Essentials of communication – Flashcards
Unlock all answers in this set
Unlock answersquestion
Ambiguous
answer
Obsecurr no definite meaning
question
Linguistics
answer
The systematic study of language
question
Morphology
answer
The study of words and their structure
question
Phonology
answer
The study of sound
question
Pragmatics
answer
The branch of linguistics that studies language use rather than language structure
question
Semantics
answer
The branch of linguistics that studies the meaning of language
question
Symbol
answer
Something that represents something else
question
Syntax
answer
Grammatical arrangement of words or phrases
question
Culture May influence our language is interpreted
answer
T
question
If you asked your friend to hand you a book and he handed you a pencil instead, which language system most likely broke down?
answer
Semantics
question
Which of the following are morphemes in the word "mailboxes"? Select all that apply.
answer
Mail, es, box
question
When two people of the same culture speak the same language, they always understand one another
answer
False
question
When language conventions are observed, which of the following can still cause difficulties in communication? Select all that apply.
answer
Context, ambitious words, levels of abstraction
question
Colloquial
answer
ordinary or familiar speech that is appropriate for informal or casual settings
question
Idoms
answer
fixed and often colorful expressions whose meaning cannot be understood from the combined meanings of individual words
question
Jargon
answer
technical language
question
Which of the following is a fixed, often colorful expression whose meaning is not tied to the meaning of its individual words?
answer
Idom
question
Which of the following characterize standard language? Select all that apply.
answer
used in casual settings marked by a regional accent and appears in published works
question
Today, I was driving to school and this guy like totally cut me off. I mean what's up with that?
answer
Slang
question
A mission briefing for NASA astronauts
answer
Technical language
question
A conversation with friends
answer
Informal language
question
Abstract
answer
Not concrete difficult to understand
question
Connotation
answer
Implied meaning
question
Words can have a positive or A negative connotation
answer
True
question
That car is the worst one on the market no one should buy it
answer
Disruptive
question
She made me hit him
answer
Irresponsible
question
Fighting words are a type of. language
answer
Emotive
question
Language that is not based on fact cannot be damaging to other people or causes?
answer
False
question
How can you overcome Troublesome communication?
answer
Being truthful, being kind, and seeking clarification
question
Spatial
answer
Having to do with space
question
A spatial relationship can indicate how closely one person stands next to another in normal face-to-face conversation?
answer
True
question
You can often learn more about what a person feels to his or her nonverbal communication than by what he or sheSays
answer
True
question
We communicate more non-verbally than verbally
answer
True
question
If you smell what she can hands and saying hello, your nonverbal communication is your verbal communication
answer
Complementing
question
If you left was saying that something is funny, your nonverbal communication is your verbal
answer
Repeating
question
Nonverbal cues
answer
Nonverbal behaviors that function as signals
question
nonverbal communication to speak just as loud as verbal
answer
True
question
Eric and Lisa were watching a movie. Lisa Glenn cetera, who turned her away, smiled and took her hand in his
answer
Intimacy, favors Lush disfavor, gender
question
Jerry crosses legs selection of Sharon Young and why his call he was speaking what is Jerry trying to do?
answer
Regulate the interaction
question
Despite insisting that his story was true of the witness shifted uneasily in his chair and avoided eye contact with the prosecuting
answer
Reveal discrepancies
question
Chronemics
answer
Nonverbal communication that involvesTime
question
Disfluencies
answer
Causes such as ah or hmm
question
Haptics
answer
Nonverbal behavior that involves touching
question
Monochronistic
answer
Tending to schedule only one activity at a time
question
Paralanguage
answer
Vocal non-verbal language
question
Polychronis stick
answer
Tending to schedule several activities at a time
question
Proxemics
answer
Nonverbal communication that involves space
question
Biting nails when nervous
answer
Adapter
question
Holding up an index finger and middle finger to show the peace sign
answer
Emblem
question
Holding a hand above the ground to show the height of something
answer
Illustrator
question
It is easier to detect happiness than sadness on a person's face
answer
True
question
When Trish's best friend accidentally revealed that she's throwing a surprise party for Trish's 16 birthday Trish kept a straight face and pretended not to hear
answer
Neutralization
question
A kindergarten teacher helps a student who scraped her knee at recess
answer
Intimate Zone
question
Tom slap his friend John on the back to congratulate him on executing a double play
answer
Playful
question
Paralanguage always reinforces verbal messages, unlike metton language
answer
False
question
Emphasis influence interpretation
answer
Paralanguage
question
Interpretation of nonverbal behavior is not the same across individuals
answer
True
question
Observing others nonverbal Behavior can help you communicate more effectively
answer
True
question
Auditory
answer
Having to do with hearing
question
Passive
answer
Not active
question
Syntax
answer
Graphical arrangement of words and phrases
question
Speaking, writing, reading, and listening
answer
23%, 8%, 13%, and 56%
question
Divulge
answer
Reveal
question
Mnemonics
answer
A short run phrase acronym or other mental technique used to ease the task of memorization
question
Listening Styles must be adjusted according to the situation
answer
True
question
Asking a speaker question does which of the following
answer
Helps us understand what he is saying, shows that we are listening, and encourages him to tell us more
question
Which of the following are examples of mnemonics
answer
The short run, and acronym, memorable phrases
question
Listening is a passive activity
answer
False
question
Which of the following are environmental distractions?
answer
The TV playing loudly, a hot humid day, and being sick
question
Getting a pencil and paper ready for taking notes is an example of what?
answer
Being prepared
question
If you heard someone say Blue Sky the is which language system would account for the problem?
answer
Syntax
question
A conversation with friends out of Backyard BBQ
answer
Informal
question
Two people greet each other with a handshake
answer
Culturally influenced
question
Discretion
answer
good sense; tact
question
An "interpersonal relationship" is a relationship between two or more people.
answer
True
question
the president of a company and one of the departmental managers
answer
superior-subordinate
question
Which of the following are personal-social relationships? Select all that apply
answer
Friendships and family
question
relationships are primarily goal- or task-oriented.
answer
Professional functional
question
Growth and development in a relationship is _____ .
answer
Inevitable
question
asking questions to clarify initial perceptions
answer
Experimenting
question
people do not want to spend time together
answer
Avoiding
question
first stage of relationship development
answer
Initiating
question
involves an increase in personal involvement
answer
Intensifying
question
end of the relationship
answer
Terminating
question
relationship becomes more formal, publicly recognized
answer
Bonding
question
talk is reduced to everyday matters
answer
Circumsribing
question
stage in which "in-language" usually emerges
answer
Integrating
question
people begin to pursue outside interests
answer
Differentiating
question
people go through the motions of being committe
answer
Stagnating
question
Accommodate
answer
adapt; agree with
question
Sequential
answer
arranged in order or succession
question
Relational dialect
answer
competing desires or motivations that influence a relationship
question
Relationships tend to develop or deteriorate _____
answer
sequentially
question
Cultivating a relationship requires understanding the other person. Which of the following behaviors demonstrate understanding?
answer
All the above
question
Unrestrained self-disclosure will strengthen a developing relationship.
answer
False
question
identify the source of difficulty
answer
Recognize
question
focus on each other's good points
answer
Affirm
question
suggest reasonable solutions
answer
Pose
question
work at the relationship even if it feels one-sided
answer
Risk
question
put the solutions into effect
answer
Integrate
question
communicate with each other
answer
Engage
question
Altercasting
answer
a statement that places a listener into a specific role and asks the listener to consider a problem from a specific perspective
question
Conversation
answer
social exchange
question
Disclaimer
answer
a statement made to refuse responsibility for something
question
Feedback
answer
a response to a message
question
Feedforward
answer
messages that are sent prior to the business of conversation so that listeners know what to expect
question
Initiate
answer
Begin
question
Pharisees communication
answer
socially significant messages used to open channels of communication
question
Low monitoring
answer
feedback is given with little or no reservation
question
Conversational turns
answer
behavioral cues that signal a change in conversation
question
Maxim
answer
general truth or rule of conduct
question
conversation must be opened, maintained, and closed in a manner that is respectful to both parties
answer
True
question
Which of the following types of openers focuses attention on the listener?
