MIS 309 Chapter 3 – Flashcards

implies that organizations which cannot adapt to the new demands placed on them for surviving in the information age are doomed to extinction

a new way of doing things that initially does not meet the needs of existing customers

produces an improved product customers are eager to buy

discusses how established companies can take advantage of disruptive technologies without hindering existing relationships with customers, partners, and stakeholders

one of the biggest forces changing business -massive network that connects computers all over the world and allows them to communicate with one another

how the internet began

provides access to internet information through documents including text, graphics, audio, video files, that use a specie formatting language called HTML

hypertext markup language

allows users to access the WWW

internet protocol web browsers use to request and display web pages using URL

universal resource locator

term to refer to the WWW during its first few years of operation between 1991 and 2003

buying and selling of goods and services over the internet

includes ecommerce along with all activities related to internal and external business operations

the ability of an organization to tailor its products or services to the customers specifications

occurs when a company knows enough about a customers likes and dislikes that it can fashion offers more likely to appeal to that person

refers to the tail of a typically sales curve

agents, software, or businesses that provide a trading infrastructure to bring buyers and sellers together -disintermediation -reintermediation -cybermediation

box running across a web page that contains advertisements

a small web page containing an advertisement

businesses generate commissions or royalties

a technique that induces websites or users to pass on a marketing message

-visitor -exposure -visit -hit

a plan that details how a company creates, delivers, and generates revenues on the internet

applies to businesses buying from and selling to each other over the internet

applies to any business that sells its products or services to consumers over the internet

applies to any consumer that sells a product or service to a business over the internet

apples to sites primarily offering goods and services to assist consumers interacting with each other over the internet

the next generation of internet use--a more mature, distinctive communications platform characterized by 3 qualities -collaboration -sharing -free

nonproprietary hardware and software based on publicly known standards that allows third parties to create add-on products to plug into or interoperate with the system -source code -open source

created and updated by many users for many users

where buyers post feedback on sellers

set of tools that supports the work of teams or groups by facilitating the sharing and flow of information

collaborating and tapping into the core knowledge of all employees, partners, and customers

involves capturing, classifying, evaluating, retrieving, and sharing information assets in a way that provides context for effective decisions and actions

consists of anything that can be documented, achieved, and codified, often with the help of IT

knowledge contained in peoples heads

the wisdom of the crowd

websites that rely on user participation and user-contributed content

an application that connects people by matching profile information

the practice of expanding your business and/or social contracts by personal network

specific keywords or phrases incorporated into website content for means of classification or taxonomy -social tagging -folksonomy -website bookmark -social bookmarking

online journal that allows users to post their own comments, graphics, and video -microblogging -real simple syndication

collaborative web page that allows users to add, remove, and change content, which can be easily organized and reorganized as required -network effect

website or web application that uses content from more than one source to create a completely new product or service -application programming interface -mashup editor

-technology dependance -information vandalism -violations of copyright and plagiarisms

based on "intelligent" web applications using natural language processing, machine-based learning and reasoning, and intelligence applications

a component of web 2.0 that describes things in a way that computers can understand

involves the use of strategies and technologies to transform government(s) by improving the delivery of services and enhancing the quality of interaction between the citizen0consumer within all branches of government

the ability to purchase goods and services through a wireless internet enabled device