MKG460 Ch. 3 and 4 – Flashcards

1. Which of the following is important in developing successful relationships in a partnership?

2. Which of the following is NOT important in developing a successful strategic alliance?

3. According to the text, key ingredients for developing successful supply partnerships include all of the following EXCEPT:

4. According to the text, one of the most basic and successful approaches to protecting trade secrets is:

5. Costs associated with investigating alternative suppliers and investigating alternative delivery options can be classified as:

6. The process of certifying a new supplier is considered what type of major cost category?

7. Field failures, loss of goodwill, a decreased reputation, and warranty costs can all be classified as:

8. Which of the following is TRUE?

9. According to the text, the goal of a good performance evaluation system is to provide metrics that are:

10. An organization's process for evaluating the quality systems of key suppliers in an effort to eliminate incoming inspections can be referred to as:

11. The benefits of implementing an effective supplier certification program include all of the following EXCEPT:

12. When using a Weighted Criteria Evaluation System to evaluate suppliers, all of the following are true EXCEPT:

13. A company using a weighted-criteria evaluation system has established these 3 categories and the appropriate weight in parentheses: Quality(0.30), Delivery(0.20), Cost(0.50). The scores for each category are shown below. Which of the following companies has the highest total score?

15. A company using a weighted-criteria evaluation system has established these 5 categories and the appropriate weightin parentheses: Quality (0.25) Responsiveness (0.10) Delivery (0.20) Cost (0.25) Technology (0.20) Company X received the following ratings in each of the five categories: Quality(90), Responsiveness(90), Delivery(80), Cost(80), Technology(90). What is their total score?

14. A company using a weighted-criteria evaluation system has established these 3 categories and the appropriate weight in parentheses: Quality(0.30), Delivery(0.40), Cost(0.30). The scores for each category are shown below. Which of the following companies has the highest total score?

16. Which third party certification was adopted by the European Union in 1992 that caused US suppliers wanting to stay competitive in European Union countries to get certified?

17. Direct benefits of ISO 14000 include:

18. Supplier Development includes all EXCEPT which of the following?

19. Companies consider outsourcing more and more parts when it becomes increasingly more difficult to:

20. According to the textbook, which of the following companies utilizes a supplier development program called Supplier Continuous Quality Improvement (SQDI) focused on improving the quality of the goods and services purchased and minimize the time needed to inspect incoming products?

21. The Hormel company awards their Hormel Food Corporation's No. 1 Award to their top supplier. How often to the give this award?

22. Supplier relationship management (SRM):

23. Streamlining the processes and communications between the buyer and supplier using software applications that enable these processes to be managed more efficiently and effectively can be referred to as:

24. Summers, Inc. needs to generate a list of good/services purchased per supplier. Which type software program can the manager consult to obtain the information?

25. SRM software should be capable of:All of these

1. All of the following are reasons for the increasing use of ethical and sustainable sourcing practices EXCEPT:

2. According to a Bridgestone Americas survey, consumers revealed that companies can show they are environmentally responsible by all of the following EXCEPT:

3. Which of the following is a trend in ethical and sustainable sourcing?

4. The management of the firm's external resources through identification and selection of suppliers, management of supplier relationships, and monitoring and rewarding supplier performance in an effort to support the long-term goals of the organization is called:

5. The application of ethical principles to business situations can be referred to as:

6. The following term refers to an act that creates the greatest good for the greatest number of people:

7. The Ethical Trading Initiative (ETI) does NOT include which of the following:

8. Managing a firm's external resources in ways that support the long-term goals of the firm can be referred to as:

9. One of the most value enhancing activities performed by a supplier, for a key customer, which minimizes carrying costs and can avoid stockouts:

10. Promoting diversity by intentionally buying from small firms or ethnic minority businesses. This is an example of:

12. The purchasing managers at Sunnydale Corporation decide to intentionally increase purchases from small, women- owned suppliers. This decision can be considered:

13. Which of the following is NOT a step suggested in the Supply Chain Sourcing Strategy Framework?

17. One standard which is measured in environmental supplier certification is:

20. Which of the following is TRUE?

21. Which of the following can be used as a punishment for suppliers that perform poorly?

22. Which of the following can be used as a punishment for suppliers that perform poorly?

23. One benefit from benchmarking sourcing practices is:

24. Benchmarking is:

25. Why do firms assess their sourcing capabilities?

26. Which of the following should NOT be used as assessment criteria to evaluate the purchasing department's performance?