answer
Other references
question
"Good morning. This is your captain speaking."
answer
Self references
question
Context
answer
references are usually innocuous because they are the least personal and direct of the four reference types.
question
Speaker cues for maintaining conversations include which of the following? Select
answer
turn-maintaining cues and turn yielding cues
question
The maxim of ----requires the speaker to tell the truth
answer
Quality
question
good conversationalist will be:
answer
Mindful flexible honest
question
Not allowing prejudices or stereotypes to influence us is part of which aspect of conversation?
answer
Mindfulness
question
To be a good conversationalist, which of the following is most important?
answer
Being a good listener
question
Which of the following would not be appropriate to ask someone you'd just met?
answer
How much money do you make
question
Which of the following are reasons why you might need to give someone your full attention in order to understand him or her?
answer
ambiguous language body language both of the above
question
Which of the following are some of the guidelines for conversing clearly that James Morris gives in his book The Art of Conversation?
answer
Be relevant be exact
question
A first impression is not always important
answer
False
question
Women do not need to stand when being introduced to someone
answer
False
question
Which of the following is/are part of a proper handshake?
answer
hand perpendicular to the ground fingers together Clasp and u clasp neatly
question
If you forget a person's name, which of the following should you do?
answer
Apologize and ask him or her to remind you. Mention your last encounter.
question
If errors were made in an introduction, you should not correct them.
answer
False
question
If you are at a business function and have not been introduced, which of the following should you do?
answer
Introduce yourself
question
The telephone could be considered an important business tool.
answer
True
question
During a telephone call, voice quality accounts for _____ percent of the overall impression.
answer
70
question
Which of the following are acceptable behaviors for telephone conversations?
answer
Asking to put on hold
question
Which of the following is an appropriate way to end a call?
answer
"It was nice doing business with you." "Please let me know if I can answer any other questions." "Thank you for your time."
question
The same rules apply to business emails that apply to personal emails
answer
False
question
Because of the possibility for misinterpretation in e-mail, which of the following should you do?
answer
Very clear
question
business e-mails, it is important to respond within twenty-four hours. True
answer
True
question
It is okay to be more familiar in an e-mail than you would be in person.
answer
False
question
The word 'criticism' has a negative connotation even though many positive attributes can be derived from critcism.
answer
True
question
If you receive criticism that you feel is unjust, what should you do?
answer
Explain to the other person in private why you feel the criticism is unjust
question
An "interview" usually includes
answer
two people questions and answers a purpose
question
interviewing a celebrity about her latest movie
answer
information-gathering
question
calling someone who is behind on his credit card payment
answer
problem-solving
question
casting someone as a host on a talk show
answer
Selection
question
Which of the following is preparation for both the interviewer and the interviewee:
answer
research question development Practice
question
Bobby is planning to interview his grandfather. His goal is to find out what it was like to be a soldier in World War II. Which of the following questions would best help him meet his goal
answer
What did you do on a typical dat
question
What should an interviewee practice for a job interview? Select all that apply.
answer
recalling background information giving examples of past achievements
question
What would be the best way to respond to an unlawful interview question in order to promote a successful conclusion to the interview?
answer
tactfully deflecting the question
question
Dyad
answer
two people communicating
question
Group
answer
an assembly of three or more individuals who relate or cooperate interdependently and in an orderly manner over time to reach a goal.
question
Interdependent
answer
mutual assistance, support, and interaction
question
Moderator
answer
person who presides over a group discussion
question
Norm
answer
standard of conduct or behavior
question
Which of the following are characteristics of a group? Select all that apply
answer
Members interact according to norms. Members are interdependent. Members work towards a common goal
question
Would the individuals in the following scenario constitute a group? tennis partners
answer
No
question
Would the individuals in the following scenario constitute a group? chess club members
answer
Yes
question
Conducive
answer
favorable; helpful
question
Consensus
answer
collective opinion; general agreement of all members
question
facilitator
answer
person who makes group interaction easier
question
Freewheeling
answer
the freedom to suggest unusual or unconventional ideas
question
Feasible
answer
achievable; possible
question
Relational
answer
involving or expressing a relationship
question
Sampling
answer
selection of a group of people or products to be used as representative; a random sample
question
a support group for people who have lost loved ones in car accidents
answer
Social
question
astronomy club
answer
Learning group
question
small group format generally selects members because they are experts on the issue being discussed?
answer
Panel discussion
question
Which small group format has very little interaction between members?
answer
Symposium
question
Which small group format allows members of the audience to respond to the speakers?
answer
Forum
question
Which of the following can be classified as organizations:
answer
Greenpeace he Boy Scouts of America The Parent Teacher Association
question
Is the following a social organization or a task-oriented organization? college sorority
answer
Social
question
Is the following a social organization or a task-oriented organization? NAACP
answer
Task
question
Is the following a social organization or a task-oriented organization? American Cancer Society
answer
Task
question
Is the following an informal or formal communication channel? e-mail to coworkers about a credit card scam
answer
Informal
question
Group think
answer
the tendency of small groups to render a decision without the proper evaluation of ideas
question
What is the primary characteristic of constructive conflict?
answer
concentrates on issues, not people
question
Which of the following would encourage cohesion in a small group? Select all that apply.
answer
Using nicknames respecting and appreciating participation of all members emphasizing common goals
question
The optimum number of members in a small group is _____.
answer
5 to7
question
During group meetings, which of the following facilitates the ideal physical arrangement?
answer
Circular table
question
Identify the three types of group norms.
answer
Social Procedural Task
question
Which of the following is an example of procedural norms?
answer
method of making decisions format of discussion election of leaders
question
Which of the following are group building and maintenance roles? Select all that ap
answer
Encourager Follower Gatekeeper
question
Which of the following are dysfunctional roles? Select all that apply.
answer
help-seeker recognition seeker self-confessor
question
Competent group communicators make an effective group.
answer
True
question
Effective group participation requires group members to contribute to a common goal.
answer
True
question
Which of the following are characteristics of productive conflict?
answer
focusing on issues critically evaluating ideas Using I language
question
Which area of individual competence best guards against groupthink?
answer
Critical thinking
question
Which area of individual competence is most important for accurately perceiving group members?
answer
Effective thinking
question
group member is concerned that her ideas will not be accepted by other group members, so she avoids contributing unless asked to.
answer
Assertion
question
group leader is speaking to his group about the need to increase productivity. In order to avoid offending the group members, he is being vague and indirect. His comments are met with confused looks.
answer
understanding productive conflict assertion
question
Probative
answer
serving to test or prove; furnishing evidence or proof
question
A systematic approach to problem solving enables groups to conduct profitable discussions.
answer
TRUE
question
Which of the following can be part of analyzing a problem?
answer
gathering and examining pertinent information evaluating the information for relevancy and truth redefining the problem
question
What idea-generating technique allows members to spark each other's imagination through interaction?
answer
brainstorming
question
Which decision-making method requires that members vote?
answer
majority rule
question
What is the primary concern when implementing a solution?
