Case Study

Siegfried Sassoon’s poem “Glory of women” represents his characteristic style as an English war poet. Through the application of poetic devices, Sassoon effectively conveys his anti-war sentiments by crafting vivid imagery with his words. Sassoon’s poem “Glory of women” belongs to a war time lyric genre. It endeavors to challenge the prevailing idealized notions about […]

Ergonomic plus model is a program that is initiated to deliver proactive and comprehensive services that would assist the organization in keeping the workforce healthy and productive. When implementing the process of ergonomic plus model, the risk factors are eliminated and since they are the cause of MSDs, the disorder is also reduced. Apart from […]

The Bank’s footprint has grown to 56 branches, 30 SME Service Centers, 427 SME unit offices and 112 ATM sites across the country, and the customer base has expanded to 465,000 deposit and 187,000 advance accounts till December 2008. 1. 2 History of BRAC Bank: BRAC bank has started its journey on 2004. AC Bank […]

The companies that make up DSL. Inc. are Dillon, Strachan, and Lightfoot. In 1973, the manual was created to instruct employees about their rights. Since then, it has expanded to cover details concerning employee rights and guidelines for termination due to cause under DSL, Inc.’s Staff Personnel Policy. The phrase “keep up the good work” […]

In 2000, IBM’s Microelectronics division faced challenges due to an unexpected increase in demand that surpassed the company’s capacity. However, Chris King and her team were able to transform the Network Technology Unit into a successful entity through their determined efforts. The team set ambitious objectives aimed at achieving growth and leadership in microchip engineering. […]

Intel identified the importance of implementing an integrated automation system that could address and remedy any fluctuations in the monitored variables. This system would also offer the company access to a time-phased baseline plan. Gray and Larson (2006) highlighted the significance of adopting such an integrated approach. According to page 416, many systems lack important […]

First, we need to organize ourselves and assign roles. We will have a committee member act as a drone ant and enter the queen’s chamber, pretending to fulfill their reproductive duty. The rest of us will be worker and soldier ants. We must have three crucial substances: the chemical pheromone, formic acid, and an antidote […]

Nursing Roles The Nurse Practice Act has unveiled the impressive progressions in nursing, my chosen profession. This piece explores nurses’ scope of practice and their wide-ranging duties. It also illuminates the demanding exams and procedures required to acquire a license. Moreover, it discusses actions that could lead to license revocation while emphasizing numerous pathways and […]

Economic factors around the globe differ from one place to another since countries vary in preferences, currency, and market demand itself. These are to name only few. However, it would prove to be the most important factors to be considered in the analysis of the company of Harley-Davidson. Factor of Preference Preference is the factor […]

Introduction: During my clinical experience in psychiatry, I had the opportunity to work in the Valankini ward. There, I encountered a client named Mr. Shankappa who was admitted with complaints of alcoholism, grandiose ideas, and aggressive behavior. Intrigued by his case, I decided to focus on him for my study. Baseline Data: Head of the […]

This study analyzes the instance Zara: Fast Fashion and the jobs associated. The study covers the elaborate survey of Zara’s: •Situational Analysis. which includes factors such as the environment. industry. SWOT analysis. and selling schemes.•Marketing jobs faced by Zara and narrowed it to two primary issues: -1. Growth and merchandise distinction in the International markets.2. […]

In this study we focus on the two chief rivals in the bundle bringing industry: Federal Express Corporation ( FedEx ) and United Parcel Service of America Inc. ( UPS ). Analyzing FedEx. UPS and their competitory relationship gives a good penetration for the companies’ and industry’s hereafter. The two companies have different strategic ends […]

In today’s interconnected world, people from all around the globe are able to connect and influence each other through communication in different areas of life. An important factor for a country’s success is its active involvement in business sciences and electronic commerce. At present, the USA holds the title as the most industrialized nation worldwide. […]

Introduction: Apple’s trajectory in the last 15 years has been remarkable, evolving from a struggling company in 1997 to becoming one of today’s most valuable and profitable companies globally. With a market capitalization exceeding $500 billion, Apple credits its triumph to its consistent ability to generate innovative and enticing products that truly engage customers. Apple […]

Kodak, situated in New York and founded in 1892, works within the field of photography. Its worldwide earnings exceeded $13 billion during the prior financial year. Kodak overhauled its business strategy when it lost the instant camera patent to Polaroid and chose to prioritize emerging technologies. Management elements of Kodak were put in place to […]

In a study that was performed by Norrish (2006, 987), the robots cannot match breadth and depth of the human perception. Even though simple geometric identification is significantly mature due to the fast development of the sophisticated lasers and sensors, evident challenges are still complicated perception tasks. This includes identification of objects as well as […]

