofstede's masculine vs. feminine dimension is the extent to which a society values traditionally masculine attributes (assertiveness, competition) or traditionally feminine ones (modesty, caring for others).
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True
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According to the GLOBE Project, the lowest level of instituional collectivism existed for the Anglo group.
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False
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The U.S. Department of Commerce Country Commercial Guide provides cultural information for 133 countries
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True
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When doing business in Russia, it is not appropriate to look directly into the eyes of your Russian hosts.
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False
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Guanxi refers to the relationship between subordinates and superiors. It denotes friendship among unequals involving unlimited exchanges of favors; thus, it is not based upon sentiment.
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true
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Latin Americans are not as conscious about time as are North Americans.
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True
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Which of the following statements about culture is NOT true?
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It is a concept that is relatively easy to define.
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Of the following, which is NOT a charcteristic of culture that is important for global companies to recognize?
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Culture can be imposed from home country to host country.
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Mexican business executives who buy business-to-business products from U.S. suppliers indicate that "knowledge of the mexican culture" and "enthusiasm" were the most important cutural variables determining from which supplier they purchased. this example of which of the four charecteristics of culture which is important for global companies to recognize?
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It is the responsibility of the global firm to ascertain the level of importance of various aspects of culture in the foreign markets it serves.
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______ communication refers to tone of voice, gestures, eye contact, body positions, facial grimaces, and other body language that accompanies verbal communication.
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Nonverbal
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In ____ translation, a message is translated from English to another language, then someone skilled in that foreign language translates it back into English; this second translation can then be compared to the original English version.
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Backword
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Of the following, which is NOT true regarding religion as a cultural aspect?
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In Kuwait Weekends are Saturdays and Sundays
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_____ refers to the way a society does things.
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Manners and customs
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In some countries, a high premium is placed upon foreigners and foreign items, as they are associated with sophistication -French wines, for example, or Swedish automobiles. In other countries, there is subtle resistance to foreign items. This is an example of a cultural _____.
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Value
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In Country A, proposed change is viewed with suspicion - especially if it is suggested by foreigners. This is an example of a cultural _____.
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attitude
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In Arab countries, business executives will often digress from the primary purpose of the meeting, then eventually return to the topic initially discussed. This is an example of a cultural _____.
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Manners and customs
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In China, consumers drink soup, which usually contains rice, and do not use a spoon. In Muslim countries, it would be inappropriate to bring a gift for another man's wife. These are example of cultural_____.
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Manners and customs
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_____ infrastructure refers to housing, medical services, and educational institutions.
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Social
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The color black in the United States indicates mourning, but in Japan white is the color of mourning. Green is an acceptable color in Muslim countries; all flags of those countries contain green. These are examples of which of the following?
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Aesthetics
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____ refers to the way people in a society relate to one another within group settings.
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Social Institution
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The extent to which groups at the top of the social pyramid exert control over others at the lower levers of the pyramid is referred to as _____.
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Social Stratification
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Of the following, which is NOT a cultural level identified by Hofstede?
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Internal control vs external control
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Of the following, which dimension identified by Hofstede refers to the extent to which societies tolerate risk or are risk averse?
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Uncertainty avoidance
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Of the following, which dimension identified by Hofstede refers to the level of egalitarianism in a society?
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Power distance
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Of the following, which is NOT true regarding Hofstede's cultural dimensions?
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Australia and the United States are high power distance countries.
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Which of the following is NOT one of the nine cultural variables researched by the GLOBE Project?
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Emotionality
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According to the GLOBE Project research, _____ was ranked first on power distance.
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Southern Asia
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According to the GLOBE Project research, _____ has emerged as the group that was the most in favor of uncertainty avoidance.
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Germanic Europe
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Of the following, which is NOT a primary or secondary source that can be used to learn about foreign countries' cultures?
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Forbes countries of the world
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Of the following, which provides cultural information for 133 countries?
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The U.S. Department of Commerce Commercial Guide
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Of the following, which is NOT a cultural aspect of doing business in Korea?
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Business card etiquette is the most important part of closing the deal
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Of the following, which is NOT a cultural aspect of doing business in Korea?
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Avoid sitting so that the sole of one's shoe is shown
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_____refers to a Chinese philosophy examining the relationship between subordinates and supervisors. It denotes friendship among unequals involving unlimited exchanges of favors.
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Guanxi
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In ______, teachers are so revered that walking in their shadows is viewed as impolite.
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Korea
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____refers to a Korean philosophy stressing harmony among unequals, loyalty to parents and authority figures, and superiors being responsible for the well-being of subordinates.
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Inwa
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When doing business in _____, it is important to understand that potential customers want to develop a personal relationship before doing business with foreign executives. Dinner exchanges and lunch meetings provide a good time for executives to get to know one another better. Dinners most often occur in the late evening, at 9 or 10pm.
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Latin America
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Guanxi is a term utilized in _____.
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China
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Inwa is a term utilized in _____.
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Korea
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Of the following, which is NOT true about managing and marketing in overseas markets?
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Only one management style need be used
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Of the following, which dimension identified by Hofstede refers to the extent to which a society emphasizes short-run or long-run time horizons?
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Time Orientation
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Of the following, which dimension identified by Hofstede refers to the extent to which a society minimizes gender inequality?
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Masculine vs Feminine
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