answer
being specific
question
Seven steps to problem solving
answer
Define the Problem Analyze the Problem Develop Creative Solutions Identify Possible Solutions Select a Solution Implement the Solution Monitor the Effects of the Solution
question
Guidelines for brainstorming
answer
Avoid criticism A massive quantity of ideas Combine and elaborate on ideas Encourage freewheeling
question
Majority rule
answer
Majority rule involves voting. Members cast their votes to decide which solution is to be implemented. It is an efficient method for decision making period but it can leave some members dissatisfied
question
Authority rule
answer
This method involves a leader whose thoughts or preferences superseded those of the other members. He or she has a right to make the final decision.
question
Consensus
answer
A consensus occurs when all the members agree on a decision. As opposed to Authority Rule and majority rule consensus involves the satisfaction of every member
question
Family
answer
Authority
question
Club
answer
Elected
question
Athletic team
answer
Skills
question
Study group
answer
Ability to influence
question
The------ style of leadership uses a hands-off approach, allowing the group to direct itself.
answer
Laissez-faire
question
Which of the following are characteristics of authoritarian leadership? Select all that apply.
answer
single authority figure as the leader decisions made very efficiently
question
Which of the following are characteristics of democratic leadership? Select all that apply.
answer
may consist of more than one leader all members included in the decision-making process
question
Authoritarian
answer
Authoritarian leadership usually involves a single leader who operates as a figure of authority to influence and direct others. The leader assigns tasks, provides directions, resolves conflicts, and determines policies. This style necessitates less interaction between members, with the pattern of communication generally extending from leader to member rather than from member to member. Because authoritarian leadership does not depend on group discussion, decisions can be made very efficiently. The meetings of groups with an authoritarian style of leadership tend to be short
question
Laissez-faire
answer
Laissez-faire is French for "allow to do" or "do nothing." This leadership style follows a relaxed, live-and-let-live model. In the context of small group leadership, it involves a leader who functions in a role that can be quite opposite from that of an authoritarian leader. Laissez-faire leaders require a group to direct itself. The laissez-faire-styled leader is not charged with taking the initiative to order procedures, resolve conflicts, maintain group interaction, or take measures to avoid groupthink. In actuality, a laissez-faire leader must lead in a more hands-off kind of way, attributing most of the failures or successes of a group to the group itself.
question
democratic
answer
A democratic style of leadership requires that a leader provide direction while including all members in the decision-making process. A democratic leader is charged with functioning as a facilitator and a motivator, encouraging and stimulating other members to work together toward a common goal. Democratic leadership may consist of more than one leader. Members of groups led by democratic leaders are generally allowed more participation, with the goal of coming up with original and feasible ideas. As a result, members tend to feel satisfied with their participation and are highly committed to tasks. Democratic leadership is not a good choice, however, when decisions have to be made very quickly. Conferring with a group can delay a decision that needs to immediately be put into operation.
question
Which leadership function involves introducing members to each other or initiating ice-breaker activities?
answer
interaction
question
A meeting agenda includes which of the following? Select all that apply
answer
meeting place and time list of topics that will be covered time span for each topic
question
Which leadership function involves keeping group members focused on the issue at hand?
answer
discussion management
question
Which leadership function is used to guard against groupthink?
answer
evaluation
question
Interaction
answer
a leader must prepare members for interaction. Preparation may involve supplying members with information and materials relevant to the meeting. The chairperson of a charity drive might distribute materials that explain the goal for the drive and the history of other successful drives. He or she might also show samples of items that will be given to people who make donations to the drive. A time of personal interaction or an ice-breaker activity might be necessary in order to begin a discussion among members. The leadership might facilitate this by introducing members to one another or initiating conversations unrelated to the group's purpose. An ice-breaker activity designed to help members get to know each other and trust one another would also be effective for this step.
