question

What is another name for a file allocation unit?

answer

cluster

question

What is Pagefile.sys used for in Windows?

answer

virtual memory

question

You do not have to be logged on as an administrator in order to use tools found in Computer Management.

answer

false

question

An upgrade from Windows Vista to Windows 7 carries applications and user settings forward into the new installation.

answer

true

question

Which Windows utility can be used to view and modify partitions on hard drives and to format drives?

answer

false

question

The six step troubleshooting program can only be applied to software problems.

answer

false

question

On the IE General tab you can block cookies.

answer

False

question

Name the Windows RE command that can be used to manage hard drives, partitions, and volumes.

answer

diskpart

question

What is the name of the program that reads the settings in the Boot Configuration Data (BCD) file and manages the initial startup of the OS?

answer

Windows Boot Manager

question

Which of the following is NOT true about Group Policy?

answer

all policies are applied before the logon screen appears

question

Which of the following keys will cause the Windows Boot Manager to appear as long as it is pressed during the boot process?

answer

spacebar

question

A dedicated device or computer called a print ____ can control several printers connected to a network.

answer

server

question

Requiring users to press Ctrl+Alt+Delete to get a logon window is more secure than the welcome screen.

answer

True

question

Which part of the Windows display shows information about open programs and provides quick access to others?

answer

taskbar

question

It's usually a good idea to run several anti-malware programs at the same time on your computer.

answer

False

question

Which type of virtualization should you deploy to provide a Virtual Desktop Infrastructure?

answer

server-side

question

Where should a user disable virus protection settings that might prevent the boot area of the hard drive from being altered?

answer

BIOS setup

question

An RFID badge is related to which type of authentication method?

answer

smart card

question

The _____________ is used to change motherboard settings, finds a boot device, and contains instructions for running essential hardware before an OS is started.

answer

BIOS

question

There is no option for networking access when using Safe Mode.

answer

False

question

Which type of OS should you install for best performance when you have enough RAM?

answer

64 bit

question

If you enter a command and want to terminate its execution before it is finished, you can press ____ to do so.

answer

Ctrl+Break

question

Which network location option means that Network Discovery is turned off and you cannot join a homegroup or domain?

answer

public network

question

Besides backing up user data or system files, you can also back up the entire volume on which Windows 7 is installed using __________.

answer

Backup and Restore

question

If a Windows computer belongs to a domain, all security is managed by the network administrator for the entire network.

answer

True

question

To use Remote Desktop, the computer you access remotely can be running Windows 7 Home Premium or Windows 7 Professional.

answer

False

question

a temporary voltage reduction elimination of accumulated magnetic fields horizontally torn images on-screen a device that raises the voltage when it drops temporarily a utility to wipe a hard drive clean an error message shown on a blue screen a location where Windows keeps a copy of driver software a tool in Windows 7/Vista that tests memory a video setting you can try if the display is not working a round air duct that helps direct air to the processor

answer

C. brownouts E. degauss A. artifacts G. UPS I. zero-fill utility B. BSOD F. driver store J. Memory Diagnostics H. VGA mode D. CAG

question

Which key should be pressed during the boot in order to display the Advanced Boot Options?

answer

F8

question

A ____ boot allows you to install the new OS without disturbing the old one so you can boot to either OS.

answer

dual

question

The price for Windows 7 is the same regardless of the edition and type of license you purchase.

answer

False

question

What is the most likely cause of an improper shutdown or system lockup?

answer

hardware problem

question

Which Windows tool monitors activity and alerts you if a running program appears to be malicious or damaging the system?

answer

Windows Defender

question

Which Windows tool can be used to identify a driver that is causing a problem by putting stress on selected drivers, causing the problem driver to crash?

answer

Driver Verifier

question

What is it called when software is used to simulate the hardware of a physical computer?

answer

virtual machine

question

The Windows shell is responsible for interacting with hardware.

