Speech and Communication – Flashcards

Flashcard maker : Niamh Mitchell
Intergrate
to unite into a whole

emphasize
v. To articulate or enunciate with special impressiveness upon a word, or a group of words.

complement

contradict

regulate
to control and bring to a desired point or level

ambiguous

paralanguage
voice effects that accompany language and convey meaning. these include vocalizations such as giggling, groaning, or sighing, as well as voice qualities such as pitch and tempo

back-channel cue
vocal cue = signals when we want to talk & when we don’t (like on phone, saying sure, okay to sig we understand speaker & we want to talk/end a convo)

-reactive responses (such as: “uh-huh”) to signify understanding, agreement, empathy, or the contrary in a conversation

Personal Space
the area surrounding each person, or that region which a person considers their territory or domain

Proximity
nearness in place, time, order, occurrence, or relation

territoriality
attachment to or protection of a territory or domain

touch ethic
a personal sense of how much touching and when touching is appropriate

pitch
the degree of height or depth of a tone or of sound

hearing
the physiological process of decoding sounds; a constant process requiring no effort

listening
the process of making sense out what one hears; requires effort on the part of the listener

listening style
A persons preferred way of making sense uot of messages.

people-oriented
people with this listening style focus on the emotional and relational aspects of communication

action-oriented
people with this listening style prefer clear, efficient information

content-oriented
people with this listening style are able to deal with complex information

time-oriented
people with this listening style prefer short, limited messages

Culture Shock
the disorientation that people experience when they come in contact with a fundamentally different culture and can no longer depend on their taken-for-granted assumptions about life

Stages of Culture Shock
Stage One: The Honeymoon. This is your first experience in the new place. You feel a sense of enchantment, and fascination over the new culture and its people.

Stage Two: The Crisis. This is when the differences between your culture and the other culture create problems. They create feelings of frustration and inadequacy. This is the main stage of shock.

Stage Three: The Recovery. During the recovery period you gain the skills necessary to function effectively in the new culture. You learn the ways and the customs of the new culture. The feelings of inadequacy and frustration subside.

Stage Four: The Adjustment. This stage is the final stage of culture shock. This is when you finally adjust to the new culture and the new experiences. You may still have difficulties but you will still have a pleasant experience.

cultural context
the relative emphasis different cultures place on nonverbal communication

high context culture
cultures that place a high emphasis on nonverbal communication

low context culture
cultures that do not place a high emphasis on nonverbal communication

individualism
placing a high value on individual accomplishments and individual competition

collectivism
place a high value on the accomplishments of a group

masculine
the traditional social and cultural ideas of male characteristics

feminine
the traditional social and cultural ideas of female characteristics

ethnocentrism
tendency to view one’s own culture and group as superior to all other cultures and groups

Impersonal
not personal; without reference or connection to a particular person; lacking human emotion or warmth

conversational turns
taking turns; the give and take within a conversation

opening
the way in which we begin a conversation

buisness
the content or general message of a conversation; what the conversation is about

closing
the way you finish your conversation

relationship
a particular type of connection existing between people who have sustained interactions

contact stage
a particular type of connection existing between people who have sustained interactions

involvement stage
the second stage of a relationship during which two people test one another’s boundaries, develop connections, and self disclose

intimacy stage
the third stage of a relationship where deep interpersonal commitments form; dependent upon openness and honesty

deterioration stage
the fourth stage of a relationship during which conflict comes into play between two people; parties turn inward rather than sharing thoughts and emotions

repair stage
the fifth stage of a relationship during which an attempt to make amends is made; both intrapersonal and interpersonal

dissolution stage
the final stage of a relationship during which the two parties decide the relationship cannot be repaired; ends in separation

friend
a person we are fond of and who is fond of us, who shares common interests, and provides support

family
any group of persons closely related by blood, as parents, children, uncles, aunts, and cousins; or a group of people who are generally not blood relations but who share common attitudes, interests, or goals

colleague
an associate or someone with whom we work

interpersonal conflict
a disagreement or clash between two or more people

constructive
helping to improve; promoting further development or advancement

assertive communication
confident, self-assured, positive communication

aggressive communication
bold and forward communication; pushy; tending toward unprovoked offensives, attacks, invasions, or the like

conflict management
dealing with conflict in either confrontational, non-confrontational, or cooperative ways

topic
the main idea or main point; what your speech is about

persuasive
a speech that attempts to persuade or influence the opinions of the audience

informative
a speech for the purpose of informing the audience about a certain topic

purpose
the reason behind this particular topic; why you are speaking about this i the first place

thesis
the specific detailed subject for an essay or speech

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