question
Discussion Management
answer
Group discussions sometimes get off track because agenda subjects trigger new ideas. Another responsibility of leadership is to keep a discussion focused on the problem or issue that is before the group. To accomplish this, a leader might reinitiate the discussion of relevant issues, ask relevant questions of other members, offer issue-based evaluation, or encourage the effective contribution of others. At times, the shift may have to be more direct as the leader reminds everyone to get back on the topic
question
Evaluation
answer
As we discussed earlier, groupthink is a trap that may cause problems for many highly cohesive groups. In order to prevent this from happening, leaders may encourage members to think critically about the group's ideas. A leader may accomplish this by asking members to consider the implications of an idea, clarify statements, summarize their positions, consider alternative perspectives, and think about the standards guiding judgment.
question
Conflict Management
answer
Conflict Management Conflict is a healthy part of the decision-making process. It is the responsibility of the leadership to ensure that conflict remains productive. A leader must keep disagreements among members focused on the issues being discussed, not on people. Conflict can be kept productive if leaders encourage members to do the following: Express ideas in a respectful manner. Each member should have an opportunity to express his or her thoughts. Respect begets respect. Members should express ideas or criticism without reference to personalities. If a member attacks another member, leaders should redirect the discussion to the issue. Encourage members to respond kindly, even when they are attacked. Kindness has a way of cooling hot tempers. Listen to and respect the ideas of others. Do not simply hear what the members have to say; try to understand their perspectives. Even if members disagree with others' basic premises, they might discover some aspect of the suggestion that can be useful. Emphasize common goals. This strategy is just as important for interpersonal relationships as it is for small groups. Draw attention to the group's goal. Help members to see how their differing ideas or opinions are related to the same objective. Be open to change. Small-group conflicts should strive for a win-win situation. Members should be willing to alter their opinions if necessary. Productive conflicts seek a solution that considers all members and responds to the group goal.
question
Which of the following small group formats would most likely be used in a formal group that is focused on making decisions as efficiently as possible?
answer
parliamentary procedure
question
focus group support group quality circle
answer
task social task
question
Which of the following regulate the structure of a group?
answer
procedural norms
question
Which of the following are areas of individual competence? Select all that apply.
answer
critical thinking assertion effective listening skills
question
In which step of the problem-solving process would group members evaluate their ideas for feasibility?
answer
Identify possible solutions.
question
A group set up to decide how to improve a company's public image would most likely have which style of leadership?
answer
democratic
question
Effective
answer
sufficient to produce a desired result
question
Evaluate
answer
to assess the quality or value
question
The destination gives a journey purpose and direction just as knowing what you want to say and why will help you deliver a successful speech.
answer
True
question
Shawn brainstormed with Steve to come up with a topic for a speech. They both agreed that Shawn would do well at trying to convince his fellow students of the importance of eating right. Shawn's general purpose would be to
answer
Persuade
question
Steve always enjoyed performing in front of crowds. He decided to write a humorous sketch about the funny and awkward things students do on their first day at school. Steve's general purpose would be to
answer
Entertain
question
News sources are helpful for generating ideas for topics tied to current events
answer
True
question
Does the topic interest you? Whether writing an essay or a speech, the subject matter needs to be interesting to you. If you are interested in a topic, you will be more enthusiastic about preparing your speech and delivering it. Audiences who sense a speaker's enthusiasm are more likely to become enthusiastic themselves about the topic. How much do you know about the topic? It is always best to write or speak about what you know. It's generally best to pick a topic with which you are familiar. You don't have to be an expert on the subject, but you should be acquainted with the basics. What information is available to you on this topic? You might have some knowledge about a topic that interests you, but if you can't obtain enough information on the subject to develop a speech, you will need to choose another topic. For instance, you might have an interest in the vermiform appendix; however, little is known about the purpose of this organ in the human body. It would be difficult to gather enough information to develop an effective speech on the purpose of the vermiform appendix. (The vermiform appendix is a formal name for the human organ we simply call the appendix. It is a small sac connected to the large intestine). A good place to start gathering information on a topic is online at the Wikipedia, a free online encyclopedia generated by readers. Is the topic appropriate? In order for a speech to be effective, it must be appropriate for the situation. For example, if you are asked to give a twenty-minute informative speech on government health care benefits for the elderly, it would not be appropriate to choose a topic that would cause you to go outside those boundaries; consequently, the pitfalls of Social Security would not be an appropriate topic. It is also important to choose a topic that takes into consideration the interests or needs of the audience. Speaking to a room full of teenagers about preparing for retirement would not be appropriate to most members. Can you adequately cover this topic in the allotted time? To be effective, your speech must cover a limited topic. For example, you might choose to do a speech on football. While this topic is narrower than the topic of sports, it is too broad for a ten-minute speech. However, by narrowing the topic, it could become an effective speech. You could speak about a specific football training method, the recent success of your high school football team, or the dangers of dehydration when teams take inadequate water breaks during practice. Once a topic is selected, where do you start to gather the information? That takes us to the next idea for developing the topic.
