TWC Rewards Program – Flashcards

-Earn 1 point for every dollar spent -FREE Standard Shipping -Qualify at sign-up

-Free shoe refreshing at any retail location -Bonus points & advance notice of special sales -Advance notice of new products, sales & promotions -Qualify by completing a foot analysis and results emailed & with purchase of a shoe & orthotic.

-Free shoe care with every purchase of shoes -Exclusive savings on special products -Enhanced shipping services -Qualify by earning 500 points within 12 months.

-Purchasing 2 more pairs of the same brand within 12 months qualifies -Eligible brands are ABEO®, Dansko, ECCO, & UGG -Benefits include: FREE Shoe Care (UGG classics only/Dansko Pro or XP only), Free 2nd Day Shipping, & Early access to brand sales & new releases.

- New Sign up=Entered to win Free Shoes/Daily drawing -500 points=$20 Reward Certificate (Excludes UGG Slippers & Accessories)(new Certificate every 500 pts) -1000 points=Additional $20 Reward Certificate (Excludes UGG Slippers & Accessories) -1500 points= FREE Shoe Card ( $140 or below/Restrictions apply)

-Say to the Guest: " I will sign you up for our TWC Rewards program now. Your name & email please?" -From DFA simply type first & last name & email in designated fields on foot type results screen. -On Tablet or Kiosk, select TWC Rewards icon from the desktop or home screen and follow the name, email, and associate number prompts. -At the register, during the transaction, select Rewards Signup and follow the required, name, email and associate number prompts.

-Request the email for every guest transaction: sale, return/exchange. This will maintain the accuracy of the Rewards member points & purchase records.

-For questions or concerns regarding the rewards program contact [email protected] or [email protected] -Can be used to request credit for guest reward points, when the associate forgot to input the email address during the sale

-Rewards Customers can contact 1-844-892-8477 or 1-844-TWCVIPS for questions or concerns. -Elite Rewards Members can contact 1-844-892-5483 or 1-844-TWCELITE for questions or concerns.

-Rewards points are deducted every time a new certificate is issued. Points do still count on the members ability to level up to the next tier. -Issued 7 to 10 days after points are reached -Rewards Certificates expire after 180 days. -May not be used to purchase UGG slippers & UGG accessories

-Use the intranet Promo code lookup under the "Lookup" header to discover the validity of the rewards certificate. -Use the discount code "Loyalty Rewards" for tracking in the transaction function to redeem the rewards certificate.

-Use the TWC Rewards Icon on the tablet, kiosk or register. Type in the the name and email of the guest. Within moments, results will show the guests' status and rewards points available.