Marketing Ch 14 – Flashcards

question
As the marketing vice president of her firm, Jana is considering implementing a company-wide pricing policy that all products must achieve a target profit margin of 15% so the firm can achieve its overall growth objectives. What type of company objective is this? a)profit-orientation b)sales-orientation c)competitor-orientation d)customer-orientation e) market-orientation
answer
profit orientation
question
Jana's firm is entering a new market and she plans to set prices to take sales away from the established market leader even though it will mean profits might suffer. This corresponds to which of the following company objectives? a)profit-orientation b)sales-orientation c)competitor-orientation d)customer-orientation e)market-orientation
answer
sales orientation
question
_____ means the firm deliberately prices a product above the prices set for competing products to capture those customers who always shop for the best, or for whom price does not matter. a)Target return pricing b)Target profit pricing c)Status quo pricing d)Competitive parity e)Premium pricing
answer
premium pricing
question
Best Buy will match competitor prices for customers who bring in proof that a particular product is being sold at a lower price by a competitor, thus using: premium pricing. competitive parity. status quo pricing. target return pricing. target profit pricing.
answer
status quo pricing
question
Jack works for a firm in the Northwestern region that is clearly the market leader, and has determined he must implement a region-wide price reduction of all product lines to discourage new firms from entering the lucrative market. Which of the following company objectives is involved? profit-orientation sales-orientation competitor-orientation customer-orientation market-orientation
answer
competitor orientation
question
A _____ orientation explicitly invokes the concept of value such as when a firm uses a no-haggle pricing structure to make the purchase process simpler and easier: profit sales competitor customer market
answer
customer
question
_____ indicates that the demand for related products can either be positively or negatively related: The income effect The substitution effect Cross-price elasticity Complementary products effect The supply curve
answer
cross-price elasticity
question
In _____, one firm provides the product or service in a particular industry, which results in less price competition: a monopoly an oligopoly monopolistic competition oligopolistic competition pure competition
answer
a monopoly
question
In the soft drink industry only a few firms dominate, which is characterized as: a monopoly. an oligopoly. pure competition. competitive parity. monopolistic competition.
answer
an oligopoly
question
Standardized products such as grains and chemical products, where consumers perceive them as substitutable, are characteristic of : monopolies. oligopolies. pure competition. competitive parity. monopolistic competition.
answer
pure competition
question
In terms of a pricing strategy, _____ pricing adds value by reducing consumers' search costs; consumers can spend less of their valuable time comparing prices, including sale prices, at different stores: cost-based high/low predatory everyday low competitor-based
answer
every day low
question
A _____ pricing strategy relies on the promotion of sales, during which prices are temporarily reduced to encourage purchases: predatory high/low cost-based everyday low competitor-based
answer
high/low
question
In addition to offering the potential to build sales, market share, and profits, _____ discourages competitors from entering the market because the profit margin is relatively low: price lining price skimming predatory pricing penetration pricing experience curve effects
answer
penetration pricing
question
_____ is used to market products to innovators who are willing to pay the very highest prices to obtain brand-new examples of technology advances, with exciting product enhancements: Price lining Price skimming Penetration pricing Price fixing High/low pricing
answer
price skimming
question
_____ is a form of deceptive price advertising where sellers advertise items for a very low price without intending to sell any of them because they plan to pressure sales of higher-priced items: Deceptive reference pricing Loss leader pricing Bait and switch Predatory pricing Price discrimination
answer
bait and switch
question
what is the most underresearched P in marketing?
answer
Price
question
what is the only P in the marketing mix that generates revenue and doesnt contribute to cost
answer
Price
question
What is the definition of price
answer
the overall sacrifice a consumer is willing to make to acquire a specific product or service including money, time and energy
question
what do consumers rank as the most important factor in their purchase decision
answer
price
question
what are the 5 C's of pricing?
answer
Competition, Cost, Company objecties, customers and channel members
question
What is profit orientation
answer
specifically focusing on target profit pricing, maximizing profits or target return profits
question
what is target profit pricing
answer
when they have a specific profit goal as their overriding concern
question
what pricing strategy primarily relies on economic theory
answer
maximizing profit
question
what may firms do to gain overall market share
answer
set low prices to discourage new firms from entering the market, encourage current firms to leave the market or take market share away from competitors
question
when the firm deliberately prices a product above the prices set for competing products to capture consumers who always shop for the best or for whom price doesn't matter this is called
answer
premium pricing
question
when firms strategize according to the premise that they should measure themselves primarily against their competition what orientation do they take?
answer
competitor orientation?
question
what is competitive partiy
answer
setting prices similar to those of major competitors
question
a competitor oriented strategy in which a firm changes prices only to meet those of ocmpetition is called what
answer
status-quo pricing
question
when a firm sets its pricing strategy based on how it can add value to its products or services what kind of orientation is this called?
answer
customer orientation
question
what does a demand curve show?
answer
how many units of a product or service customers will demand during a specific period of time at different prices
question
what do you call products that consumers purchase for status rather than functionality?
answer
prestige products or services
question
what does price elasticity of demand measure
answer
how changes of the price affect the quantity of the product demanded
question
what is the formula for price elasticity of demand?
answer
% change in quantity demanded / % change in price
question
when price elasticity is less than -1 then a product is..
answer
elastic (sensitive to price)
question
when a products price elasticity is greater than -1 it is..
answer
inelastic (not sensitive to price)
question
customers are more sensitive to price _____ than price _______
answer
increases than decreases
question
what is the income effect
answer
the change in quantity of a product demanded by consumers due to a change in their income
question
what is the substitution affect
answer
the consumers ability to substitute other products for the focal brand
question
the greater the availability of sub products, the _____ the price elasticity for demand for any given product will be
answer
higher
question
what is the percentage change in quantity of product A demanded compared with the percentage change in price in product B
answer
cross-price elasticity
question
What are complementary products?
answer
products whos demands are positively related, meaning they rise or fall together
question
are changes in demand for sub products negatively or positively related?
answer
negatively; meaning increase in demand for one is a decrease in demand for another
question
what are variable costs
answer
costs that vary with production volume
question
what are fixed costs
answer
costs that remain essentially at the same level regardless of changes in production volument
question
what technique enables managers to examine the relationships among cost, price, revenue and profir over different levels of production and sales
answer
a break even analysis
question
what is the break-even point
answer
the point at which the number of units sold generates just enough revenue to equal the total costs ((profit-0)
question
Total variable cost=
answer
Variable cost per unit * quantity
question
total revenue=
answer
price*quantity
question
total cost =
answer
fixed cost+ var cost
question
what is the contribution unit?
answer
Price - variable cost per unit
question
break even point (units)=
answer
fixed costs/contibutions per unit
question
profit =
answer
(contribution per unit*quantity)-fixed cost OR (P*Q)-(Fixed)+(Var/Q)
question
when one firm provides the product or service in a particular industry resulting in less price competition this is called a what?
answer
monopoly
question
when only a few firms dominate a market this is called
answer
olugopolistic competition
question
what is a price war
answer
when two or more firms compete primarily by lowering their prices
question
what is it called when a firm sets a very low price with the intent to drive its competition out of business?
answer
predatory pricing
question
is predatory pricing legal?
answer
no it is illegal under the Sherman antitrust and federal trade commission acts
question
what is monopolistic competition
answer
when there are many firms that sell closely related but not homogenous products (substitutes but not perfect subs)
question
when different companies sell commodity products that consumers view as substitutable what kind of competition is this
answer
pure competition
question
what is the gray market
answer
when channels sell goods at prices lower than those intended by the manufacturer (not necessarily illegal)
question
in what price strategy do compaines stress the continuity of their retail price at a level between regular nonsale price and deep discount sale prices of their competition
answer
everyday low [pricing (EDLP)
question
what pricing strategy relies on the promotion of sales, during which prices are temporarily reduced to encourage purchases
answer
high/low pricing
question
what is the reference price
answer
the price against which buyers compare the actual selling price of the product and that facilitates their evaluation process
question
what is the market penetration pricing strategy
answer
set the initial price low for introduction of a new product with the objective to build sales, market share and profits quickly
question
the low market penetration price is an incentive to what?
answer
purchase the product immediately
question
firms using market penetration strategy expect unit cost to drop as the accumulate volume sold increases, what is this effect called?
answer
the experience curve affect (sales continue to grow and costs continue to drop)
question
the strategy of selling a new product at a high price that innovators and early adopters are willing to pay to obtain it then is lowered after the market is saturated is called what?
answer
price skimming
question
cost of a product is at its lowest when ...
answer
factory functions at its full capacity
question
what is the learning affect
answer
the more production history you accumulate, the lower your production cost is
question
what is loss leader pricing
answer
the tactic of leader pricing one step further by lowering the price below stores cost
question
what is the bait and switch practice
answer
luring customers into the store with very low advertised price on an item(bait) only to aggressively pressuring them into purchasing a high priced model (switch) by disparaging low priced item
question
when firms sell the same product to different resellers at different prices, this is considered what?
answer
price discrimination
question
what is price fixing
answer
the practice of colluding with other firms to control prices
question
horizontal price fixing occurs when..
answer
competitors that produce and sell competing products collude
question
what is vertical price fixing
answer
parties at different levels of the same marketing channel agree to control the prices (MSRP)
question
strategies than can be used as part of the profit orientation strategy include:
answer
mazimizing profits strategy, target profit pricing and target return pricing
question
when a firm initially sets prices similar to major competitors prices, this is an example of _______ pricing
answer
competitive parity
question
prestige products and services do not follow the _______ curve
answer
downward-sloping demand
question
demand curves usually have a ______ slope
answer
downward
question
when firms compete by lowering price at retail, they are engaged in a ____
answer
price war
question
in a pure competition market, to differentiate markets what are firms advised to do?
answer
decommoditize products
question
only some forms of price discrimination are considered illegal under what two legislations?
answer
Robinson and Clayton
question
what legislation governs price fixing in the US
answer
Sherman antitrust act
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question
As the marketing vice president of her firm, Jana is considering implementing a company-wide pricing policy that all products must achieve a target profit margin of 15% so the firm can achieve its overall growth objectives. What type of company objective is this? a)profit-orientation b)sales-orientation c)competitor-orientation d)customer-orientation e) market-orientation
answer
profit orientation
question
Jana's firm is entering a new market and she plans to set prices to take sales away from the established market leader even though it will mean profits might suffer. This corresponds to which of the following company objectives? a)profit-orientation b)sales-orientation c)competitor-orientation d)customer-orientation e)market-orientation
answer
sales orientation
question
_____ means the firm deliberately prices a product above the prices set for competing products to capture those customers who always shop for the best, or for whom price does not matter. a)Target return pricing b)Target profit pricing c)Status quo pricing d)Competitive parity e)Premium pricing
answer
premium pricing
question
Best Buy will match competitor prices for customers who bring in proof that a particular product is being sold at a lower price by a competitor, thus using: premium pricing. competitive parity. status quo pricing. target return pricing. target profit pricing.
answer
status quo pricing
question
Jack works for a firm in the Northwestern region that is clearly the market leader, and has determined he must implement a region-wide price reduction of all product lines to discourage new firms from entering the lucrative market. Which of the following company objectives is involved? profit-orientation sales-orientation competitor-orientation customer-orientation market-orientation
answer
competitor orientation
question
A _____ orientation explicitly invokes the concept of value such as when a firm uses a no-haggle pricing structure to make the purchase process simpler and easier: profit sales competitor customer market
answer
customer
question
_____ indicates that the demand for related products can either be positively or negatively related: The income effect The substitution effect Cross-price elasticity Complementary products effect The supply curve
answer
cross-price elasticity
question
In _____, one firm provides the product or service in a particular industry, which results in less price competition: a monopoly an oligopoly monopolistic competition oligopolistic competition pure competition
answer
a monopoly
question
In the soft drink industry only a few firms dominate, which is characterized as: a monopoly. an oligopoly. pure competition. competitive parity. monopolistic competition.