answer
...
question
brainstorming reviewing current news items consulting others using a mind map
answer
...
question
Cohesion
answer
working together to create a united whole
question
It is not important to understand your audience before you start researching your speech.
answer
False
question
organized audience concerted audience passive audience pedestrian audience selected audience
answer
Group that fully agrees with the speaker and his message group bound by the same goals as the speaker group that is required to sit together and listen to a speaker group that spontaneously forms to listen to a speaker but shares no goals in common group bound by common interests but not necessarily those of the speaker
question
When speaking to a passive audience, the speaker must make special effort to capture attention.
answer
False
question
Which of the following is not included under audience demographics?
answer
Intelligence
question
Demographic
answer
Age Gender Ethnicity Organizational Affiliation
question
Context
answer
Circumstances important to the situation
question
Clarify
answer
To make clear
question
It is not necessary to use every type of supporting material when researching a topic?
answer
True
question
Which of the following is not a good guy land for presenting statistics
answer
Use the exact numbers and avoid rounding off
question
Identify sources
answer
Include the person's name credentials and accomplishments
question
Site qualified authorities
answer
Testimony should match the person's credentials
question
Site well-respected authorities
answer
Endorsements by famous people grab attention
question
Site testimonies accurately
answer
Avoid taking quotes out of context
question
What would it be like to paint the same wall 30 x?
answer
Hypothetical illusion
question
Definition
answer
Traffic congestion so severe that movement is impossible
question
Operational definition
answer
Gridlock is what happens every day when tens of thousands of cars crowd onto the freeway
question
Comparison
answer
Gridlock is like getting stuck into a hot smelly closet
question
Etymology
answer
Gridlock + Deadlock
question
Which of the following support materials would you use if you needed an expert opinion to back your point?
answer
Testimonies
question
Which of the following supporting materials would you use if you needed to make a vivid comparison to illustrate a point
answer
Explanations
question
Four guidelines to effectively prison statistics
answer
Limit the number of Statistics used, select reliable statistics, state statistics in a meaningful creative way and round off each statistic to the nearest whole number
question
What primary advantage do objects have over pictures
answer
Objects help to make an argument stronger
question
When you start removing details that are unimportant in a visual aid what criteria for visual aids are you applying
answer
Be focused and keep it simple
question
When you design ideas to make visual aids professional-looking what criteria for visual aids are you applying
answer
Make it attractive
question
Paying attention to Texas's to handle room says an audience locations suggest you are paying attention to which visual a criteria
answer
Consider the audience and make it big
question
Object
answer
Provides a way for audience members to remember and for their considered ideas after a speech is finished
question
Model
answer
A miniaturized replica of an object
question
Photograph
answer
Best use with a slider LCD projector
question
Graph
answer
A tangible way to illustrate a point
question
Chart
answer
Translates numbers into pictures
question
Whiteboard
answer
Flexible portable tool for brainstorming
question
Handout
answer
Combines with enlarging ability of a slide projector with the flexibility of a whiteboard
question
Flip chart
answer
Useful for creating visual aids as the speech progresses
question
Slides
answer
Summarizes facts and statistics
question
Overhead transparency
answer
Allows photographs charts and graphs to be easily inlarged
question
Phenomenon
answer
An observable event or occurrence
question
These five methods of organization are the only ways to put a speech together
answer
False
question
On an action in cooking show the chef explains how to make a chicken
answer
Chronological
question
I. Great Britain overtakes Ii. Great Britain captures
answer
Spatial
question