answer

False

question

When a partition is formatted with a file system and assigned a drive letter it is called a volume.

answer

True

question

The delegation of server-side virtualization to a third party is referred to as which of the following?

answer

cloud computing

question

What is another name for several small utility programs that are found in the Control Panel?

answer

applets

question

Errors with memory are often difficult to diagnose because they can appear intermittently and might be mistaken as other types of errors.

answer

True

question

What does jailbreaking do?

answer

give you root privileges to iOS

question

If you want your computer to be protected by BitLocker Encryption using computer authentication, what feature must your computer have?

answer

a TPM chip on the motherboard

question

Windows Disk Cleanup is the utility to use whenever you want to defragment your hard drive.

answer

False

question

What should be the first thing to try if the hard drive is not spinning at startup?

answer

check power connections and switches

question

Which registry key stores information that determines which application is opened when the user double-clicks a file?

answer

HKEY_CLASSES_ROOT

question

The OEM version of Windows 7 can only be installed on a new PC for resale

answer

True

question

Which is NOT true about using share and NTFS permissions?

answer

if both permissions are used, the least restrictive permission between the two applies

question

What does the term x86 refer to?

answer

32-bit processors

question

Which of the following is true of a Type 1 hypervisor?

answer

called bare-metal hypervisor

question

One way to authenticate users on a computer is to use a small device that contains authentication information. What is this device called?

answer

smart card

question

Which of the following common blue screen errors means the hard drive is most likely corrupted?

answer

NTFS_FILE_SYSTEM

question

Which program is responsible for reading motherboard settings and running the POST?

answer

Startup BIOS

question

A hard boot takes more time than a soft boot.

answer

True

question

Which of the following symptoms might indicate that the MBR record is damaged?

answer

Invalid partition table error

question

A privacy filter is used for what aspect of security?

answer

screen viewing

question

After initially installing Windows 7, you need to disable the Guest account so nobody can use it.

answer

False

question

Defragmenting is not recommended for solid-state hard drives.

answer

True

question

A setting called airplane mode lowers the output power of the Wi-Fi and Bluetooth antennas allowing these networks to function, but at a reduced range.

answer

False

question

The default value of the security level in IE is Medium-high

answer

True

question

If you don't want to use BitLocker to protect your computer, you can still configure a power-on password using which of the following?

answer

the BIOS

question

To which group does Windows give access to folders that you create which are not part of your user profile?

answer

Authenticated Users

question

Which Windows utility program lists errors and issues that need attention?

answer

Action Center

question

Which of the following is NOT a task you can perform with Task Manager?

answer

restart a process

question

It is important to try the ________________________ early in the troubleshooting session before it is overwritten.

answer

Last Known Good Configuration

question

You can use ____ to convert two or more basic disks to dynamic disks.

answer

Disk Management

question

The Home editions of Windows 7 do not include the Local Security Policy or Print Management.

answer

True

question

A degausser can erase everything on an optical disk.

answer

False

question

A snapshot of the system settings and configuration is called a ___

answer

restore point

question

Most Microsoft patches and device drivers can be applied to a 32-bit installation and also a 64-bit installation.

answer

False

question

Windows Task Scheduler can be set to launch a task or program at a future time, including at startup.

answer

True

question

Which command is used to check and repair the hard drive?

answer

chkdsk c:/r

question

Which of the following is used to uniquely identify a computer on a network?

answer

IP address

question

The Advanced Boot Options menu appears when a user presses F8 as Windows is loading

answer

True

question

A Windows 7 system repair disc can be created using the Backup and Restore utility.

answer

True

question

If you get an error message about a missing DLL, the easiest way to solve this problem might be to reinstall the application.

answer

True

question

What keystroke should you press to get a logon window if you don't use the welcome screen?

answer

Ctrl+Alt+Delete

question

Which of the following storage devices can be divided into partitions that can have one or more volume?

