business systems chap 12 – Flashcards

Who are the primary users of ERP systems? Sales, marketing, customer service Accounting, finance, logistics, and production Customers, resellers, partners, suppliers, and distributors All of the above

What are several different types of software, which sit in the middle of and provide connectivity between two or more software applications? Middleware Enterprise application integration middleware Automated business process Ebusiness infrastructure

One of the primary reasons for ERPs explosive growth is that an ERP system is a logical solution to the many incompatible applications found in business today. True or False?

Which of the following occurs when everyone involved in sourcing, producing, and delivering the company's product works with the same information? Eliminates redundancies Cuts down wasted time Removes misinformation All of the above

In the past, departments made decisions independent of each other. True False

What must a system do to qualify as a true ERP solution? Be flexible Be modular and closed Extend within the company All of the above

Which application's primary business benefits include market demand, resource and capacity constraints, and real-time scheduling? CRM SCM ERP All of the above

PeopleSoft, Oracle, and PAS are the three leading ERP vendors. True or False?

Which application's primary business benefits include sales forecasts, sales strategies, and marketing campaigns? CRM SCM ERP All of the above

What is at the heart of any ERP system? Information Employees Customers Database

Which of the following is a reason for ERPs explosive growth? ERP is a logical solution to the mess of incompatible applications ERP addresses the need for global information sharing and reporting ERP is used to avoid the pain and expense of fixing legacy systems All of the above

Who are the primary users of SCM systems? Sales, marketing, customer service Accounting, finance, logistics, and production Customers, resellers, partners, suppliers, and distributors All of the above

What are the primary business benefits of an ERP system? Sales forecasts, sales strategies, and marketing campaigns. Market demand, resource and capacity constraints, and real-time scheduling. Forecasting, planning, purchasing, material management, warehousing, inventory, and distribution. All of the above.

Which company purchased PeopleSoft for $10 billion? SAP Oracle UPS i2

Which of the following describes an ERP system? ERP systems provide a foundation for collaboration between departments ERP systems enable people in different business areas to communicate ERP systems have been widely adopted in large organizations to store critical knowledge used to make the decisions that drive the organization's performance All of the above

PeopleSoft, Oracle, and PAS are the three leading ERP vendors. True or False

Which application's primary business benefits include sales forecasts, sales strategies, and marketing campaigns? CRM SCM ERP All of the above