The number of charter schools in the US has grown steadily since 1991
answer
Cause and effect
question
Types of resources for research paper
answer
Topical
question
If you were going to give a speech on literacy in the United States which of the points would you discuss lost
answer
Ways to increase literacy in the United States
question
The steps you must complete before you start your skeleton outline are
answer
Developed a thesis statement, gathered information, and organized the main points
question
Supposed you are giving a speech on the importance of family spending time together which of the following would be a good way of grabbing audience's attention
answer
Tell the audience about a family vacation where your parents taught you to fish, ask the audience what moments do you remember best, and then from the audience of children whose families eat dinner together at least 3 times a week do better in school
question
You are giving a speech on study abroad programs in your introduction you first tell the audience the story about the Siamese Bend parents the rest of your speeches for pages long and your introduction is one page long what is true?
answer
Your introduction is too long
question
Preview statement
answer
Give the audience a reason to
question
Anecdote
answer
Gets the audience's attention
question
Transition
answer
Begins with an addition or next
question
Conclusion
answer
Equitation illustrator overall point
question
A question
answer
Invites the audience to participate
question
A keyword outline allows speaker to
answer
Stay on track and and Engage The Audience through eye contact
question
Which of the following should be reduced to words or phrases in a keyword outline
answer
Main points and sub points
question
Which of the following apply to a keyword outline
answer
Information should be accurate and effective, only enough information to trigger memory, and complete sentences for transitions
question
Why would you want to use note cards rather than several pages of paper
answer
No cards are smaller and easier to handle
question
Feedback
answer
Verbal or nonverbal response to a message
question
Interaction
answer
Acting upon eachother
question
How you deliver a speech can make all the difference to the audience
answer
True
question
You've been invited to participate in the annual American history Festival. On this day you and your partner will react and debate between Lincoln and Douglas
answer
Extemporaneous
question
Your best friend is Savella Victorian and has been asked to give a speech at the graduation ceremony
answer
Manuscript
question
At the business meeting mr. Smythe's S2 opinion about a company proposal to give bonuses to workers you go above and beyond
answer
Impromptu
question
Order the methods of delivery from most to least in terms of interaction with the audience
answer
Impromptu, extemporaneous, manuscript, and memorized
question
Which of the following might a speaker do in a speech meant to persuade? Select all that apply.
answer
Encourage action. Convince voters. share beliefs
question
A thesis statement should be clearly stated and narrowly focused.
answer
true
question
Identify the five different audience types.
answer
pedestrian passive selected concerted organized
question
In order to provide depth and variety in the speech, an outline should have six to seven main points.
answer
false
question
Which of the following are types of supporting materials?
answer
estimonials illustrations explanations
question
hen you start removing details that are unimportant in a visual aid, what criteria for visual aids are you applying? Select all that apply.
answer
Be focused. Keep it simple.
question
If you were giving a speech organized in a topical pattern, at what point would you discuss a topic that you wanted to especially emphasize?
answer
he end of the speech
question
A keyword outline on note cards may include the full text of which of the following?
answer
transitions quotations statistics conclusion introduction
question
Which of the following are good ways to rehearse an extemporaneous speech?
answer
recording your speech while presenting with only speaking notes
question
Which of the following are good guidelines for working in a group?
answer
The group leader should be responsible for developing the outline. Conflict should be avoided. The work should be divided evenly. NONE OF THESE
