Chapter 1 – OPMT 303 – Flashcards
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Skilled workers
Skilled workers are necessary to accommodate the variation inherent in customized outputs.
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Production systems with customized outputs typically have relatively:
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TRUE
Greater customer involvement leads to more complexity in the design and management of operations.
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The greater the degree of customer involvement, the more challenging the design and management of operations.
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TRUE
Operations management requires a blend of knowledge and people skills.
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People who work in the field of operations should have skills that include both knowledge and people skills.
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Feedback
Feedback is used to monitor and improve processes.
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Measurements taken at various points in the transformation process for control purposes are called:
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Outsourcing
Firms are increasing their levels of outsourcing, increasing the need to manage the supply chain.
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Managing the supply chain has become more important as a result of firms increasing their levels of:
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Often, the collective success or failure of companies' operations functions will impact the ability of a nation to compete with other nations.
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A nation is often only as competitive as its companies.
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Supply chain management
Supply chain management involves a broader systemic view of operations.
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Which of the following most involves coordinating the activities among all the elements of the business?
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TRUE
After the Industrial Revolution, more standardized approaches became common.
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Prior to the Industrial Revolution, goods were produced primarily by craftsmen or their apprentices using custom-made parts.
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Line
Others are support functions
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Operations and sales are the two ________ functions in businesses.
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Support one another
Finance, marketing, and operations are these major functions.
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Business organizations consist of three major functions which, ideally:
