connections among data bases; allows separate systems to communicate directly with each other.
use of internet to provide customers with the ability to gain personalized info by querying corporate databases and their info sources.
application integration
the integration of a company’s existing management info systems.
data integration
the integration of data from multiple sources, which provides a unified view of all data.
forward integration
sends info entered into a given system automatically to all downstream systems and processes.
backward integration
sends info entered into a given system automatically to all upstream systems and processes.
enterprise systems
provide enterprise support and data access for a firm’s operations and business processes.
enterprise application integration (EAI)
connects the plans, methods, and tools aimed at integrating separate enterprise systems.
how integrations are achieved; several types of software that sit between and provide connectivity for two or more software applications.
enterprise application integration (EAI) middleware
takes a new approach to middleware by packaging commonly used applications together, reducing the time needed to integrate applications from multiple vendors.
supply chain
consists of all parties involved, directly or indirectly, in obtaining raw materials or a product.
supply chain management (SCM)
the management of info flows between and among act

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