Chapter 8 test questions – Flashcards
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Organizational design is concerned with an organization developing ____.
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optimal structures of accountability and responsibility to execute its strategies
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Important decisions are made by middle-level and supervisory-level managers with ____.
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decentralized authority
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The clan culture has a(n) _____.
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internal focus and values flexibility
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With a hollow structure, the organization ____.
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has a central core of key functions and outsources others to vendors who are less expensive or faster
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With a modular structure, a firm _____.
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assembles portions of product provided by outside contractors
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Organizations that are formed to offer services to clients and not make a profit are ____, and those organizations that are formed to make money, or profits, by offering products or services are _____.
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nonprofit organizations; for-profit organizations
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A hierarchy of authority is ____.
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a control mechanism for making sure the right people do the right things at the right time
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The two kinds of spans of control are _____.
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narrow and wide
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Espoused values are _____.
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explicitly stated values and norms preferred by an organization
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The vertical hierarchy is also known as _____.
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Chain of Command
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A hierarchy culture has a(n) ____.
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internal focus and values stability and control
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According to the competing values framework, clan, adhocracy, market, and hierarchy are ____.
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organizational cultures
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Division of labor is also known as ____.
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work specialization
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The process of assigning managerial authority and responsibility to lower-level managers and employees is known as ____.
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delegation
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In an organization, division of labor is ____.
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the arrangement of having discrete parts of a task done by different people
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The rights inherent in a managerial position to make decisions, give orders, and utilize resources are known as ____.
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authority
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Manner of dress, awards, myths and stories told about the company, and rituals and ceremonies are ____.
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observable artifacts of organizational culture
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Rites and rituals are ____.
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the activities and ceremonies that celebrate important occasions and accomplishments for an organization
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Voluntary collectives with the purpose of advancing their members' interests are known as ___.
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mutual-benefit organizations
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According to Chester I. Barnard's classic definition, an organization is a ____.
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system of consciously coordinated activities or forces of two or more people
