Quiz 3 Questions – Flashcards

Unlock all answers in this set

Unlock answers
question
_____ is the tendency to be highly critical of oneself and of others
answer
Negative affectivity
question
In a(n) _____ culture, managers are likely to lead by example, encouraging employees to take risks and experiment.
answer
innovative
question
The collection of feelings and beliefs that managers have about their current jobs is known as job_____.
answer
satisfaction
question
According to McClelland, the extent to which a person is concerned with being liked and having others get along well with one another is called _____.
answer
the need for affiliation
question
Rites of _____, such as shared announcements of organizational successes, office parties, and company cookouts, build and reinforce common bonds among organization members.
answer
integration
question
The attraction-selection-attrition framework suggests that the founders of organizations tend to be attracted to and select employees _____.
answer
whose personalities are similar to theirs
question
Glenn is an effective and efficient manager. He, however, tends to be pessimistic and avoids social interactions. This implies that Glenn is low in _____.
answer
extraversion
question
Which of the following is true of moods and emotions?
answer
Moods last longer than emotions.
question
Which of the following is true of norms?
answer
They are unwritten codes of conduct considered important by most members of a group.
question
_____ reflects the distinctive ways in which organization members perform their jobs and relate to others inside and outside the organization.
answer
Organizational culture
question
Mario is the product manager of Lampshades Ltd. Which of the following, if true, supports the statement that he is sociable, affectionate, outgoing, and friendly?
answer
Mario is high on extraversion.
question
Which of the following is true of value systems?
answer
They are the terminal and instrumental values that are guiding principles in an individual's life.
question
People who tend to be sociable, outgoing, and friendly are low in _____.
answer
introversion
question
Managers in a(n) _____ culture are likely to establish clear reporting relationships so employees know exactly whom to report to and how to react to any problems that arise.
answer
conservative
question
Which of the following employees exhibits organizational citizenship behavior?
answer
Kelly: A hardworking employee who is willing to work overtime for her company if a project necessitates it
question
According to McClelland, the extent to which people have strong desires to perform challenging tasks and to meet personal standards of excellence is known as _____.
answer
the need for achievement
question
Which of the following is a terminal value?
answer
Freedom
question
Which of the following is true of people who are high on negative affectivity?
answer
They experience negative moods frequently.
question
People with an external locus of control _____.
answer
believe that outside forces are responsible for what happens to and around them
question
_____ are intense and relatively short-lived feelings.
answer
Emotions
question
In what way do moods differ from emotions?
answer
Unlike moods, emotions are relatively short-lived.
question
Which of the following statements demonstrates that Jonathan, the general manager of Dawson and Co., has low emotional intelligence?
answer
He cannot identify or interpret the moods of his employees.
question
George is an efficient and effective manager who has a hard time managing his own moods and understanding those of his employees. This shows that he is low on _____.
answer
emotional intelligence
question
A(n) _____ value is a personal conviction about lifelong goals or objectives.
answer
terminal
question
People who are high on negative affectivity are especially likely to experience _____.
answer
distress
question
Donna is an efficient manager who is on very good terms with her employees. She is known for taking risks and being innovative in her planning and decision making. Which of the following statements is true about her?
answer
She is high on openness to experience.
question
Which of the following is true of emotions?
answer
Emotions play important roles in ethical decision making.
question
According to McClelland, the extent to which a person has a strong desire to control and to influence others is known as _____.
answer
the need for power
question
Which of the following is true of managers in innovative cultures?
answer
They encourage their employees to take risks and experiment.
question
_____ values help explain what managers are striving to achieve in their organizations and what they will focus their efforts on.
answer
Terminal
question
Awards dinners, newspaper releases, and employee promotions that let organizations publicly recognize employees' contributions are examples of rites of _____.
answer
enhancement
question
People who are high on extraversion are especially likely to experience _____.
answer
enthusiasm
question
Jim has been employed at Fortis Services for nearly 15 years. Which of the following statements, if true, would imply that Jim is low on openness to experience?
answer
Jim is not open to a wide range of stimuli.
question
_____ is an example of an instrumental value.
answer
Self-discipline
question
A manager who is organized and self-disciplined is _____.
answer
high on conscientiousness
question
Which of the following is true of organizational commitment?
answer
It helps managers perform their figurehead and spokesperson roles.
question
Which of the following is true of managers who are low on extraversion?
answer
They view the world and their life with little optimism.
question
_____ values signify what an organization and its employees are trying to accomplish.
answer
Terminal
question
New employees in an organization are sometimes put through a training period where they are familiarized with the organization as a whole. This process is also called _____.
answer
organizational socialization
Get an explanation on any task
Get unstuck with the help of our AI assistant in seconds
New