Question 1

The primary purpose of relationship-oriented leadership behavior is to ensure that people, equipment, and other resources are used in an efficient way to accomplish the mission of a group or organization.

Accepted Answer

false

Question 2

Initiating structure leadership is more concerned with task accomplishment than employee satisfaction or retention.

Accepted Answer

true

Question 3

Narcissism is a view manifested in such expressions as \"All people lie to get what they want\" and \"You have to cheat to get ahead.\"

Accepted Answer

false

Question 4

Authority is the extent to which a person is able to influence others so they respond to orders.

Accepted Answer

false

Question 5

Personalized power is directed at helping others.

Accepted Answer

false

Question 6

Which of the following statements is not a practical implication of the behavioral approaches to leadership?

Accepted Answer

there is one best style of leadership

Question 7

Medical knowledge possessed by doctors results in their ______ power.

Accepted Answer

expert

Question 8

______ focuses on clarifying employees\' roles and task requirements and providing rewards and punishments contingent on performance.

Accepted Answer

transactional leadership

Question 9

A possible explanation for the limited number of women holding executive leadership positions is that women typically do not aspire to be CEOs.

Accepted Answer

false

Question 10

Narcissism is a key positive leadership trait.

Accepted Answer

false

Question 11

______ leadership helps employees pursue organizational goals over self-interests.

Accepted Answer

transformational

Question 12

Followers seek and admire leaders who create feelings of significance, community, and excitement.

Accepted Answer

true

Question 13

Fiedler\'s contingency leadership model argues that leadership behaviors should be determined by position power only.

Accepted Answer

false

Question 14

Which of the following statements about leadership and management is true?

Accepted Answer

management and leadership are complementary systems of action

Question 15

Which of the following is incorrect about the leader-member exchange (LMX) model of leadership?

Accepted Answer

the LMX focuses only on the behaviors or traits of leaders

Question 16

E-Leadership is using information technology for one-to-one, one-to-many, and between group and collective interactions.

Accepted Answer

true

Question 17

Which of the following is considered a \"soft\" tactic used to influence others?

Accepted Answer

ingratiating tactics

Question 18

In the ______ leadership model, a leader makes desirable rewards available in the workplace and clarifies how followers can obtain them.

Accepted Answer

path-goal

Question 19

According to John Kotter, management is about coping with complexity.

Accepted Answer

true

Question 20

The best leaders display both transactional and transformational leadership styles.

Accepted Answer

true

Question 21

__________, which all managers have, is power that results from managers\' authority to reward their subordinates. Rewards can range from praise to pay raises, from recognition to promotions.

Accepted Answer

reward power

Question 22

______ leaders focus on providing increased service to othersâmeeting the goals of both followers and the organizationârather than to themselves.

Accepted Answer

servant

Question 23

Carlos is a manager who has poor leader-member relations with his employees who perform unambiguous, easily understood tasks. He should use a task-motivated leadership style.

Accepted Answer

false

Question 24

Research indicates that women tend to display more _____, while men tend to display more ______.

Accepted Answer

social leadership; task leadership

Question 25

Amy, the manager of a branch location of a large travel firm, treated company resources as if they were her own and encouraged continued development and training of her employees. She cared about the staff deeply and even organized international volunteering activities to promote their growth. Amy could best be described as which type of leader?

Accepted Answer

servant

Question 26

______ power results from one\'s specialized knowledge.

Accepted Answer

expert

Question 27

Judith supervises a call center department that receives stress-producing calls from unhappy customers. Turnover has increased by 33% over the last four months. Judith is understanding and patient with her staff, and tells them she knows what they\'re going through since it wasn\'t so long ago that she took those calls. According to revised path-goal theory, Judith is using a(n) ______ leadership style.

Accepted Answer

supportive

Question 28

In the contingency model, if your leadership orientation does not match the situation in your workplace, Fiedler recommends that you _____.

Accepted Answer

move to a more suitable situation

Question 29

Pat is something of a cheerleader around his team. He shares his vision and expresses his confidence in their ability to achieve it. He is quick to compliment and acknowledge their accomplishments, and is enthusiastic about their successes. According to revised path-goal theory, Pat is using a(n) ______ leadership style.

Accepted Answer

value-based

Question 30

According to Fiedler\'s contingency model, ______ situation control favors a leader who is ______-oriented.

Accepted Answer

moderate; relationship

Question 31

Lamar brought his proposal to Lindsay before the meeting saying, \"I\'m sure you have some ideas on this, and we could try to get them incorporated upfront.\" Lamar is using which influence tactic?

Accepted Answer

consultation

Question 32

According to the concept of full-range leadership, leadership behaviors vary along a range from ______ leadership at one extreme to transformational leadership at the other.

Accepted Answer

laissez-faire

Question 33

Erin, a department manager, is struggling trying to lead a cross-functional team. Most members are other department managers at her level, and they see no reason to do what she asks. Here, Erin has _____.

Accepted Answer

weak position power

Question 34

Organizations may apply trait theory by _____.

Accepted Answer

using personality assessments and management development programs

Question 35

Leaders especially want ________ who are productive, reliable, honest, cooperative, proactive, and flexible.

Accepted Answer

followers

Question 36

Which of the following is not one of the five sources of power?

Accepted Answer

appearance

Question 37

When Nelson saw Betty in the stockroom stuffing her purse with expensive printer cartridges, Betty was quick to say, \"We\'ve been friends since first grade, so I\'m sure you won\'t say anything about this.\" This is an example of using a(n) _____.

Accepted Answer

personal appeal

Question 38

____________ is the model in which an effective leader makes desirable rewards available, clarifies how employees can achieve objectives, and provides them support in doing so.

Accepted Answer

House\'s path-goal model

Question 39

David\'s peers were surprised when he received a promotion and suddenly became their supervisor. They thought he was rather unreliable and weren\'t sure he was up to the task. According to the contingency model, David has _____.

Accepted Answer

poor leader-member relatoins

Question 40

In Fiedler\'s contingency leadership model, the amount of influence a leader has in his or her immediate work environment is called his or her _____.

Accepted Answer

situational control

Question 41

The three dimensions of situational control are leader-member relations, the task structure, and _____.

Accepted Answer

position power

Question 42

The influence tactic most likely to result in the enthusiastic commitment of employees is _____

Accepted Answer

consultation

Question 43

Charismatic leadership is now considered part of ______ leadership.

Accepted Answer

transformational

Question 44

Starbucks CEO Howard Schultz has made sure his employees have health insurance and work in a positive environment. He could best be described as which type of leader?

Accepted Answer

servant

Question 45

According to House\'s revised path-goal theory, a leader\'s style should vary depending on which of the following?

Accepted Answer

employee characteristics and environmental factors

Question 46

______ model of leadership emphasizes that leaders have different sorts of relationships with different employees.

Accepted Answer

leader-member exchange (LMX)

Question 47

Kim supervises a group of customer service representatives. Kim is respected and well liked by her staff, and she has worked hard to make sure each of them knows how to do their job well. She is responsible for all staffing and reward decisions in her department. In the contingency model, Kim has _____.

Accepted Answer

high situational control

Question 48

According to a BusinessWeek summary of management studies, which of the following is characteristic of men in the workplace, compared with women?

Accepted Answer

using a more autocratic style

Organization ch. 14 – Flashcards

Unlock all answers in this set

Haven't found what you were looking for?

Search for samples, answers to your questions and flashcards