Situational Leadership II – Flashcards
Unlock all answers in this set
Unlock answersquestion
D1
answer
Enthusiastic Beginner
question
D2
answer
Disillusioned Learner
question
D3
answer
Capable, but Cautious Contributor
question
D4
answer
Self-Reliant Achiever
question
S1
answer
Directing
question
S2
answer
Coaching
question
S3
answer
Supporting
question
S4
answer
Delegating
question
Three Steps of Situational Leadership
answer
Goal Setting, Diagnosing, Matching
question
SMART
answer
Specific, Motivating, Attainable, Relevant, Trackable
question
D1 Competencies
answer
New to the goal or task. Inexperienced. Don't know what they don't know.
question
D2 Competencies
answer
Has some knowledge and skills; learning; not competent yet. Doesn't know how to move forward. Inconsistent performance and progress.
question
D3 Competencies
answer
Demonstrated competence; experienced. Makes productive contributions. Generally skillful and adept.
question
D4 Competencies
answer
Accomplished. Consistently Competent. Recognized by others as an expert.
question
D1 Commitment
answer
Eager to learn; curious; willing to take direction. Enthusiastic; excited. Confident about transferable skills and confident learning won't be difficult.
question
D2 Commitment
answer
Discouraged and frustrated; may be ready to quit. Overwhelmed, demotivated. Confused and concerned; afraid of making mistakes.
question
D3 Commitment
answer
Sometimes hesitant, unsure, tentative. Now always confident; self-critical. May be bored or apathetic.
question
D4 Commitment
answer
Self-Reliant; autonomous. Justifiably confident; self-assured. Inspired; inspires others.
question
Alignment Conversation
answer
Leader-led S1 or S2 conversation.
question
One on One Conversation
answer
Team Member-led S3 or S4 conversation.
question
D1 Development Level
answer
Low Competence. High Commitment.
question
D2 Development Level
answer
Low to Some Competence. Low Commitment.
question
D3 Development Level
answer
Moderate to High Competence. Variable Commitment.
question
D4 Development Level
answer
High Competence. High Commitment.
question
S1 Intention
answer
Help others build competence.
question
S2 Intention
answer
Re-energize and reteach.
question
S3 Intention
answer
Build confidence in competence.
question
S4 Intention
answer
Value Contribution.
question
Six S1 actions
answer
1. Acknowledge commitment. 2. Set Goals. 3. Clarify tracking, priorities, roles, and boundraies. 4. Develop learning plan. 5. Teach and show how. 6. Provide feedback.
question
Six S2 actions
answer
1. Listen to concerns. 2. Provide perspective. 3. Explain why. 4. Redirect and reteach. 5. Provide coaching and feedback. 6. Provide encouragement and suppport.
question
Six S3 actions
answer
1. Listen. 2. Ask questions. 3. Express confidence. 4. Reflect on past successes. 5. Acknowledge competence and contributions. 6. Discuss motivation, if low.
question
Five S4 actions
answer
1. Create visibility for success. 2. Encourage Innovation. 3. Support autonomy and growth. 4. Provide opportunities to mentor others. 5. Acknowledge competence, commitment, and contribution.