answer

hard drive

question

A ____is a convenient way to access several folders in different locations from one central location.

answer

library

question

Using Windows 7 Backup and Restore, you can back up the volume on which Windows is installed.

answer

True

question

Which Task Manager tab allows you to show processes from all users to verify no applications are running under that user account?

answer

Processes tab

question

Use the ____ command to rearrange parts of files on the drive so they are contiguous.

answer

Defrag

question

Which Task Manager tab provides details about how a program uses system resources?

answer

Performance

question

The ____ is usually on the right side of the taskbar and displays open services.

answer

system tray

question

Where can a user find out more information about a hardware or network failure that occurred on that particular PC?

answer

Event Viewer

question

What is the term given to the individual tools in a console?

answer

snap-ins

question

Which program is used to start the part of the Win32 subsystem that displays graphics?

answer

Smss.exe

question

For optimal performance, how much free space does Windows need on a hard drive?

answer

15 percent

question

Which of the following is NOT true about Remote Desktop?

answer

by default all users can access Remote Desktop

question

The Windows desktop is itself a folder.

answer

True

question

A hard drive can only have one single root directory.

answer

False

question

-the practice of tricking people into giving out private information or allowing unsafe programs into the network or computer -an infestation designed to copy itself repeatedly to memory, on drive space, or on a network -A type of malware that tricks you into opening it by substituting itself for a legitimate program -a program that AV software recognizes to be potentially harmful or potentially unwanted -a code used to identify and authenticate a person or organization sending data over a network - type of smart card that contains authentication information - a set of distinguishing characteristics of a virus used by antivirus software to identify new viruses as they get into the wild -when someone who is unauthorized follows the employee through a secured entrance to a room or building -software installed on a computer that produces pop-up ads using your browser -type of spyware that tracks your keystrokes, including passwords

answer

- F. social engineering - J. worm - H. Trojan - C. grayware - B. digital certificate - E. RSA tokens - I. virus signature - G. tailgating - A. adware - D. keylogger

question

How often does Windows 7/Vista automatically defragment a hard drive?

answer

once a week

question

- a TCP/IP command that gives statistics about TCP/IP and network activity and includes several parameters - command is used to display statistics about the NetBT (NetBIOS over TCP/IP) protocol - permissions assigned by Windows that are attained from a parent object - a method to control access to a shared folder and can be assigned to NTFS or FAT volumes - a TCP/IP command that enables you to resolve a connectivity problem when attempting to reach a destination host such as a web site - a tool that can locate a Wi-Fi hotspot and tell you the strength of the RF signal - a TCP/IP command that lets you read information from the Internet name space by requesting information about domain name resolutions - configuring a computer so that it will respond to network activity when the computer is in a sleep state -the folders that are shared by default on a network domain that administrator accounts can access - a method to control access to a folder or file and can apply to local users and network users

answer

- C. netstat - G. nbtstat - B. inherited permissions - F. share permissions - H. tracert - J. wireless locator - E. nslookup - I. Wake on LAN - A. administrative shares - D. NTFS permissions

question

Which Windows tool allows an administrator to decrypt a file that is not available because the user account that encrypted the file is no longer accessible?

answer

Cipher

question

After installation, how many days do you have to activate Windows 7?

answer

30

question

Which partition is the bootable partition that startup BIOS turns to when searching for an operating system to start up?

answer

active partition

question

What is another name for a blue screen error which occurs when processes running in kernel mode encounter a problem ad Windows must stop the system?

answer

stop error

question

When a user logs on to a Windows 7 computer using Remote Desktop, users that are logged on locally are unaffected.

answer

1

question

Windows needs free space on the hard drive for normal operation, for defragmenting the drive, for burning CDs and DVDs, and for a variety of other tasks, so it's important to delete unneeded files occasionally.

answer

True

question

If you want to be able to power up a computer remotely, what feature should you use?

answer

WoL

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