question

Which of the following situations best represents group communication as defined in the textbook?

answer

Jury members deliberating a court case.

question

A group with 7 members has the potential for ____different types of interactions.

answer

966

question

What is the ideal group size for a problem-solving discussion?

answer

5-7 people

question

According to your textbook, one of the most important factors separating effective groups from ineffective groups is

answer

a common goal

question

According to your textbook, a group's context refers to

answer

a. the type and size of the group. b. the group's physical and psychological setting. c. the group's purpose, history, and status. d. the characteristics of and relationships among group members. e. all of the above.

question

To which basic element of communication is Grace giving special attention when she prepares for an important group meeting by making sure her business suit is pressed, that her hair is well-groomed, that her perfume is pleasant but subtle, and that she takes a breath mint before entering the meeting room?

answer

channels

question

In a communication transaction, feedback represents

answer

d. the response or reaction to a message.

question

Which of the following examples best illustrates the systems theory principle that "systems try to maintain balance in their environment"?

answer

a. Members may take time off to "play" when work becomes too intense.

question

The cooperative interaction of several factors that results in a combined effect greater than the total of all individual parts is referred to as

answer

synergy

question

A stamp collecting club is an example a

answer

social group

question

Your family is an example of a

answer

primary group

question

A local Alcoholics Anonymous chapter is an example of a

answer

self-help group

question

Guests who appear on talk shows and interact with other guests for the benefit of an audience are participating in a

answer

panel discussion

question

Members of a PTA getting together to hold a carnival for elementary school students represents what type of group.

answer

civic group

question

A college appoints a moderator and holds an open discussion to provide students with the opportunity to ask questions and express their concerns regarding a proposed increase in tuition. This setting for group communication is an example of a

answer

forum

question

A college's Board of Trustees that makes public policy decisions may be classified as a

answer

governance group

question

Which of the following characteristics demonstrates one of the disadvantages of working in groups?

answer

c. Groups require significant time, energy, and resources

question

A virtual group is one which

answer

a. relies on technology to communicate

question

Statements that explain or predict how people communicate are

answer

theories

question

When seeking to resolve group tensions, the dialectic approach recommends a approach.

answer

both/and

question

All of the following pairs of common folk proverbs illustrate the contradictory nature of dialectic tensions EXCEPT:

answer

a. "Opposites attract" and "Birds of a feather flock together." b. "Two's company, three's a crowd" and "The more the merrier." c. "Look before you leap" and "He who hesitates is lost." d. "Waste not, want not" and "Music makes the world go 'round." e. "To know him is to love him" and "Familiarity breeds contempt." D

question

In group dialectic terms, effective groups balance structure and

answer

Spontaneity

question

In dialectic terms, effective groups balance conflict with

answer

cohesion

question

In dialectic terms, effective groups balance task dimensions with

answer

Social demensions

question

The open system ↔ closed system group dialectic can be described as

answer

c. balancing external support and recognition with internal group solidarity and rewards.

question

The homogeneous ↔ heterogeneous group dialectic can be described as

answer

b. balancing member similarities and differences.

question

The engaged ↔ disengaged group dialectic can be described as

answer

e. balancing member energy and labor with the group's need for rest and renewal.

question

A both/and approach to resolving dialectic tensions in groups empowers members. Which of the following examples demonstrates the characteristics of autonomy in an empowered group

answer

c. The group has the freedom to make decisions and implements its decisions.

question

In Latin, the word credo means

answer

"i believe"

question

All of the following principles of ethical communication are included in the National Communication Association's Credo for Ethical Communication EXCEPT:

answer

a. We endorse freedom of speech only when the truth does not cause detrimental results or harm others. b. We advocate truthfulness, accuracy, honesty, and reason as essential to the integrity of communication. c. We strive to understand and respect other communicators before evaluating and responding to their messages. d. We are committed to the courageous expression of personal conviction in pursuit of fairness and justice. e. We promote a communication climate of caring and mutual understanding A

question

A group with 5 members has the potential for different types of interactions

answer

90

question

The ideal size of a small group is dependent upon:

answer

a. member knowledge. b. attitudes. c. skills. d. task. ALL^^

question

Theory which describes a collection of interacting, interdependent elements working together to form a complex whole.

answer

Systems

question

The purpose or objective towards which a group is directed is called

answer

goal

question

The following are each examples of synchronous communication EXCEPT: a. audioconferences. b. email. c. videoconferences. d. test conferences. e. webinars.

answer

email

question

The following are advantages of working in a group EXCEPT: a. member satisfaction. b. cultural understanding. c. more time. d. creativity. e. learning.

answer

more time

question

The contradictory tensions groups experience as they work together are known as

answer

group dialects

question

The following are examples of group dialectics EXCEPT: a. conflict cohesion. b. conforming-nonconforming c. task-social. d. membership-followership. e. homogenous-heterogeneous.

answer

D

question

In optimal group experiences, members a. are focused. b. perform at a high level. c. are highly motivated. d. creative thinkers. e. all of the above.

answer

E

question

According to a study commissioned by the Association of American Colleges and Universities, "teamwork skills and the ability to collaborate with others in diverse group settings" was ranked first as an essential learning outcome in 2 of 4 major categories

answer

true

question

Employers view proficiency in a field of study as more important than group communication skills.

answer

False

question

Your textbook defines group communication as the interaction of 5 to 7 people working to make a good decision.

answer

False

question

The basic components of group communication are members, interaction, independence, goals, and working.

answer

true

question

A group of 5 members has the potential for 90 different types of interaction.

answer

true

question

In groups with more than 15 members, coordination and control become difficult

answer

true

question

According to your textbook, leadership is the single factor that separates successful groups from unsuccessful groups.

answer

false

question

As groups grow larger, member satisfaction increases.

answer

false

question

Generally, there are 2 sources of noise: external and internal

answer

true

question

A soft speaking voice can create noise in a communication transaction.

answer

true

question

Feedback is always verbal rather than nonverbal.

answer

false

question

When group members work together to achieve a common goal, the size of the group, the physical setting, and the group's role and status in an organization are components of the communication context.

answer

true

question

Your biases, distracting thoughts about other activities, fatigue, and hunger can cause noise in a communication transaction.

answer

true

question

Unlike the digestive system, a computer system, or even the solar system, groups do not function as a system because they involve interdependent members interacting with one another.

answer

false

question

Systems theory assumes that groups and their members are unpredictable.

answer

true

question

The term synergy comes from the Greek word synonym which means "similar meaning."

answer

false

question

Synergy refers to a situation in which "the whole is greater than the sum of its individual parts."

answer

true

question

PTAs, labor unions, veterans' groups, fire and police auxiliary groups, and neighborhood and community associations are examples of self-help groups.

answer

false

question

On college campuses, intramural athletic teams as well as sororities and fraternities are examples of social groups.

answer

true

question

Work groups collaborate to achieve specific goals on behalf of a business or organization.

answer

true

question

Ad hoc committees remain active in order to accomplish ongoing tasks on behalf of a larger group.

answer

false

question

In a panel discussion, several group members interact with one another on a common topic for the benefit of an audience.

answer

true

question

In a group symposium, group members interact with one another on a common topic for the benefit of an audience.

answer

false

question

Asynchronous group communication occurs simultaneously and in real time

answer

false

question

When a task is complex and the answers are unclear, an effective group will perform better than individuals working alone.

answer

true

question

Generally, a smart person can generate more innovative ideas and creative solutions than a group can.

answer

false

question

When a task is fairly simple and routine, it may be more efficient for an individual working alone to accomplish the task.

answer

true

question

Without understanding group communication theories, you will have difficulty understanding why a particular method works in one situation and fails in another.

answer

true

question

Resolving group dialects requires an either/or approach rather than a both/and approach.

answer

false

question

Relational Dialectics Theory claims that relationships are characterized by ongoing tensions between the contradictory and complex elements of human experiences.

answer

true

question

In the best of groups, individual goals support the group's common goal.

answer

true

question

"Two's company; three's a crowd" and "Music makes the world go 'round" are examples of dialectic tensions.

answer

false

question

Groups without constructive conflict have difficulty analyzing the wisdom of their decisions.

answer

true

question

The structure ↔ spontaneity dialectic relies on both tested procedures to help a group achieve its goal as well as creative thinking.

answer

true

question

Heterogeneous groups include members who are different from one another

answer

true

question

When a group functions as an open system, it guards its boundaries and discourages input from or interaction with the outside.

answer

false

question

The key to balancing both the complex and competing elements in a group is a commitment to working toward the group's goal

answer

true

question

The leadership-followership dialectic emphasizes the point that leadership is a solo task

answer

false

question

The National Communication Association's Credo for Ethical Communication states that every group member should condemn communication that degrades individuals and that expresses intolerance or hatred.

answer

true

question

The National Communication Association's Credo for Ethical Communication contends that group members should accept the consequences of their communication and expect the same of others.

answer

true

question

People assembled together in an elevator represent a group.

answer

false

question

In large institutions such as megachurches, one of the keys to their success is the use of small groups

answer

true

question

The ideal size for a group working to achieve a common goal is nine.

answer

false

question

According to research, groups of more than nine members are generally less productive than smaller groups.

answer

true

question

While some groups have freedom to develop their own goals, other groups are assigned a goal.

answer

true

question

According to research, virtual groups that communicate synchronously are more effective than groups which communicate asynchronously.

answer

false

question

When a task is fairly simple and routine, it may be more efficient for an individual working alone to accomplish the task.

answer

true

question

The social benefits of group work can be just as important as task achievement.

answer

true

question

Successful groups balance dialectical tensions by using a with/or approach

answer

false

question

Conflict is avoidable in effective groups.

answer

false

question

The task dimension offers the best indicator for assessing a group's level of productivity

answer

true

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