MGMT 3001 EXAM 2 STUDY GUIDE – Flashcards

what are the 6 basic elements of organizational design/structure?

Individual employees specialize in doing part of an activity rather than the entire activity this is an example of:

Today, managers favor this approach instead of work specialization:

The line of authority that extends from the upper levels of management to the lower levels of the organization is termed the:

Authority is a _____

A bank manager who passes out bonuses at the end of the year is exercising what?

Larger organizations tend to have ____ than small organizations.

The first three activities of the human resource management (HRM) process are about:

For the most part, ____ are involved in HR decisions within their own department or unit.

Affirmative action programs seek to make sure that employers ____ for minority groups.

A written document used to describe a job to job candidates is a:

The most important environmental factor in the HRM process is____.

A wheelchair-bound applicant may be denied a job if the job ______

This is an example of a technology change within an organization:

Change can't be eliminated, so managers must learn to _______ __ successfully.

This is an external force that would cause a company to make an organizational change:

The "calm waters" metaphor envisions an organization as _____.

The final step in Lewin's three-step description of the change process is:

What phenomenon in today's business climate has made the "white-water rapids" metaphor popular?

Stress can be:

Stress is frequently associated with ____ only.

After deciding that she liked the architect's new building design this morning, this afternoon Wendy has decided to go ahead with the project. Which component of attitude did she use this afternoon?

With respect to employee engagement in a job, this seems to be the most important factor to employees around the world.

Generally, most people try to achieve ___ between their attitudes and their behavior

Taking a job in a repressive country that you disapprove of politically might cause discomfort from dissonance unless ____.

To reduce dissonance in the workplace, managers are advised to hold _____ ___responsible for the causes of the dissonance.

The thinking versus feeling scale on the Myers-Briggs Type Indicator determines whether a person is oriented _______ or ____.

If you are a person who prefers to focus on gut feelings when you make a decision, you would probably score high on which aspect of the Myers-Briggs Type Indicator? _____ rather than _____

A person who takes full responsibility in both his or her successes and failures is likely to be high in this emotional intelligence dimension.

Individuals within a group frequently play ___ ___ ___ ___.

A group that has gone through the norming stage of the group development process may return to the ____ or _____ _____.

Status incongruence can be upsetting to employees because it sends a signal that organizational accomplishments ______.

High cohesiveness combined with a strong alignment between group goals and organizational goals typically results in this:

Deborah's work team has its own separate office, does its own planning and scheduling, and is even responsible for evaluating each other's performance. Deborah is part of a _____ _____ team.

The knowledge, skills, and abilities of team members are ____ factors that contributes to team effectiveness.