answer
an oligopoly
question
Standardized products such as grains and chemical products, where consumers perceive them as substitutable, are characteristic of : monopolies. oligopolies. pure competition. competitive parity. monopolistic competition.
answer
pure competition
question
In terms of a pricing strategy, _____ pricing adds value by reducing consumers' search costs; consumers can spend less of their valuable time comparing prices, including sale prices, at different stores: cost-based high/low predatory everyday low competitor-based
answer
every day low
question
A _____ pricing strategy relies on the promotion of sales, during which prices are temporarily reduced to encourage purchases: predatory high/low cost-based everyday low competitor-based
answer
high/low
question
In addition to offering the potential to build sales, market share, and profits, _____ discourages competitors from entering the market because the profit margin is relatively low: price lining price skimming predatory pricing penetration pricing experience curve effects
answer
penetration pricing
question
_____ is used to market products to innovators who are willing to pay the very highest prices to obtain brand-new examples of technology advances, with exciting product enhancements: Price lining Price skimming Penetration pricing Price fixing High/low pricing
answer
price skimming
question
_____ is a form of deceptive price advertising where sellers advertise items for a very low price without intending to sell any of them because they plan to pressure sales of higher-priced items: Deceptive reference pricing Loss leader pricing Bait and switch Predatory pricing Price discrimination
answer
bait and switch
question
what is the most underresearched P in marketing?
answer
Price
question
what is the only P in the marketing mix that generates revenue and doesnt contribute to cost
answer
Price
question
What is the definition of price
answer
the overall sacrifice a consumer is willing to make to acquire a specific product or service including money, time and energy
question
what do consumers rank as the most important factor in their purchase decision
answer
price
question
what are the 5 C's of pricing?
answer
Competition, Cost, Company objecties, customers and channel members
question
What is profit orientation
answer
specifically focusing on target profit pricing, maximizing profits or target return profits
question
what is target profit pricing
answer
when they have a specific profit goal as their overriding concern
question
what pricing strategy primarily relies on economic theory
answer
maximizing profit
question
what may firms do to gain overall market share
answer
set low prices to discourage new firms from entering the market, encourage current firms to leave the market or take market share away from competitors
question
when the firm deliberately prices a product above the prices set for competing products to capture consumers who always shop for the best or for whom price doesn't matter this is called
answer
premium pricing
question
when firms strategize according to the premise that they should measure themselves primarily against their competition what orientation do they take?
answer
competitor orientation?
question
what is competitive partiy
answer
setting prices similar to those of major competitors
question
a competitor oriented strategy in which a firm changes prices only to meet those of ocmpetition is called what
answer
status-quo pricing
question
when a firm sets its pricing strategy based on how it can add value to its products or services what kind of orientation is this called?
answer
customer orientation
question
what does a demand curve show?
answer
how many units of a product or service customers will demand during a specific period of time at different prices
question
what do you call products that consumers purchase for status rather than functionality?
answer
prestige products or services
question
what does price elasticity of demand measure
answer
how changes of the price affect the quantity of the product demanded
question
what is the formula for price elasticity of demand?
answer
% change in quantity demanded / % change in price
question
when price elasticity is less than -1 then a product is..
answer
elastic (sensitive to price)
question
when a products price elasticity is greater than -1 it is..
answer
inelastic (not sensitive to price)
question
customers are more sensitive to price _____ than price _______
answer
increases than decreases
question
what is the income effect
answer
the change in quantity of a product demanded by consumers due to a change in their income
question
what is the substitution affect
answer
the consumers ability to substitute other products for the focal brand
question
the greater the availability of sub products, the _____ the price elasticity for demand for any given product will be
answer
higher
question
what is the percentage change in quantity of product A demanded compared with the percentage change in price in product B
answer
cross-price elasticity
question
What are complementary products?
answer
products whos demands are positively related, meaning they rise or fall together
question
are changes in demand for sub products negatively or positively related?
