Public Relations Quiz – Flashcards
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In public relations terms, a "crisis" is which of the following?
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an event that is perceived by the public as damaging to the client's image
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The ROPES model of public relations is primarily concerned with:
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creating, developing, and nurturing relationships between an organization and its key publics.
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The term "focus group" means which of the following?
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A group of people brought together to talk about how they perceive an organization, product, or issue.
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The public relations firm of Hill and Knowlton was controversial in the 1990s for which of the following?
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none of the above
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People who buy your company's products would be which of the following?
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external publics
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Edward L. Bernays is a significant figure in the history of public relations for which of the following reasons?
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He wrote the first book about public relations and taught early public relations courses
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Dr. Martin Luther King Jr. is discussed in the public relations chapter for what reason?
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He had a brilliant understanding of public relations, the elements of which were applied to his civil rights campaign and practiced in churches, hotel rooms, and even from jail.
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Ivy Lee is a significant figure in the history of public relations for which of the following reasons?
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He was the first PR professional to deal with a crisis, thus formulating a standard method of spin control and emphasizing the importance of working with the press.
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P.T. Barnum accused himself of fraud, under a fake name in order to which of the following?
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get publicity
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According to your text, public relations is which of the following?
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a management function