MIS Test 2 Review Terms

Empathetic Thinking
consider view as one possible interpretation of the situation and actively work to learn what other people are thinking.
Egocentric Thinking
centers on self, someone who considers their view the “real view” or “what really is”. Takes no account of other peoples’ views.
a question that can be answered yes or no.
sets of procedures.
are people, facilities, or computer programs assigned to roles.
is a collection of business records. They hold the collective memory of the organization.
Data Flow
is the movement of a data item from one activity to another activity or to a repository
is knowledge derived from data where data is defined as recorded facts or figures.
Accurate Information
information that is based on correct and complete data and it has been processed correctly as expected.
Timely Information
information that is produced in time for its intended use.
Relevant Information
is information that directly pertains to both the context and to the subject it references.
Just Barely Sufficient Information
Information that is sufficient for the purpose which it is generated, but only so.
Worth Its Cost
an appropriate relationship must exist between the cost of information and its value.
the difference between the value that an activity generates and the cost of the activity.
the amount of money that a customer is willing to pay for a resource, product, or service.
is a network of value-creating activities.
Primary Activities
are business functions that relate directly to the production of the organizations products or services.
Support Activities
are business functions that assist and facilitate the primary activities.
are interactions across value activities
occurs when two or more people work together to achieve a common goal, result, or work product.
A small number of people with complimentary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable.
Synchronous Communication
occurs when all team members meet at the same time such as face to face or on a conference call.
Asynchronous Communication
occurs when team members don’t meet at the same time.
Virtual Meeting
participants do not meet in the same place and possibly not at the same time.
Version Control Systems
allow each team member to have an account with a set of permissions. Shared documents are placed into shared directories, sometimes called libraries.
Version Management System
improve the tracking of shared content and potentially eliminate problems cause by concurrent document access.
Operational Activities
concern day to day activities.
Transaction Processing Systems (TPS)
Information Systems that support operational decision making.
Managerial Decisions
concern the allocation and utilization of resources.
Strategic Decisions
concern broader scope organizational issues.
Executive Information Systems (EIS)
Information Systems that support strategic decision making.
Structured Decision
is one for which there is an understood and accepted method for making the decision.
Unstructured Decision
– is one for which there is no agreed on decision making method.
Automated Information Systems
are those in which the hardware and software components do much of the work.
Augmentative Information Systems
are those in which humans do the bulk of the work.
Intelligence Gathering
the decision makers determine what is to be decided, what the criteria for the decision will be, and what data are available.
Alternatives Formulation
– is the stage in which decision makers lay out various alternatives.
Ad-Hoc Group
one time work group.
Version Management Systems
Track changes to documents and provide features and functions to accommodate concurrent work. Version management does not provide version control.
Version Control Systems
limit the actions that can be taken by any particular user, and they give control over changes to documents to particular users.
Good Information
Must be brought to a system in order to receive accurate, precise data.
Bad Information
results in inaccurate and possible harmful data for a company.
Problem Perspective
view potential problems and fix them if necessary.
Business Process
is a network of activities, roles, resources, repositories and data flows that interact to accomplish a business function.
Information Systems
support business processes by implementing activities, by serving as data repositories and by controlling the flow of data.
examine the structure of their industry and from that develop a competitive strategy that strategy determines value chains which in turn determine business processes.
Nature of Business Processes
determines the requirements and functions of informations systems.
Porter’s Value Chain
is the inputs in IT and the result in which is monitored in project management. The chain shows the necessary inputs, some of which are processed in a information system, to produce a product or services. These services are monitored through project management.
Critical Path Analysis
Managing your time graphically
Critical Path is determined using the
Gantt Chart
is people working with each other.
is a process or procedure by which content is edited, created, used, and disposed.
Essential Keys for Collaborators
Enthusiastic, Curious and Open Minded, Says what they think, even if it’s unpopular.
Information exchange that occurs when all members of a work team do not meet at the same time – is best referred to as
Asynchronous Communication
Microsoft Sharepoint is one of the most popular ____ applications for general business use.
A common knowledge base that is maintained by users is called a ______.
Information systems are simply _____ that are used to facilitate communications.
When work that was once done by people has been moved to computers, it is said to be _______.
A Problem
is the percieved difference between what is and what ought to be.
Relevant Context of good informatio
When we talk about the fact that the CEO needs the summary information rather than the fine details we are talking about ____.
Just Sufficient
Good Information is
thinking centers on the self
Industry Profitability
Porter’s five forces model states that the competitive forces determine
Jaguar has chosen what competitive strategy?
Porter’s three forces which are considered to be the “competitive” types are _________
Substitutes, New Entrants, Rivalry

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