MIS Test 2 Review Terms – Flashcards
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Empathetic Thinking
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consider view as one possible interpretation of the situation and actively work to learn what other people are thinking.
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Egocentric Thinking
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centers on self, someone who considers their view the "real view" or "what really is". Takes no account of other peoples' views.
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Decision
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a question that can be answered yes or no.
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Roles
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sets of procedures.
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Resources
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are people, facilities, or computer programs assigned to roles.
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Repository
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is a collection of business records. They hold the collective memory of the organization.
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Data Flow
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is the movement of a data item from one activity to another activity or to a repository
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Information
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is knowledge derived from data where data is defined as recorded facts or figures.
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Accurate Information
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information that is based on correct and complete data and it has been processed correctly as expected.
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Timely Information
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information that is produced in time for its intended use.
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Relevant Information
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is information that directly pertains to both the context and to the subject it references.
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Just Barely Sufficient Information
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Information that is sufficient for the purpose which it is generated, but only so.
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Worth Its Cost
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an appropriate relationship must exist between the cost of information and its value.
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Margin
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the difference between the value that an activity generates and the cost of the activity.
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Value
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the amount of money that a customer is willing to pay for a resource, product, or service.
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Value-Chain
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is a network of value-creating activities.
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Primary Activities
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are business functions that relate directly to the production of the organizations products or services.
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Support Activities
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are business functions that assist and facilitate the primary activities.
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Linkages
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are interactions across value activities
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Collaboration
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occurs when two or more people work together to achieve a common goal, result, or work product.
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Team
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A small number of people with complimentary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable.
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Synchronous Communication
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occurs when all team members meet at the same time such as face to face or on a conference call.
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Asynchronous Communication
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occurs when team members don't meet at the same time.
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Virtual Meeting
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participants do not meet in the same place and possibly not at the same time.
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Version Control Systems
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allow each team member to have an account with a set of permissions. Shared documents are placed into shared directories, sometimes called libraries.
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Version Management System
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improve the tracking of shared content and potentially eliminate problems cause by concurrent document access.
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Operational Activities
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concern day to day activities.
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Transaction Processing Systems (TPS)
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Information Systems that support operational decision making.
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Managerial Decisions
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concern the allocation and utilization of resources.
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Strategic Decisions
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concern broader scope organizational issues.
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Executive Information Systems (EIS)
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Information Systems that support strategic decision making.
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Structured Decision
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is one for which there is an understood and accepted method for making the decision.
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Unstructured Decision
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- is one for which there is no agreed on decision making method.
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Automated Information Systems
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are those in which the hardware and software components do much of the work.
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Augmentative Information Systems
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are those in which humans do the bulk of the work.
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Intelligence Gathering
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the decision makers determine what is to be decided, what the criteria for the decision will be, and what data are available.
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Alternatives Formulation
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- is the stage in which decision makers lay out various alternatives.
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Ad-Hoc Group
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one time work group.
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Version Management Systems
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Track changes to documents and provide features and functions to accommodate concurrent work. Version management does not provide version control.
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Version Control Systems
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limit the actions that can be taken by any particular user, and they give control over changes to documents to particular users.
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Good Information
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Must be brought to a system in order to receive accurate, precise data.
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Bad Information
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results in inaccurate and possible harmful data for a company.
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Problem Perspective
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view potential problems and fix them if necessary.
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Business Process
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is a network of activities, roles, resources, repositories and data flows that interact to accomplish a business function.
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Information Systems
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support business processes by implementing activities, by serving as data repositories and by controlling the flow of data.
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Organizations
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examine the structure of their industry and from that develop a competitive strategy that strategy determines value chains which in turn determine business processes.
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Nature of Business Processes
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determines the requirements and functions of informations systems.
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Porter's Value Chain
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is the inputs in IT and the result in which is monitored in project management. The chain shows the necessary inputs, some of which are processed in a information system, to produce a product or services. These services are monitored through project management.
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Critical Path Analysis
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Managing your time graphically
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Critical Path is determined using the
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Gantt Chart
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Cooperation
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is people working with each other.
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Workflow
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is a process or procedure by which content is edited, created, used, and disposed.
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Essential Keys for Collaborators
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Enthusiastic, Curious and Open Minded, Says what they think, even if it's unpopular.
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Information exchange that occurs when all members of a work team do not meet at the same time - is best referred to as
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Asynchronous Communication
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Microsoft Sharepoint is one of the most popular ____ applications for general business use.
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version-control
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Wiki
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A common knowledge base that is maintained by users is called a ______.
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Tools
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Information systems are simply _____ that are used to facilitate communications.
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Automated
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When work that was once done by people has been moved to computers, it is said to be _______.
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A Problem
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is the percieved difference between what is and what ought to be.
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Relevant Context of good informatio
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When we talk about the fact that the CEO needs the summary information rather than the fine details we are talking about ____.
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Just Sufficient
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Good Information is
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Egocentric
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thinking centers on the self
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Industry Profitability
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Porter's five forces model states that the competitive forces determine
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Jaguar has chosen what competitive strategy?
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Differentiation
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Porter's three forces which are considered to be the "competitive" types are _________
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Substitutes, New Entrants, Rivalry
