Ch.1 MIS – Flashcards
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fact
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the confirmation/validation of an event/object
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information age
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when infinite quantities of facts are widely available to anyone who can use a computer
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data
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raw facts that describe the characteristics of an event or object
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information
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is data converted into a meaningful and useful context
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variable
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data characteristic that stands for a value that changes or varies over time
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business intelligence
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information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns trends and relationships for strategic decision making
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knowledge
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includes the skills, experience, and expertise, coupled with info and intelligence that creates a person's intellectual resources
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knowledge workers
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individuals valued for their ability to interpret and analyze info
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accounting
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records, measures, and reports monetary transactions
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finance
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deals with strategic financial issues including money, banking, credit, investments, and assets
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human resources
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maintains policies, plans, and procedures for the effective management of employees
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marketing
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supports sales by planning, pricing, and promoting goods or services
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sales
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performs the function of selling goods or services
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operations management
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manages the process of converting or transforming or resources into goods or services
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goods
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are material items or products that customers will buy to satisfy a want or need
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system
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is a collection of parts that link to achieve a common purpose
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services
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tasks performed by people that customers will buy to satisfy a want or need
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production
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is the process where a business takes raw materials and processes them or converts them into a finished product for its goods or services
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productivity
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the rate at which goods or services are produced based upon total output given total inputs
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systems thinking
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is a way of monitoring the entire system by viewing multiple inputs being processed or transformed to produce outputs while continuously gathering feedback on each part
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feedback
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is info that returns to its original transmitter and modifies the transmitter's actions
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management information systems (MIS)
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is a business function, like accounting and human resources, which moves info about people, products, and processes across the company to facilitate decision making and problem solving