answer
negatively; meaning increase in demand for one is a decrease in demand for another
question
what are variable costs
answer
costs that vary with production volume
question
what are fixed costs
answer
costs that remain essentially at the same level regardless of changes in production volument
question
what technique enables managers to examine the relationships among cost, price, revenue and profir over different levels of production and sales
answer
a break even analysis
question
what is the break-even point
answer
the point at which the number of units sold generates just enough revenue to equal the total costs ((profit-0)
question
Total variable cost=
answer
Variable cost per unit * quantity
question
total revenue=
answer
price*quantity
question
total cost =
answer
fixed cost+ var cost
question
what is the contribution unit?
answer
Price - variable cost per unit
question
break even point (units)=
answer
fixed costs/contibutions per unit
question
profit =
answer
(contribution per unit*quantity)-fixed cost OR (P*Q)-(Fixed)+(Var/Q)
question
when one firm provides the product or service in a particular industry resulting in less price competition this is called a what?
answer
monopoly
question
when only a few firms dominate a market this is called
answer
olugopolistic competition
question
what is a price war
answer
when two or more firms compete primarily by lowering their prices
question
what is it called when a firm sets a very low price with the intent to drive its competition out of business?
answer
predatory pricing
question
is predatory pricing legal?
answer
no it is illegal under the Sherman antitrust and federal trade commission acts
question
what is monopolistic competition
answer
when there are many firms that sell closely related but not homogenous products (substitutes but not perfect subs)
question
when different companies sell commodity products that consumers view as substitutable what kind of competition is this
answer
pure competition
question
what is the gray market
answer
when channels sell goods at prices lower than those intended by the manufacturer (not necessarily illegal)
question
in what price strategy do compaines stress the continuity of their retail price at a level between regular nonsale price and deep discount sale prices of their competition
answer
everyday low [pricing (EDLP)
question
what pricing strategy relies on the promotion of sales, during which prices are temporarily reduced to encourage purchases
answer
high/low pricing
question
what is the reference price
answer
the price against which buyers compare the actual selling price of the product and that facilitates their evaluation process
question
what is the market penetration pricing strategy
answer
set the initial price low for introduction of a new product with the objective to build sales, market share and profits quickly
question
the low market penetration price is an incentive to what?
answer
purchase the product immediately
question
firms using market penetration strategy expect unit cost to drop as the accumulate volume sold increases, what is this effect called?
answer
the experience curve affect (sales continue to grow and costs continue to drop)
question
the strategy of selling a new product at a high price that innovators and early adopters are willing to pay to obtain it then is lowered after the market is saturated is called what?
answer
price skimming
question
cost of a product is at its lowest when ...
answer
factory functions at its full capacity
question
what is the learning affect
answer
the more production history you accumulate, the lower your production cost is
question
what is loss leader pricing
answer
the tactic of leader pricing one step further by lowering the price below stores cost
question
what is the bait and switch practice
answer
luring customers into the store with very low advertised price on an item(bait) only to aggressively pressuring them into purchasing a high priced model (switch) by disparaging low priced item
question
when firms sell the same product to different resellers at different prices, this is considered what?
answer
price discrimination
question
what is price fixing
answer
the practice of colluding with other firms to control prices
question
horizontal price fixing occurs when..
answer
competitors that produce and sell competing products collude
question
what is vertical price fixing
answer
parties at different levels of the same marketing channel agree to control the prices (MSRP)
question
strategies than can be used as part of the profit orientation strategy include:
answer
mazimizing profits strategy, target profit pricing and target return pricing
question
when a firm initially sets prices similar to major competitors prices, this is an example of _______ pricing
answer
competitive parity
question
prestige products and services do not follow the _______ curve
answer
downward-sloping demand
question
demand curves usually have a ______ slope
answer
downward
question
when firms compete by lowering price at retail, they are engaged in a ____
answer
price war
question
in a pure competition market, to differentiate markets what are firms advised to do?
answer
decommoditize products
question
only some forms of price discrimination are considered illegal under what two legislations?
answer
Robinson and Clayton
question
what legislation governs price fixing in the US
answer
Sherman antitrust act
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