Consumer Rights and Responsibilities – Flashcards
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Why is it important for consumers to express their likes and dislikes to producers and sellers?
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Unless consumers communicate, producers and sellers may never become aware of their needs and wants.
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When information about goods and services is available, consumers have the responsibility to seek it out and use it.
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true
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Describe what you believe the meaning and corresponding responsibilities are for each of the following:
The right to safety
The right to truthful information
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The right to safety means that we have the right to be protected against the sale and distribution of goods and services that may be harmful or dangerous. The right to truthful information means as consumers we have the right to be provided with truthful information regarding these goods and services. Such as prices, labels with information about the product, warranties, if the product can be returned or exhanged, and any warnings that may come with the product or service.
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Advertising is one of the most reliable sources of product information.
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false
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Consumers are responsible for reading and following directions that come with the products they buy.
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true
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Accurate information about products and services is required in order to protect the consumer's right to know.
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true
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When you are dissatisfied with a product or service, filing a lawsuit is the fastest, most direct way to get action.
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false
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Advertising is NOT a good way to find harmful information about a product because
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C.
only favorable information is likely to appear.
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By using your right to voice your concerns about a product or service you are:
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B.
letting businesses know what you like and dislike.
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Consumers have certain rights that do NOT carry corresponding responsibilities.
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false
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You are fulfilling your responsibility related to the _______________, by taking this course.
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not c
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The right to safety includes protection against the sale and distribution of dangerous goods and services.
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true
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Which of the following is NOT a consumer responsibility?
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A.
Accepting unsatisfactory goods and services without complaint.
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Laws that prohibit monopolies and encourage competition are protecting the consumers right of
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not c
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Which of the following is NOT a consumer right?
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C.
Low Prices