Introduction This is a critique on the qualitative research article Family Perspectives on End-of-Life Care: A Metasynthesis. It is an assessment of the reliability and validity of the report. The evaluation also includes my take on the selection of the research method, appropriateness of the method and the interpretation of the results. Reliability Assessment Reliability […]

Capitec Bank is a commercial Bank based in South Africa. The Bank is licensed locally and controlled by the Reserve Bank of South Africa. It has been rated first in matters concerning customer satisfaction as per the results provided by the South African National Banking Regulators of the year 2015. As per the International Banking advisory groups, Capitec Bank has been said to be the best bank in the World. The operations of the bank are in the form of a local Bank, and it serves individuals as well as businesses. However, the bank usually does not provide banking for firms that are close corporations. Capitec has more than 668 branches in South Africa, and it has more than 6million customers. A good number of his clients are also using the online system of banking. Capitec has a provision of innovative transactions, savings as well as unsecured credit cards to their customers. Its business building blocks are affordable, readily available, and simple. One of the best strategies to ensure that an organization achieves its objectives is guaranteeing a smooth flow of customers to the business. Therefore, scheduling of staff at respective branches to meet the client needs should be the center of focus. When the bank has an accurate forecast, the level of services will always be high, and the demands of their customers will be met.  Most of the requests made to the bank as well as clients will also be served within a short time. In cases where wrong forecasts and also the subsequent scheduling are wrong, a lot of time will be taken in getting the clients served. Scope and Objectives of the Report The primary objective of this report is to find a strategy that can be used to curb any form of inefficiency that may lead to customer and staff dissatisfaction. This is because once the staffs are not comfortable with their work; it becomes difficult for them to offer standard quality services to the customers as expected. Therefore, Kaizen’s toolkit of continuous improvement comes in handy as the best and viable solution that should be used to solve the problems that the bank is currently facing. As outlined by the Kaizen’s toolkit of continuous improvement, organizations have a significant role in ensuring that there is a high level of efficiency in operations. Given that Capitec Bank is focused on offering quality and timely services to its customers (such as depositors), it is necessary to ensure that all factors have been taken into consideration to guarantee continuous improvement. Therefore, the primary goal is to make sure that there is a constant rate of improvement in the way the operations are conducted as this directly leads to customer satisfaction; hence, the majority of them will be served. Another objective is to use operational efficiency as a strategy of ensuring that the customers are satisfied with what is being offered as services. Through this, sustainable development and a large customer base will be guaranteed. Nevertheless, the management must study the customer patter of other rival banks and ensure that they have contained any form of adversary that can lead to customer dissatisfaction. Moreover, the management will have to set priority goals geared towards understanding the needs and expectations of their customers as well as the workers. If the customer service staff members are not motivated, it will be difficult for the whole team to meet client needs. Measurement and Metrics: Before And After Customer flow can only increase if the banks’ staff has the morale to work and that there is constant motivation. However, given that this variable has been neglected for some time by the management, the bank has been having a low customer turnout. Nevertheless, after applying the principles of operational excellence, there have been noticeable changes in the operation and performance of Capitec Bank (Bessant, & Francis, 2013). The bank has ensured customers are fully satisfied, and there is an increase in their productivity. Before the new system, customers used to wait, and in the branches, the experience has been important metrics for the retail banking. Once the management has considered it necessary to incorporate anyone’s opinion in decision-making, personal discipline amongst the employees, and teamwork, it will be possible for the clients’ needs to be met. Moreover, the workers should be given a chance to continue with their improvement programs in terms of taking time with the customers and offering suggestions instead of just focusing on serving them. The Current State of Operation Capitec Bank has a significant problem in ensuring that its operations have been carried out as required. This is because it is facing stiff competition from its rivals given that they have an efficient mechanism in handling their customers. Such competitors have ensured that the […]

The Health care reform bill was passed by the House of Representatives on March 21st, 2010, despite opposition from Republicans. Considered one of the most extensive reforms in the U.S. health care system since Medicare was established in 1965, Democrats perceive its passing as a significant step towards improving and regulating the insurance sector. President […]

Halliburton has, in its over 100 year history, grown into a massive player in the global oil industry, employing over 100,000 personnel in over 100 countries, giving the firm a true global reach (Halliburton, 2005). This level of achievement has not come without a price, however, as the firm has been exposed to have had […]

Some of the success of Dow chemical Company includes its collaboration to accelerate the performance progress (Form 10-K, 2015). Dow’s chain management operations are supported by its effective technological integration in the expertise center that works across all the company’s segments. Though the use of 3-D modeling and simulation programs Dow chemical company has been […]

The intensity of childhood rebellion varies depending on social settings and norms. However, as a deviant behavior, rebellion has traditionally been viewed as unacceptable because of its long-term destructive effects on children. Notable characteristics of rebellious children include refusing to obey elders, hitting peers, bed wetting, surpassing bedtime hours, and failing to comply with house […]