Wiley Chapter 12 – Flashcards
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Early information systems mainly supported the information roles of managers.
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True
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In the _____ phase of the decision making process, managers set criteria for the evaluation of alternative potential solutions.
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Design
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Characteristics of an organizational decision support system include which of the following?
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Affects several organizational units or corporate problems, cuts across organizational functions or hierarchical layers, involves computer-based technologies and integrates with enterprise wide information systems.
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Which of the following is not a reason that managers need IT support?
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Need to access remote informational sources
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_____ refers to applications and technologies for consolidating, analyzing, and providing access to vast amounts of data to help users make better business and strategic decisions.
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Business intelligence
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_____ are computer-based information systems that combine models and data in an attempt to solve semistructured and some unstructured problems with extensive user involvement.
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Decision support systems
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BI software is not yet available to "frontline personnel" (such as call center operators) within an organization.
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False
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DSS characteristics include which of the following?
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Support managers at all organizational levels, support all phases of the decision making process, adaptable to changing conditions, usually utilize quantitative models.
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Data Mining can help organizations to identify previously unknown patterns.
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True
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____ is the study of the impact that changes in one or more variables of a decision-making model have on other variables.
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Sensitivity analysis
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_____ is the study of the impact of a change in the assumptions (input data) on the proposed solution.
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What-if analysis
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Which of the following is not a characteristic of DSS?
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Relatively difficult to use and construct
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This information system uses data visualization technologies to analyze and display data in the form of digital maps for planning and decision making purposes.
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Geographical information system
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Which capability of digital dashboards enables users to go into greater detail?
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Drill down
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Which capability of digital dashboards enables users to have reports that highlight deviations larger than certain thresholds.
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Exception reporting
